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Front Desk/Part-time Receptionist

Job Details

Job ID:


Position Title:

Front Desk/Part-time Receptionist

Job Type:

Student - Service Work-Study Optional


Willits-Hallowell Center & Event Services - SW

Date Posted:


Job Description:

Responsible for all related daily front desk functions ensuring guests needs are met and they have a pleasant experience staying on campus. This position reports directly to the Front Desk Supervisor. In addition, reports to the Director,
Assistant Directors and Catering Manager.

Typical Duties Include:
● Responsibilities include, but are not limited to:
● Opening and closing shifts, including the opening and closing of the building and respective paperwork and report distribution as each shift requires.
● Answering the telephone and emails
● Reserving and cancelling guest reservations, including input of data accurately, for overnight guest rooms and generating confirmation letters. Requires confidential use of credit card numbers.
● Checking guests in and out of guest rooms
● Assisting all of the Center’s guests navigating campus and other guest questions and needs
● Responsible for cash and credit card charges as needed
● Opening Shift will be responsible for maintaining continental breakfast on site for overnight guests
● Filing as needed
● Campus room reservation approval using EMS WebApp
● Project work and other administrative duties as assigned

Job Requirements:
● Must have good communication skills, both written and orally, with a sound understanding of the English language.
● Must have general knowledge of hotel operations and cash and credit card handling.
● Must be able to work independently.
● Must be able to multitask and work in a distracting environment.
● Willingness to participate in additional training as needed, including but not limited to TIPS certification and ServSafe class to obtain Food Protection Manager Certification.
● Customer Service: Maintains an extraordinarily positive attitude in dealing with students and the public.
● Must be cooperative and willing to work with others.
● Must be able to give direction and instruct others.
● Must be neat in appearance and work habits, and must comply with safety and sanitation regulations as prescribed by law.
● Must comply with proper dress code as designated by the Department.

Skills and Qualifications:

Available Openings:


Contact Name:

Shalysa Haroun

Scheduled Weekly Hours:


Hourly Rate:

15.30 USD Hourly

Start Date:



Mount Holyoke College

Located in South Hadley, Massachusetts, Mount Holyoke College is a highly selective, nondenominational, residential, research liberal arts college for women that is gender diverse and welcomes applications from female, transgender and non-binary students. Mount Holyoke is renowned for educating women leaders, from medical pioneers to Pulitzer Prize–winning playwrights. The oldest of the Seven Sister colleges, we are a noted leader in liberal arts education with a mission grounded in the conviction that women can — and should — make a difference in the world.

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