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Assistant, Administrative, Personal & Professional Enrichment (20 Hours)

Guilford Technical Community College
Jamestown, North Carolina, United States
Salary Not Specified
Date posted
May 22, 2024

Job Details

Posting Details

Position Information

Job Title
Assistant, Administrative, Personal & Professional Enrichment (20 Hours)

Job Description

The administrative assistant provides a wide variety of administrative and support functions for the Personal & Professional Enrichment department. The administrative assistant will at times work independently by taking initiative to ensure efficient daily operations, collaborates with a wide range of internal and external college constituencies to support the unit effectively. Responsibilities include, but are not limited to the following: prepare payroll, create contracts, assist with purchasing processes, perform word processing/data entry, duplicate materials, maintain files and critical records, answer/assess telephone inquiries, prepare correspondence, schedule meetings and tasks, arrange travel, assist with budget management, and record meeting minutes.

Mid Salary
$19,363.55 - We offer a competitive salary package that will be determined based on the candidate's experience level and qualifications related to the job. Compensation will be commensurate with your level of experience.


• Provide administrative support for Personal & Professional Enrichment Department.
• Coordinate schedules including internal and external obligations, including coordination and prioritization of daily appointments and business obligations.
• Arrange meetings: handle communications, travel arrangements, and the processing of related functions and documents.
• Call processing: The person in this position should be able to refer incoming calls to the respective employee or department while ensuring that appropriate calls are referred to the Coordinator/Director.
• Provide administrative support to Personal & Professional Enrichment Coordinator or Director relative to committee appointments. Duties include scheduling meetings, preparing agendas, documenting minutes, and preparing exhibits.
• Assist in the hiring processes for Personal & Professional Enrichment Department by coordinating interview meetings/documents.
• Prepare new hire and separation documents, as well as prepare payroll and manage leave requests for Personal & Professional Enrichment Department staff.
• File and retrieve documents and reference materials.
• Support regional accreditation processes and correspondence.
• Provide exemplary customer service in person, over the phone and via email. Treat customers with courtesy and respect, showing concern for their needs, and investigate and resolve concerns promptly.
• Help interpret policy for students, parents, and faculty/staff.
• Maintain confidentiality of information.
• Maintain budget records: recommend expenditure requests, monitor expenditures to ensure compliance with approved budget, recommend and process budget transfers. Assist in developing draft budget proposals as necessary.
• Perform purchasing functions: research availability and pricing, assist in developing bid proposals, complete requisitions/contracts and process invoices for approval.
• Prepare reports and/or presentation materials as required.
• Help coordinate planning unit activities and timely completion of planning process/documents.
• Ensure all documents that require a signature are promptly signed and returned to appropriate recipients.
• Provide training and mentoring to other administrative assistants as needed.
• Demonstrate and model the college’s employability skills: adaptability, communication, information processing, problem solving, responsibility and teamwork.
• Perform all other duties as assigned.• Serve on college committees and focus groups
• Develop forms for college wide use
• Perform all duties as assigned by supervisor

Difficult Challenges

Dealing with frequent interruptions, answering emails, walk-ins and internal and external telephone calls.
Working on multiple tasks concurrently while meeting deadlines for time-sensitive projects.


Auditing, Finance, Payroll, Registrar, Human Resources Office, Auxiliary Services and Campus Police
Deans, Directors, Coordinators and other administrative support personnel

Education Required
  • Associates Degree in Business Administration, Office Management or related field, or at least four years’ of related administrative experience.
Education Preferred
  • Bachelor’s Degree in Business Administration, Office Management or related field
Experience Required
  • Two years of related administrative experience and a proven record of progressively responsible experience in administrative functions, including evidence of experience in the following areas:
    • Thorough knowledge of office practices, procedures and equipment to include basic accounting practices to track budget and expenditures
    • High level of proficiency in Microsoft Office products and experience using word processing, developing spreadsheets, developing presentations, and using database software applications
Experience Preferred
  • More than 2 years of recent progressively responsible experience providing administrative support
  • Experience in an academic setting
  • Recent experience with an enterprise student information system (e.g., Colleague)
  • Possess an intermediate knowledge of database programs (e.g., Access)
KSA Required
  • Ability to create, correct and format documents and communications. Work experience with word processing, database software, spreadsheets, presentation and communication software. Willingness to be continually updated in these skills.
    • Ability to work independently with limited supervision.
    • Demonstrate initiative in upgrading skills with professional development opportunities.
    • Ability to handle paperwork and confidential information with discretion and sensitivity.
    • • Exceptional organizational skills and deadline management with the ability to prioritize projects and tasks.
    • Ability to work efficiently and calmly under pressure.
    • Strong verbal skills and personable manner in dealing with the public in person and on the phone.
    • Ability to compose correspondence with correct punctuation and grammar.
    • Strong proof-reading skills.
    • Ability to communicate effectively both orally and in written form.
    • Punctuality and flexibility in time management.
    • Neat, professional appearance and attire.
    • Proficient computer skills.
    • Accuracy and attention to detail is a must.
    • Ability to organize and maintain files for ready access.
    • Must be willing to work flexible schedules as needed. Will be in constant contact with public at all times.
KSA Preferred

Department/Job Specific Requirements
  • Experience preparing payroll.
  • Perform moderate to complex administrative support duties to include composing and entering routine correspondence for personal and professional enrichment courses. Conduct research, compile and type statistical reports, and verify accuracy as required. Organize and maintain routine and confidential files, and other records
  • Prepares instructor’s class paperwork which includes class attendance roster, student membership verification form, instructor contracts and any other necessary paperwork
  • Provides excellent customer service to our students by responding to questions through answering telephone calls, seeing students in person or responding by emails.
  • Assist program manager in tracking data in all new and completed classes, measuring department performance, preparing spreadsheets, class reports and profit/loss department analysis.
  • Coordinates with manager on arrangement of meetings, prepare agendas and materials, reserve and prepare facilities, and record and transcribe minutes for meetings. Arrange and coordinate class schedules for instructors.
  • Perform other related duties as assigned.
Physical Demands

Ability to sit for extended periods of time, stand, climb, lift and carry objects weighing up to 30 lbs., pulling/pushing, stooping, and walking.

Posting Type

Posting Detail Information

Posting Number

Open Date

Close Date

Open Until Filled

Special Instructions to Applicants

Supplemental Questions

Required fields are indicated with an asterisk (*).

Documents Needed To Apply
Required Documents
  1. Resume
  2. Cover Letter
Optional Documents
  1. Transcripts
  2. Curriculum Vitae
  3. Other


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