Skip to main content
Position Summary

The Program Analyst will be responsible for providing support to internal case management, record retention and policy library. Reporting to the Ethics and Compliance Officer, the Program Analyst manages electronic workflow of reports and complaints received by the Ethics and Compliance Office, responsible for the storage and disposition of case files, assists university departments and divisions on record retention, and manages the policy library in coordination with the university’s Web Team. The Program Analyst must have strong organizational, time management, and interpersonal skills.

Essential Duties and Responsibilities

Internal Case Management – 50%
  • Manages the internal case management system related to reports and complaints received by the Ethics and Compliance Office, to include sexual misconduct, discrimination, harassment, unethical conduct, and retaliation.
  • Gathers documents responsive to internal and external requests and inquiries.
  • Serves as an initial contact and provides intake to individuals that present concerns to the office.
  • Provides private consultation to individuals about courses of redress.
Policy Library – 30%
  • Communicates with policy owners regarding the revision of existing policies.
  • Provides guidance to policy owners on the distinctions between policies, procedures, and guidance.
  • Coordinates with the university’s web team to post policies and corresponding comments to the Policy Library.
  • Updates the internal database.
Record Retention – 10%
  • Provides technical support to employees on policies and procedures related to record management and retention.
  • Implements a comprehensive communication plan and training program to educate employees regarding records creation, retention, and storage.
  • Acts as point-of-contact for issues and questions regarding record management and retention.
  • Updates the university’s record retention website and internal database.
Other Related Duties and Projects – 10%
  • Perform other related work and special projects as assigned.
Minimum Required Qualifications (Civil Service)


Knowledge, Skills, and Abilities (KSAs) (Civil Service)


Specialty Factors (Civil Service)


Preferred Qualifications (Civil Service)


Minimum Required Qualifications (SPS)
  • Bachelor’s degree.
  • Minimum of two years experience in an office setting working independently.
  • Experience working with sensitive and confidential information.
  • Experience with advanced Microsoft applications and electronic databases.
Additional Requirements (SPS)

  1. Excellent oral and written communication skills, and an ability to communicate with individuals at all levels of an organization.
  2. Ability to work independently or in teams to manage projects and meet timelines.
  3. Strong attention to detail.

Preferred Qualifications (SPS)
  • Experience in higher education setting.
Physical demands/requirements
  • General office requirements
  • Long periods of time seated
Appointment and Compensation Details

Appointment and Compensation Details

Anticipated Appointment Start Date


Anticipated Appointment End Date

Percent of Staff Year


Standard Hours Per Week


Working Hours

M-F 8:00-4:30



Hourly or Semi-monthly Pay Rate/Range


Earn Type


Application Procedure

Application Procedure

Application Procedure

For full consideration, please visit
and submit the following materials by June 19, 2024.

Required Documents
Cover Letter

Applications received after June 19, 2024. will be considered as needed.

Special Instructions

Quick Link to Applicant

Is Background Check Required?


EEO Statement Summary

In accordance with applicable statutes and regulations, NIU is an equal opportunity employer and does not discriminate on the basis of race, ethnicity, color, national origin, ancestry, sex, religion, age, disability (physical and mental), marital status, veteran status, sexual orientation, gender (identity and expression), political affiliation, or any other factor unrelated to professional qualifications, and will comply with all applicable federal and state statutes, regulations and orders pertaining to nondiscrimination, equal opportunity and affirmative action.

The following person has been designated to handle inquiries regarding the non-discrimination policies:

Ethics and Compliance Officer, Title IX Coordinator
Health Services Building Room 230

Visa Policy

In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.

ADA Accommodation

NIU remains committed to ensuring that its recruitment and application procedures include full opportunities for applicants with disabilities. Employment opportunities will not be denied to anyone because of the need to make accommodations for a person’s disability during either the application or interview process. An applicant who believes they require an accommodation to participate in the employment process due to a disability may request that accommodation through the Accommodation Request Form . For further assistance, please contact the office of Affirmative Action and Equal Opportunity ( AAEO ) at .

Safety Information

NIU provides annual reports on campus security and fire safety.
Read the Annual Security and Fire Safety Report .
Contact the Ethics and Compliance Office at 815-753-9364 for a hard copy.
Applicant Documents
Required Documents
  1. Resume/Curriculum Vitae
  2. Cover Letter
Optional Documents
Supplemental Questions

Required fields are indicated with an asterisk (*).

Get job alerts

Create a job alert and receive personalized job recommendations straight to your inbox.

Create alert