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Case Manager

University of Mississippi
University, Mississippi, United States
Salary Not Specified
Date posted
May 21, 2024

Job Details

Note for Current UM Employees

Current employees must apply internally via connectU >

Definition of Class

UMatter: Student Support & Advocacy at the University of Mississippi is hiring to fill two Case Manager positions. One position includes working to expand UMatter's basic needs services while the other includes partnering with Student Housing to provide support and wellness education and programming for Resident Assistants.

Both positions will focus on providing case management support to students experiencing difficulties by assessing concerns and determining the type of intervention needed and the best resources with which to connect the student. The incumbent serves as a campus resource by developing and presenting resource materials and in-person workshops for campus partners related to students of concern, coordinating outreach efforts to faculty and staff to facilitate support, and serving as a liaison to University departments and individuals to consult and advise on students of concern related issues.

Examples of Work Performed
  • Assesses situations involving students of concern and determines the type of intervention needed and appropriate courses of action.
  • Meets regularly with students of concern to assist in connecting them with resources and helping them to matriculate through the University.
  • Interfaces with parents, faculty and staff in an effort to address issues related to student of concern adequately.
  • Participates in weekly case management and Student Intervention Team meetings.
  • Participates in after-hours “on call” crisis rotation to provide assistance to students in crisis situations.
  • Serves as a liaison to Housing, the University Counseling Center and other University departments and individuals to consult and advise on students of concern related issues.
  • Develops and administers resource materials and in-person workshops for campus partners related to students of concern.
  • Coordinates outreach efforts to faculty and staff to facilitate support for students of concern.
  • Maintains directory of resources available to students, including resources for students with financial needs.
  • Prepares statistical reports related to students of concern.
  • Attends University, Division and Community of Practice meetings, and serves on committees as assigned.
  • Monitors and maintains a budget for designated area.
  • Performs similar or related duties as assigned or required.
Essential Functions

These essential functions include, but are not limited to, the following. Additional essential functions may be identified and included by the hiring department.

  1. Assesses situations involving students of concern and determines appropriate courses of action.
  2. Develops and administers resource materials and in-person workshops.
  3. Serves as a campus resource related to students of concern.
  4. Prepares statistical reports.

Minimum Education/Experience

Bachelor's Degree in a related field.


One (1) year of related experience.

Applicants with a Master's Degree in Social Work, Counseling, or Higher Education may receive preference, though individuals with other relevant educational backgrounds and experiences are welcome to apply.

Substitution Statement:

Related experience may be substituted for education, on a basis set forth and approved by the Department of Human Resources.

Interview Requirements:

Any candidate who is called for an interview must notify the Department of Equal Opportunity/Regulatory Compliance in writing of any reasonable accommodation needed prior to the date of the interview.

Salary/Wage Information
To learn more about our pay structure and view our salary ranges, click here to visit the Compensation page of our Human Resources website. This link is provided for general pay information. Hourly rate or salary may vary depending on qualifications, experience, and departmental budget. Note: Unclassified positions (faculty, executives, researchers and coaches) do not have established salary ranges.

EEO Statement
The University of Mississippi provides equal opportunity in any employment practice, education program, or education activity to all qualified persons. The University complies with all applicable laws regarding equal opportunity and affirmative action and does not unlawfully discriminate against any employee or applicant for employment based upon race, color, gender, sex, pregnancy, sexual orientation, gender identity or expression, religion, citizenship, national origin, age, disability, veteran status, or genetic information.

Background Check Statement

The University of Mississippi is committed to providing a safe campus community. UM conducts background investigations for applicants being considered for employment. Background investigations include a criminal history record check, and when appropriate, a financial (credit) report or driving history check.

Nearest Major Market: Oxford Mississippi


Ole Miss II

Founded in 1848, The University of Mississippi, affectionately known to alumni, students and friends as Ole Miss, is Mississippi's flagship university. Included in the elite group of R-1: Doctoral Universities - Highest Research Activity by the Carnegie Classification, it has a long history of producing leaders in public service, academics and business. With more than 24,000 students, Ole Miss is the state's largest university and is ranked among the nation's fastest-growing institutions. Its 15 academic divisions include a major medical school, nationally recognized schools of accountancy, law and pharmacy, and the Sally McDonnell Barksdale Honors College, renowned for a blend of academic rigor, experiential learning and opportunities for community action. The University of Mississippi embraces diversity and inclusion as core values and seeks to empower all members of the University community.

The university’s path to becoming the flagship university it is today has been marked by two decades of accelerated growth and prosperity. Student enrollment at UM has increased over 40 percent over the past seven years — illustrating the growing reputation and national draw of the university. We were the 10th-fastest growing university among public doctoral institutions over the period of 2005–2015. Over the past few years, the university has instituted dynamic new academic programs and greatly expanded its campuses with the completion of multiple major construction projects.  The 2018 U.S. News & World Report annual rankings of Best (Undergraduate) Colleges and Universities ranked the University of Mississippi No. 73 in the Top Public National Universities category.  The rankings reflect 15 indicators of academic excellence, including faculty resources, financial resources, and undergraduate academic reputation.  In 2016, indicating a major milestone, the university was elevated to the Carnegie R1 Highest Research Activity classification — placing it in the top 2.5 percent of colleges and universities nationwide. 

For ten consecutive years, The University of Mississippi has been voted by our staff as one of the great colleges to work for in the Chronicle of Higher Education’s survey, and has been widely recognized as one of the most beautiful campuses in America by Newsweek, the Princeton Review and USA Today. Sometimes called the “Cultural Mecca of the South,” Oxford has been the home of William Faulkner, John Grisham, Willie Morris, Barry Hannah and many more outstanding writers. In recent years, it has become known for its award-winning chefs and restaurateurs. Oxford is often recommended by many publications as a bucket list place to visit.

We build leaders, serve our community and our neighbors, and compete to win. We are a literary mecca, a research center, a launchpad for careers across the professions, a home away from home, and so much more. We are Ole Miss.

Committed to recruiting and retaining a diverse and talented workforce, the university offers competitive salaries and benefits, an extensive support network, and above all, an enriching and highly collaborative community that is deeply passionate about our vision for higher education and public service.

The University of Mississippi offers exciting opportunities for career development and continuous learning. Every day is different, with new ideas, challenges, and benefits just around the corner—no matter which department you’re a part of. It’s an exciting place to build a meaningful career at any level.

Our University, like all institutions, is only as strong as our people. Our faculty, staff, and students represent an exceptional group of people with a rich diversity of talents and backgrounds. There’s no better place to start a great career than in Oxford, Mississippi.

Ole Miss


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