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Financial Aid Operations Specialist

Athens State University
Alabama, United States
Salary Not specified
Date posted
May 20, 2024

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Position Type
Administrative, Student Affairs, Financial Aid
Employment Level
Employment Type
Full Time

Financial Aid Operations Specialist Closing Date:

Job Duties:
The Financial Aid Operations Specialist reports to the Director of Student Financial Services and supports the delivery of student financial aid by providing information and assistance to current and prospective students and assists with the maintenance/management of the Financial Aid ERP software, including Banner New Aid-Year setup.

  • Manage all file transfers between Banner and ED
  • Run daily tasks to process all incoming and outgoing files
  • Package aid awards with University computing resources
  • Reconcile TEACH, DL, and Pell records monthly
  • Coordinate Transfer Monitoring process
  • Maintain student files
  • Assist Director with testing new Banner releases
  • Assist Director with Banner new year set up
  • Correspond with other educational institutions and governmental agencies via appropriate websites including SAIG, NSLDS and FAFSA
  • Analyze documentation provided by students and their families
  • Meet annual goals established by the Vice President of Enrollment and Student Services
  • Serve as a member of an integrated team dedicated to effective delivery of student financial aid
  • Maintain up to date technological skills and use efficiently in performance of job functions
  • Comply with all policies of the University
  • Demonstrate flexibility and adaptability to changing work scope and tasks based on need
  • Actively work towards building cooperative and collaborative relationships with peers and internal faculty and staff
  • Maintain “open door” to internal and external customers
  • Identify opportunities for improvements to work practices and offers viable solutions for implementation
  • Proactively engage in problem solving related to tasks in this position with internal and external people
  • Routinely practice self-monitoring by assessing self to make improvements or take corrective action to improve performance
  • Perform general office duties
  • Complete other tasks as assigned

Required Qualifications:
  • Bachelor’s Degree
  • Microsoft Windows Applications experience required

  • Experience working in Banner
  • Above average communication skills
  • Possess a professional and pleasant demeanor
  • Must be flexible and have a cooperative work style
  • Sensitivity to cultural diversity
  • Exceptional organizational skills
  • Interest in Student Services
  • Ability to multi-task with attention to detail

  • Three years of work experience in a financial, customer service, or college related environment

Salary Schedule:
Salary Band: P20
To view salary schedules, visit:
Salary will be commensurate with experience and qualifications

Special Instructions to Applicants
Unofficial transcripts should be from the college or university which verifies minimum qualifications for the position. Upon an offer of employment, official transcripts from all colleges and universities attended must be submitted. Continued employment is contingent upon receipt of transcripts from all colleges and universities attended. Please provide contact information for three professional references on your application. Include correct email addresses if available.

To be considered for this position please visit our web site and apply on line at the following link:

About Athens State University
Located in historic Athens, Alabama, Athens State University offers junior and senior-level coursework to community college graduates and transfer students holding sufficient credits from other institutions. Presently, over 3,100 students have selected Athens State because of its neighborly environment where 50 majors and degree programs are offered, with courses taught by a supportive and exceptional faculty. Approximately 80% of the students are enrolled in at least one online course. The typical student is a working adult who commutes. Recently, the University was featured in the 2015 Best Value Online College Rankings by for four online programs including computer science, accounting, education and human resources. The University offers undergraduate degree programs in Liberal Arts, Teacher Preparation, and Business. The University employs more than 350 full and part-time employees with approximately 90 full-time faculty members in three colleges: College of Arts and Sciences, College of Business, and College of Education. Seventy-five percent of the full-time faculty members hold a terminal degree. The University is accredited by the Southern Association of Colleges and Schools Commission on Colleges.
Athens, Alabama is located in north Alabama equidistant between Nashville, TN and Birmingham, AL. Athens is home to several events and festivals that have been featured as the Southeast Tourism Society’s “Top 20 Events in the Southeast” including the Athens Storytelling Festival and the Tennessee Valley Old Time Fiddlers Convention.

In accordance with Athens State University Policy and guidelines, the applicant chosen for employment will be required to sign a consent form for a criminal background check. Employment will be contingent upon the receipt of a clearance notification from that criminal background check.

Non-Discrimination Policy Statement Athens State University, as an equal opportunity/affirmative action institution, complies with all applicable federal and state laws regarding nondiscrimination and affirmative action. Athens State University does not discriminate on the basis of race, color, national origin, age, marital status, gender, gender identity, gender expression, pregnancy, sexual orientation, disability, religion, genetic information, or veteran status in employment, or admissions to or participation in educational programs and activities. Inquiries or concerns may be addressed to the Office of the Vice President of Enrollment and Student Support Services, 300 N. Beaty St., Athens, AL 35611, 256- 233-8175.


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