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Admission Operations Coordinator (HR Title: Coordinator 2) - (DIV00000179)

Employer
SMU
Location
Dallas, Texas
Salary
Salary commensurate with experience and qualifications
Date posted
May 20, 2024

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Position Type
Administrative, Academic Affairs, Academic Administration
Employment Level
Administrative
Employment Type
Full Time

This role is an on-campus, in-person position.

The Admission Coordinator is member of the Admission Operations team within the Division of Enrollment Services and reports to the Director of Operations.  Primary responsibilities include processing of undergraduate and graduate applications and associated materials through the Slate CRM system.  This includes application document review, fulfilling data update requests and monitoring the operations email inboxes.

Essential Functions:

Application Material: Process application materials from various external vendors through Slate CRM system to fulfill applicant's checklist requirements. Scan mailed documents and transcripts through Slate CRM. Monitor fax imaging queue for submitted application documents.

Monitor Admission Operations general email account and fulfill requests for data and material updates from recruiting staff and academic departments as well as Academic Advising, Housing and Athletics.

Monitor Data Updates: Review and process term updates and application withdrawals. Facilitate admission revocation process with Enrollment Services departments. Perform record consolidation to resolve duplicates. Fulfill Opt-Out request lists from various sources/vendors. Facilitate entry of prospect records through Slate CRM.

Fulfill requests from Legal Affairs for admission records. Coordinate processing of admission applications for recruits from Athletics department.

Backup to Information Systems Specialists in processing I-20 requests on behalf of international applicants. Perform other tasks as assigned.

 

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