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Bronco One Stop Director

Employer
Fayetteville State University
Location
Fayetteville, North Carolina, United States
Salary
Salary Not Specified
Date posted
May 20, 2024

Job Details

Position Information

Position Information

Position Title:
Bronco One Stop Director

Working Title:
Bronco One Stop Director

Position Number:
001822

Full-Time Or Part-Time:
Full Time

Time Limited Position:
No

Number of Vacancies:
1

Department:
Bronco One Stop

Posting Number:
0401685

SHRA/EHRA:
EHRA (Non-Faculty)

Job Category:
Exec, Admin, Managerial

Hiring Range:
Commensurate with Education and Experience

Overall Position Competency:
Flat Rate

Description of primary duties and responsibilities:

Primary Purpose of the Organizational Unit:

The Bronco One Stop is a centralized space for students to access common student services to strengthen their ability to navigate Fayetteville State University. The goal of Bronco One Stop is to enhance the student experience with the application process, academic records, financial aid, making payments, speaking with an advisor to register for classes, gaining assistance with degree planning, receiving academic support and navigating university resources

Description of Work Continued:

Primary Purpose of the Position:

The One Stop Director supervises the One Stop Center and the day-to-day personnel and operations associated with the frontline student service-driven Bronco One Stop. The Director ensures that the One Stop Center operates smoothly and is meeting the evolving student needs. The One Stop Center strives for first-stop resolution with a high commitment to customer satisfaction and quality.

Minimum Education And Experience Requirements:

Masters’ degree with 2-3 years customer/student experience. At least 2 year’s experience working in admissions, financial aid, student advising, registration or other students services office. 1-year of supervisor experience. Experience in higher education or environment where confidentiality is required.

Knowledge, Skills And Abilities:

Preferred Qualifications:

2 years of supervising staff in a One Stop environment. 5 year of experience working in admissions, financial aid, advising or registration preferred.

Special Instructions To Applicants:

Notice to Applicants

Please make sure that the work history listed on your application is identical to the work history listed on your resume. The application must be filled out completely, Do Not Use the phrase “see resume.”
Please list at least three (3) professional references to include a current supervisor. References will only be contact if you are selected for the position and with your permission.

Closing Date:

Open Until Filled:
Yes

Additional Information for Applicants

All new employees are required to have listed credentials/degrees verified prior to employment. Transcripts should be provided for all earned degrees and/or the degree which is being used to satisfy credential/qualification requirements. Transcript requests are the responsibility of the candidate.

EEO Statement:

This position is subject to the successful completion of an employment background check. An employment background check includes a criminal background check, employment verification, reference checks, license verification (if applicable) and credit history check (if applicable).

Fayetteville State University is committed to equality of educational opportunity and does not discriminate against applicants, students, or employees based on race, religion, color, national origin, sex, age, disabling condition, political affiliation or sexual orientation. Moreover, Fayetteville State University values diversity and actively seeks to recruit talented students, faculty, and staff from diverse backgrounds.

Veteran's Statement

Fayetteville State University is a VEVRAA Federal Contractor and seeks priority referrals of protected veterans for our openings.

Quick Link:
https://jobs.uncfsu.edu/postings/25708

Supplemental Questions

Required fields are indicated with an asterisk (*).

  1. * Do you have a Master's degree?
    • Yes
    • No
  2. * If you answered yes to the previous question, what field of study?

    (Open Ended Question)

  3. * Do you have experience working with student success programs in a higher education setting?
    • Yes
    • No
  4. * How many years experience do you have working with student success programs in a higher education setting?
    • One to two years
    • Two to three years
    • Three to four years
    • Four years or more
Optional & Required Documents
Required Documents
  1. Cover Letter
  2. Resume/Curriculum Vitae
  3. Unofficial Transcripts
Optional Documents
  1. Other Document
  2. Other Documents Continued


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