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Community Engagement and Academic Coordinator

Job Details

Position Details

Position Information

Budget Title
Senior Staff Assistant

Campus Title
Community Engagement and Academic Coordinator

Academic Affairs, Division of

Extended Learning Office

Staff Sub-Type
Staff & Administration

Salary Level

Salary Range
$55,200-$63,200 (Depending on Experience)

Position Effort

If Part-Time, enter FTE:

Is this a temporary position?

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Position Summary

The Community Engagement and Academic Coordinator will work as part of three-person office to support the overall mission and functions of the Extended Learning Office. Responsibilities include coordinating marketing and outreach for student recruitment to the online non-traditional degree program, creating a clearinghouse for information on the program, and acting as a primary contact for support of students enrolled in the program. Additionally, this individual will support community engagement by continuing to develop the university in the High School and Concurrent Enrollment programs that provide area high school students with college credit.

To view the complete job description, please click on the following:—6f274c4205626893d2d09705978a3afc2c8e742b

Major Responsibilities

Online Non-Traditional Degree Program
• Coordinate marketing and outreach for student recruitment in a new online non-traditional degree program in development by identifying populations of students and marketing through on-campus, SUNY and external methods and technologies, such as website, virtual information sessions, paper mailings, SUNY Online and social media.
• Collaborate with the Admissions Office, Academic Affairs and academic home of program to the accuracy of communications, ensuring consistent adherence to the university brand and communication style.
• Lead student support and act as a clearinghouse for students enrolled in this program by providing students with clarity about academic policies and procedures to support them through degree completion.
• Connect online students to on-campus services and ensure students have a sense of belonging at SUNY Cortland and are receiving appropriate support to be successful in their degree.
• Collaborate with student service offices to ensure online support and services are available, which will support a seamless user experience for student satisfaction and success.
• Coordinate degree completion recognition for graduates of the degree program.
High School Programs
• Lead the College in the High School and Concurrent Enrollment programs to serve area high school students.
• Cultivate relationships with local/regional guidance counselors to identify how SUNY Cortland can support area students and school districts, including credit and non-credit learning opportunities.
• Coordinate course development, communication with schools and parents and registration and payment processes for courses offered through College in the High School.
• Provide support and guidance for high school students pursuing a course offered on-campus at SUNY Cortland, collaborating with high school personnel and campus services to ensure student success.
Additional Community Engagement
· Assist the director with establishing a repository of all non-credit learning available to community members for greater awareness of opportunities available at SUNY Cortland.
· Support department functions such as student support for Summer and Winter Session, SUNY Online submissions and other Extended Learning initiatives.

Functional and Supervisory Relationships

Reports to the Director of Extended Learning. Works closely with Admissions Office, Associate Deans, Faculty, Registrar’s Office and Student Accounts.

Required Qualifications
  • Bachelor’s degree.
  • Minimum of two years direct experience with supporting student or academic initiatives in an educational setting.
  • Willingness and the ability to work occasional evening hours.
Preferred Qualifications
  • Master’s degree in higher education, counseling, or related field
  • Minimum of three years professional full-time experience in higher education, preferably in adult/continuing education, academic advising, student success or other student support area; or experience as an educator or counselor in a high school (9-12 grade) setting.
  • Experience with use of technology and software packages such as Banner, Degree Works, Microsoft office and marketing tools.
Knowledge, Skills and Abilities:
  • Demonstrated commitment to diversity, equity and inclusion.
  • Creative and innovative thinking.
  • Proficiency in using social media and understanding analytics.
  • Ability to work independently and in a team oriented, collaborative environment.
  • Demonstrated written communication and public speaking skills.
  • Demonstrated organizational and project management skills.
EEO Statement

The State University of New York at Cortland is an Affirmative Action/Equal Employment Opportunity/Americans with Disabilities Act (AA/ EEO / ADA ) employer. The university actively seeks applications from women, veterans, individuals with a disability, members of underrepresented groups or anyone that would enrich the diversity of the university.

Job Close Date

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Special Instructions

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Special Instructions to Applicant

Supplemental Questions

Required fields are indicated with an asterisk (*).

  1. Are you currently employed by SUNY Cortland? If so, please indicate what type of employee.
    • UUP Professional
    • UUP Faculty
    • Management Confidential
    • Research Foundation
    • Represented by CSEA, PBANYS or PEF
    • Full Time Lecturer
Documents Needed to Apply
Required Documents
  1. Curriculum Vitae or Resume
  2. Cover Letter
  3. Professional References Contact Info. ONLY (minimum of 3)
Optional Documents


 SUNY Cortland

From your first steps on campus, you’ll feel the spirit of Cortland. It’s an energy that extends from the classroom to competition to the community.

SUNY Cortland stands out as one of New York’s top public universities — a medium-sized school that offers academic strength across 68 majors, a high quality of student life and a degree that pays back graduates.

Reputations in teacher education and health-related majors laid the foundation for exciting new programs related to business, natural sciences, the arts and specialized professional fields.

Our students, faculty and staff members are invested in the world around them. Whether it’s a class assignment, independent research or a passion project, Red Dragons look to make a difference.

With more than 1,400 employees, we are the leading employer in the City of Cortland and in Cortland County, and we’re also one of the most desirable places to work.

Job seekers will find competitive salaries, outstanding benefits and an invigorating work environment with full access to Cortland’s exceptional recreation and fitness facilities, library and other resources.

We offer full- and part-time employment in academic, administrative and staff positions, plus a wide range of employment opportunities for undergraduates and graduate students, including graduate assistantships.

Also offering employment opportunities on campus are two affiliated organizations, Cortland Auxiliary and the Research Foundation of SUNY.

Cortland Auxiliary is a private, not-for-profit organization that provides the SUNY Cortland community with food services and the Campus Store, to name a few. 

The Research Foundation for SUNY is a private, nonprofit educational corporation that administers externally funded contracts and grants that support research and discovery for and on behalf of SUNY Cortland. The Research Foundation offers professional, research, day care, tutoring and clerical employment opportunities.

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