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Director, Miller Learning Center & Student Success

Job Details

Position Summary

Reporting to the Associate University Librarian for Learning Services & Academic Engagement, the Director of the Miller Learning Center & Student Success is responsible for helping to advance the Libraries’ support and learning strategies for students, including first-generation students, students from underserved, underrepresented groups, international students, transfer students, and graduate students, by developing intentional projects and initiatives that will ensure awareness of library support, programs, and services. Additionally, this position will oversee the general management and administration of the Miller Learning Center ( MLC ) which includes classroom facilities, study space, the makerspace, and the monitoring and managing of events. Facilitates regular communication with the MLC partners, including EITS and CTL, and collaborates with them on programs, activities, services and initiatives.
Coordinates orientation programming for the library and works closely with marketing/communications colleagues in the library to promote library events, resources, and services. Works collaboratively with the Director of Academic Engagement to identify, develop, and implement a suite of instructional digital assets to help students develop the critical thinking and critical evaluation skills necessary for success during their undergraduate/graduate careers.
This position will collaborate with campus stakeholders to employ user experience and other assessment methods to identify current and ongoing student needs, and make recommendations for inclusive space, policy, and service enhancements.
The Director for the Miller Learning Center & Student Success sets the service standard for the department, encouraging collaboration across teams and creatively enhancing the user experience through assessment efforts to revise and develop new services. This role establishes a framework that provides for team growth and develops a culture of innovation that will allow the department to offer consistently excellent services and support for UGA students, faculty, and staff.
UGA librarians are non-tenured faculty members working on 12-month contracts.

Special Instructions to Applicants

Applicants should attach a 1-2 page letter of interest, a complete CV, and the names, titles, and contact information of three professional references. The University of Georgia Libraries wish to emphasize that preferred qualifications are not required and we are committed to helping our future colleagues develop preferred knowledge, skills and abilities. Applicants are encouraged to communicate the ways in which their work meets required or preferred qualifications in ways that may not be obvious. Candidates are encouraged to submit their materials by June 16, 2024, however, the position will remain open until filled.

Questions? Email

Posting Details

Posting Number


Working Title

Director, Miller Learning Center & Student Success


Libraries-MLC Operations

About the University of Georgia

Since our founding in 1785, the University of Georgia has operated as Georgia’s oldest, most comprehensive, and most diversified institution of higher education ( ). The proof is in our more than 235 years of academic and professional achievements and our continual commitment to higher education. UGA is currently ranked among the top 20 public universities in U.S. News & World Report. The University’s main campus is located in Athens, approximately 65 miles northeast of Atlanta, with extended campuses in Atlanta, Griffin, Gwinnett, and Tifton. UGA employs approximately 3,000 faculty and more than 7,700 full-time staff. The University’s enrollment exceeds 40,000 students including over 30,000 undergraduates and over 10,000 graduate and professional students. Academic programs reside in 18 schools and colleges, as well as a medical partnership with Augusta University housed on the UGA Health Sciences Campus in Athens.

About the College/Unit/Department

The UGA Libraries advance the University of Georgia’s mission by providing the best possible access to recorded knowledge, actively contributing to the success of students and faculty through teaching and research services provided in physical and virtual environments, exemplifying the University’s strategic priority to serve the people of Georgia and beyond, and upholding the University’s commitment to diversity and inclusion. A member of the Association of Research Libraries with 75 faculty librarians and archivists, 150 staff and nearly 200 student workers, the UGA Libraries receive more than three million visits per year on average and provide services at nine locations across the Athens campus, among them the Main Library, Miller Learning Center, Science Library, Special Collections Libraries, and Health Sciences Carnegie Library. The UGA Libraries offer nationally distinctive special collections related to Georgia’s history, politics, and public policy, and preserves one of the foremost media collections in public broadcasting. The UGA Libraries provide IT support for GeorgiA LIbrary LEarning Online ( GALILEO ), Georgia’s statewide virtual library initiative, and is home to the UGA Press and The Georgia Review literary journal.

Just 65 miles northeast from Atlanta, Athens is a vibrant college town filled with creative energy. The city is located along the North Oconee River in Clarke County, in northeast Georgia just below the foothills of the Blue Ridge Mountains and only a few hours’ drive from the Atlantic coast. In 1801 it was chosen as the site of Georgia’s first state college and named Athens after the city in Greece. Today, Athens is considered one of the hippest small cities in America as well as one of the most progressive cities in the South.

Nicknamed the Classic City, Athens is best known for great music, a happening food scene, and of course the Georgia Bulldogs, winners of the 2021 College Football National Championship. In the spring, the city’s Twilight Criterium, one of the country’s largest cycling events, attracts both cyclists and spectators. Athfest, a local music festival held on outdoor stages and in venues around town takes place each summer, and the Hot Corner Festival celebrates the African American business community and culture each June. On autumn Saturdays the town swells as football fans flock to cheer on the University of Georgia Bulldogs. In recent years the town is becoming known around the Southeast as a beer destination, complete with great breweries like Creature Comforts and Terrapin. Filled with historic architecture and home to the State Botanical Garden of Georgia, Athens is a unique blend of traditional heritage and trend-setting southern culture.

In 1990 the city of Athens and Clarke County combined to form a unified government. Home to more than 100,000 residents, the top three employers include the University of Georgia, Piedmont Regional Healthcare System, and the Athens-Clarke County School District. With more than 12,000 enrolled students, the Athens-Clarke County School District is proud to serve a diverse population across 14 elementary schools, 4 middle schools, and 2 high schools, as well as an early learning center and community career academy.

College/Unit/Department website

Posting Type


Retirement Plan


Employment Type


Benefits Eligibility

Benefits Eligible


Advertised Salary

Salary ranges from approximately $85,000-$95,000.

Anticipated Start Date


Effective End Date (for Limited-Term postings)

Job Posting Date


Job Closing Date

Open until filled


Location of Vacancy

Athens Area

EEO Statement

The University of Georgia is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, ethnicity, age, genetic information, disability, gender identity, sexual orientation or protected veteran status. Persons needing accommodations or assistance with the accessibility of materials related to this search are encouraged to contact Central HR (

USG Core Values Statement

The University System of Georgia is comprised of our 26 institutions of higher education and learning, as well the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy and can be found on-line at .

Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found on-line at .

Position Details

Position Information

Classification Title

Librarian AC


Faculty Rank

Open Rank

Contract Type

Fiscal (12 mo.)

Tenure Status

Non-Tenure Track

Minimum Qualifications

An ALA -accredited Master’s in librarianship/ information science or foreign equivalent, or a terminal degree in a related field.

Additional Requirements
  • Five years of professional library experience.
  • Minimum of one year of experience with supervising others.
Candidates will be considered at the rank of Librarian/Archivist I, II, III, or IV.
  • To be considered at the level of Librarian/Archivist II, candidates must have 2 years of professional experience after completion of their master’s degree in librarianship/information science, or 2 years of professional experience after completion of their terminal degree in a related field.
  • To be considered at the level of Librarian/Archivist III, candidates must have 5 years of professional experience after completion of their master’s degree in librarianship/information science, or 5 years of professional experience after completion of their terminal degree in a related field.
  • To be considered at the level of Librarian/Archivist IV, candidates must have 10 years of professional experience after completion of their master’s degree in librarianship/information science, or 10 years of professional experience after completion of their terminal degree in a related field.

For more information about the requirements for the Librarian and Archivist ranks, please see the Guidelines for Librarian/Archivist Faculty Rank and Promotion:

Relevant/Preferred Education, Experience, Licensure, and/or Certification
  • 2 or more years of experience providing public services and outreach to undergraduate students including underrepresented and marginalized populations.
  • 2 or more years of experience developing materials and programming for outreach and/or library orientations.
Preferred Knowledge, Skills, Abilities and/or Competencies
  • Ability to communicate and engage with stakeholders on behalf of a project, issue, or organization.
  • Excellent interpersonal and oral and written communication skills, imagination and creativity, service orientation
  • Demonstrated organizational ability, initiative and flexibility, and ability to work both independently and collaboratively
  • Ability to develop and assess services to support or enhance student success.
  • Knowledge of best practices in conducting user research and/or listening to better understand/identify user or student needs.
  • Knowledge of trends and issues that relate to innovative approaches to student learning and success.
  • Ability to establish and maintain effective working relationships, facilitate internal communication and coordinate efforts across departments
  • Effective project management skills.
  • Ability to effectively supervise, mentor, and support professional growth among library faculty and staff.
Physical Demands

Is this a Position of Trust?


Does this position have operation, access, or control of financial resources?


Does this position require a P-Card?


Is having a P-Card an essential function of this position?


Is driving a responsibility of this position?


Does this position have direct interaction or care of children under the age of 18 or direct patient care?


Does this position have Security Access (e.g., public safety, IT security, personnel records, patient records, or access to chemicals and medications)


Credit and P-Card policy

Be advised a credit check will be required for all positions with financial responsibilities. For additional information about the credit check criteria, visit the UGA Credit Background Check website .

Background Investigation Policy

Offers of employment are contingent upon completion of a background investigation including, a criminal background check demonstrating your eligibility for employment with the University of Georgia; confirmation of the credentials and employment history reflected in your application materials (including reference checks) as they relate to the job-based requirements of the position applied for; and, if applicable, a satisfactory credit check. You may also be subject to a pre-employment drug test for positions with high-risk responsibilities, if applicable. Please visit the UGA Background Check website .



Administers the department:
  • Provides leadership and direction for the department which includes Libraries-led orientation , engagement and outreach efforts, user needs assessments, the makerspace, First Year Odyssey instruction, and coordination of the Miller Learning Center
  • Responsible for strategic planning and ongoing assessment for the department
  • Set goals and service standards for the department
  • Establish the framework, and provide the support and culture that allow staff to offer consistently excellent service
  • Supervise faculty and staff at the MLC including hiring, training, daily problem resolution as well as mentoring, goal setting, setting work priorities, and completing annual performance reviews
  • Maintain regular communication with security staff, collaborating around building events, classes, facility maintenance
  • Compile and analyzes statistics and trends and makes recommendations based on those analyses
  • Leads and participates in cross-departmental Libraries teams, and partners with other department heads, directors and AULs to advance the Libraries’ strategic goals.
  • Represent UGA library as a member of relevant library, college, and university committees, as appropriate.
Supports student success:
  • Provides guidance to the Emerging Technologies Librarian who oversees day-to-day operations of the makerspace, making recommendations on hours, programming, services, and equipment to ensure it meets the needs of users
  • Cultivates and establishes partnerships with co-curricular departments and units on campus to enhance visibility of student support on campus
  • Develops intentional projects and initiatives that ensure awareness of library support, programs, and services
  • Collaborates with the Director of Academic Engagement to identify needs for and develop instructional digital assets
  • Provides a few hours of chat reference weekly
  • Works with the Director of Security and Technology to ensure that the overall facility is safe and that the MLC building is operating efficiently
Leads outreach and engagement:
  • Provide leadership in planning, marketing, and managing library events that relate to our outreach missions (orientations, workshops, special activities, etc.)
  • In coordination with appropriate library staff, market the library’s resources and services and be a channel of communication between the library, faculty, and students
  • Coordinate the library’s outreach program, working across departments to ensure that outreach goals are established and met
  • Ensure that audience and program needs assessments and evaluations are performed
  • Work with student advisory groups on initiatives to improve services and spaces and overall user experience
Stays professionally engaged by:
  • Contribute to appropriate library and system-wide committees and working groups.
  • Attend professional meetings, workshops and conferences for training and continued professional development.
  • Participate in writing grant proposals
  • Other duties as assigned.
Percentage Of Time


Posting Specific Questions

Required fields are indicated with an asterisk (*).

  1. How did you find out about this position at the UGA Libraries?

    (Open Ended Question)

Applicant Documents
Required Documents
  1. Resume/CV
  2. Cover Letter
  3. List of References with Contact Information
Optional Documents


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