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EOC College Trns Coach-CARES

Job Details

Position Title
EOC College Transition Coach-CARES

Position Overview and Job Duties

The EOC College Transition Coach will provide high-touch case management services to Educational Opportunities Center (EOC) participants in support of the EOC's efforts to expand secondary school diploma attainment, financial aid applicants, and postsecondary college admissions and enrollment rates for area residents of Oklahoma City and surrounding areas. Key responsibilities include assisting participants with completion of intake application forms, administering assessments to determine EOC program eligibility and support needs, providing personalized academic coaching, and developing Individual Educational Plans for participants. This position also will educate participants about secondary school reentry, GED preparation, high school equivalency, and alternative education program options. Additionally, this position will assist participants with the completion of college and financial aid application processes and connect students with representatives, resources, and support services at the university of Central Oklahoma and other area institutions of higher education. This position is also responsible for attending and assisting with field trips, to higher education institutions/Technical Schools and leading a wide range of workshops and training sessions related to FAFSA completion, financial literacy, preparing for college entrance exams, time management, and other relevant topics.

Main duties and responsibilities within the position:
  • Assist prospective participants in completing intake application forms to assess their needs and determine their eligibility to participate in EOC programming.
  • Review potential participant intake form responses and conduct in-person or virtual initial interviews with each applicant to establish eligibility for participation and service needs.
  • Administer holistic assessments to measure and characterize individual student skills, characteristics, needs, and barriers.
  • Work with participants to create personalized Individual Educational Plans (IEP) that define recommended steps in the pathway toward postsecondary program enrollment.
  • Provide guidance to adults on secondary school reentry, GED preparation, high school equivalency, and alternative education program options.
  • Connect adult learners to GED preparation programs tailored to their personal needs using a “no wrong door” approach to provide a warm hand-off.
  • Provide high-touch case management services to assigned Educational Opportunities Center participants. Maintain appropriate documentation and concise notes of interactions, referrals, resources, and interventions provided to individual students.
  • Provide ongoing and individualized academic coaching for students, which includes personalized communications and prompts, one-on-one meetings to identify academic, financial, and social barriers to academic and career success, and academic plan development to overcome these barriers and reach established goals.
  • Collaborate with UCO staff from various student support service areas, including Academic Advising and Transfer Center, Academic Support and Tutoring Services, Admissions, Counseling and Career Development, Disability Support Services, Financial Aid, Veterans Services, other departments to support participant needs.
  • Leverage relationships with financial aid, admissions, and other higher education professionals at postsecondary institution partners to provide students with additional support and direct connections at the college or university of their choice.
  • Connect students with personal, career, and academic advising services and resources.
  • Conduct in-person or virtual workshops and information sessions related to study skills, time management, competitive writing, preparing for college entrance exams, and other relevant topics.
  • Serve as a contact and advocate for veterans and members of other groups, such as homeless youth, traditionally underserved populations, students formerly in foster care, DACA, students with disabilities, those from low-income backgrounds, first generation college students, and others who may require specialized assistance.
Qualifications/Experience Required

Bachelor’s degree in job related field plus 3+ years of work experience or equivalent combination of education and experience.

Qualifications/Experience Preferred
Degree in social work, higher education, or a related field preferred. Bilingual, English-Spanish preferred. Prior experience working in higher educational settings, preferably in student support services, or comparable relevant experience.

Demonstrated knowledge of GED preparation and alternative education programs, as well as college admissions, academic advising, enrollment, financial aid, and career counseling processes. Demonstrated knowledge and willingness to learn extensive software application experience, databases, scheduling tools. Knowledge of data reporting systems, experience with data tracking, and preparing reports preferred. Strong interpersonal skills and demonstrated ability to work collaboratively as part of a team. Ability to organize work, handle multiple tasks, and meet timelines. Must possess excellent customer service skills and knowledge of related best practices. Strong verbal and written communication skills are required. Demonstrated ability to make formal presentations to large groups (50+ people). Must demonstrate initiative, attention to detail, and organizational and problem-solving abilities. Self-motivated with the ability to work independently with minimal supervision. Must be personable and energetic with a strong student service focus.

Physical Demands
Reasonable accommodations (in accordance with ADA requirements) may be made, upon request, to enable individuals with disabilities to perform essential functions.


University of Central Oklahoma.

With strong connections throughout the Oklahoma City metro, the University of Central Oklahoma is dedicated to developing in students the confidence to succeed through transformative learning experiences. Central prides itself as a smart investment for success, preparing future leaders in an opportunity-rich environment, with access to more than 200 student organizations and the internship, employment, entertainment and cultural offerings of the rapidly growing Oklahoma City metropolitan area. Founded in 1890 and accredited by the Higher Learning Commission of the North Central Association of Colleges and Schools, Central connects its nearly 14,000 students to unmatched value found in 118 undergraduate areas of study and 83 graduate programs from its main campus in Edmond and facilities throughout the metro area.

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