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Administrative Support Assistant II, Student Engagement

Community College of Baltimore County
Baltimore, Maryland, United States
Salary Not Specified
Date posted
Apr 30, 2024

Class Description

The purpose of this class is to provide professional level administrative support services to assigned department or program.

Minimum Requirements

High school diploma/GED and five years related office experience or Associate’s Degree and three years related office experience; knowledge and experience using Microsoft Office applications; must complete and pass Microsoft testing modules which includes Word and Excel and demonstrate the ability to type 45 wpm.

Class Specific Essential Duties

  1. Assist and provide information to students, faculty, administrators and the college community.
  2. Assist with special projects.
  3. Serve as liaison between department or program and other offices or organizations.
  4. Research, analyze and process data into college systems.
  5. Maintain records and files.
  6. Answer, screen and direct telephone calls.
  7. Compile reports, documents, forms and correspondence.
  8. Create and track check requests, requisitions, work orders and other request forms.
  9. Assist in planning meetings and/or special events.
  10. Process and manage all relevant course, program and/or personnel paperwork.
Essential Job Duties are intended to be examples of duties and are not intended to be all inclusive. There will be other duties as assigned.

Position Specific Essential Duties

  1. Provide administrative and clerical support including composition and typing of memos, letters, creating and formatting forms, flyers and brochures.
  2. Manage calendars for department personnel including scheduling, meeting preparation, and follow-up.
  3. Responsible for event planning including sending invitations, scheduling, catering, submitting work requests to the plant operations department, completing/submitting appropriate requisition forms, contact media and providing assistance during events.
  4. Assist and provide information to students, faculty, administrators, and college community. Direct individuals to the correct CCBC department or resource based on request.
  5. Responsible for participating in meetings, including setting-up agenda items, taking meeting minutes, obtaining a sign-in sheet, publishing materials on SharePoint and follow-up as necessary.
  6. Prepare and submit payroll data including timecards, absence reports, and employment contracts.
  7. Maintain the monthly reports and collect staff evaluations, record, and process to the appropriate individual.
  8. Responsible for maintaining supplies and inventory for department including ordering, requisition, and reconciling to P-card/bank statement.
  9. Serve as liaison between human resources, payroll, and budget supervisor to facilitate the hiring process and other human resource functions such as time reporting, I-9, Family and Medical Leave Act (FMLA), and faculty contracts.
  10. Maintain confidential files.
  11. Order marketing materials and maintain the printing of office handouts.
  12. Responsible for all office/department correspondence including email, phone, voicemail, fax, mail and in-person requests.
  13. Assist in maintaining stock and management of student food pantries and student food lockers.
  14. Organize travel arrangements on behalf of department and supervisor.
  15. Complete and submit the appropriate forms to the correct area and ensure that the request was
    properly completed (e.g., check request, work orders, activities request form).
  16. Assist in recruitment, hiring, and supervision of student work-study employees.

Essential Job Duties are intended to be examples of duties and are not intended to be all inclusive. There will be other duties as assigned.

CCBC Full Time Benefits At A Glance
BENEFIT SUMMARY Health and Medical
    • Cigna Open Access Plus (OAP)
    • Cigna Open Access Plus In Network (OAPIN)
  • Kaiser
Prescription Drug Benefits:
  • For CIGNA Plans - included in Cigna Plan Medical Premiums
  • Kaiser - included in Kaiser Medical Premium
Mental Health
Emotional, drug/alcohol abuse treatment, both inpatient and outpatient, provided when pre-approved. Premium included in medical care plan.

Dental Benefits
  • CareFirst Blue Cross/Blue Shield Regional Traditional
  • CareFirst Blue Cross/Blue Shield Regional Preferred
Vision Benefits
  • NVA
Flexible Spending Accounts
  • Benefit Strategies Health Spending Account $2,600
  • Benefit Strategies Dependent Care (children under 13 and elder care) $5,000
Financial Term Life Insurance: MetLife
  • Employee Basic Life Insurance is 1 times your salary with a minimum of $50,000 (90/10)
  • Employee Supplemental Life Insurance is available in multiples of $10,000 with a maximum of $200,000. Supplemental Term Life Insurance is available for spouse (increments of $10,000 to a maximum of 50% of employee combined basic and supplemental amount) and dependents ($10,000). Supplemental Term Life Insurance is 100% employee paid.
Permanent Whole Life Insurance: Unum
  • Permanent Whole Life Insurance with Optional Long Term Care rider available through Unum. Available to full-time employees, part-time associates, and adjunct faculty.
  • Spouse and dependent coverage available. Permanent Whole Life Insurance accrues cash value, premiums will not increase, and coverage will not decrease. Permanent Whole Life Insurance is 100% employee paid.
Accidental Death & Dismemberment: The Hartford
Individual or Family Coverage. Employee pays a rate in multiples of $10,000 to a maximum of $300,000.

Long-Term Disability

Plan pays 60% of gross monthly salary after 90 consecutive days of absence. Employee pays 100% of premium.

Retirement Plans
  • Maryland State Teacher’s Pension System (7% contributory)
  • Optional Retirement Plan (non-contributory)
  • Baltimore County Employees’ Retirement System (7% contributory)
Supplemental (Retirement Annuities) 403(b) and 457(b)
  • Tax-sheltered annuities – 403(b). Payroll salary reduction authorization is needed. The form is available on SharePoint Forms/Human Resources Forms.
    The 403(b) supplemental retirement plan is available to all CCBC employees (Adjunct Faculty, Part Time Associates and Full Time employees).
  • Roth 403(b) is a savings feature that is available when you open a 403(b) account. The Roth 403(b) savings feature allows employees to contribute after-tax dollars and then withdraw tax-free dollars from their account upon retirement. The Roth 403(b) savings feature is only offered by the following vendors: TIAA-CREF and VOYA Financial Advisors, Inc. Adjunct Faculty, Part Time Associates and Full Time employees are eligible to save for retirement using the Roth 403(b) savings feature. Employees may contribute traditional pre-tax 403(b) dollars and Roth 403(b) post-tax dollars simultaneously. The savings limits are combined for the Traditional 403(b) and the Roth 403(b) contributions.
  • Deferred Compensation Plan — 457(b) offered through VOYA Financial Advisors, Inc. The 457(b) salary reduction authorization form is needed. The form is available on SharePoint Forms/Human Resources Forms.
Legal Services
Legal Resources is a pre-paid legal voluntary benefit for advice, consultation and representation for commonly used legal services.

Credit Union
First Financial Federal Credit Union membership available to employees.

Direct Deposit

It's convenient, safe, reliable and saves time. No waiting for your check on payday. The money is already in your account, whether you are at work or on vacation. Mandatory payroll direct deposit allows employees the control and flexibility of directing their pay to different accounts at any bank, in any location.

Work and Family Employee Assistance Program (EAP): Cigna Behavioral
Free personal advocates assisting you and any household member to resolve any issues.

Paid Leave Benefits
Academic, Bereavement, Sick and Safe Leave, Jury Duty, Religious Holidays, Military Leave, Sabbatical, Personal, Vacation, and Holidays.

Tuition Assistance
Eligible full-time employees may qualify for waiver or reimbursement programs. Spouses and legal dependents up to age 22 are eligible for reimbursement with proof of successful completion and a C or better grade. Employee’s eligible for Tuition Assistance become eligible for the external Tuition reimbursement program the first semester after one calendar year of employment. Eligibility for waiver or reimbursement for CCBC courses begins after the completion of a 90 day probation for public safety and classified employees.

Academic Cash Award
Classified employees are eligible for a lump sum award of $500 for completion of an unduplicated college degree.

McDaniel College’s Educator’s Legacy Scholarship Program

CCBC is proud to offer an exciting new benefit to all benefits-eligible employees! Read more »

McDaniel College has extended its Educator’s Legacy Scholarship (ELS) program to CCBC benefits-eligible employees. CCBC is among the inaugural community college partners.

Children of ANY current full-time benefits-eligible CCBC employee with at least four years of continuous full-time employment are eligible to receive a scholarship valued at up to $100,000 over four (4) years.

The scholarship will first take effect in the fall semester. The CCBC Employee Benefits Team will provide verification of employment. Excellent teaching is McDaniel College's priority and its legacy. The College's expert faculty-mentors empower students to achieve their personal best, and many graduates go on to become top K-12 educators.

Since 2010, four of McDaniel's graduates were named state Teachers of the Year, including the 2011 National Teacher of the Year Michelle Shearer. McDaniel is ranked among Money Magazine's 50 Best Liberal Arts Colleges and offers more than 70 undergraduate programs of study. The personalized curriculum and student-faculty collaboration develop the unique potential in every student. McDaniel College welcomes the sons and daughters of CCBC employees!

Mandated Federal Benefits
Workers’ Compensation, Unemployment Insurance, Social Security.

For Your Convenience
  • ATM machines are available at each of the main campuses
  • Check cashing with appropriate ID
  • Free Parking
  • Access to weight lifting facilities, swimming pool and library

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