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Lead Database/Application Administrator

Job Details



About CCRI and the Role

Position Title

Lead Database/Application Administrator

Department

Information Technology

Position Category

Staff - NonClassified

About CCRI

The Community College of Rhode Island is New England’s largest community college, and a nationally-recognized leader in catalyzing student success and achievement for recent high school graduates and returning adults alike.

We provide affordable, open access to higher education, and we deliver on our mission to offer all students the opportunity to acquire the knowledge and skills necessary for intellectual, professional and personal growth.

Diversity is our strength. We champion equity, and we celebrate, support and thrive on the diverse experiences, backgrounds, and perspectives that are represented across our four campuses.

We strive to hire and retain culturally competent faculty and staff whose demographics are reflective of our diverse student body. To learn more about our employees’ values and what it means to work here, learn about our Guiding Principles here .

Job Summary

The Information Technology / Operations team is responsible for maintaining and operating our data centers, on-premises, and co-located including private / public cloud workloads. We do this to ensure the college has a technology structure that is cost-effective, secure, scalable, and responsive to the evolving needs of the organization.

The Lead Database / Application Admin is responsible for supporting both applications and databases of The Community College of Rhode Island’s administrative systems and ancillary components. The individual will be part of an innovative team responsible for the continuous operation and optimal performance of the Colleges’ enterprise systems, databases, and applications. They will serve as a lead administrator for administrative systems and applications, installing, updating, tuning, and diagnosing issues within a complex higher education environment. Managing and configuring integrations among systems, databases, and applications as well as working with others on the team to integrate with them with the Identity Management Platform. The position includes assuming leadership and project lead responsibilities for application evolution efforts, collaborating with management and clients on product selection, communication plans, and project management related to application maintenance and deployment. They will also assist users with adjustments to business practices to make effective use of the software, providing training resources and guidance for the applications as needed.

Duties and Responsibilities

Commitment to CCRI’s Mission:
  • Demonstrate a commitment to the philosophy and mission of a comprehensive community college.
  • Work collaboratively with others and provide quality customer service in a diverse and inclusive environment.
Technical Knowledge / Expertise:
  • Manage, maintain, install, and upgrade all application and database environments (e.g., database instances of production, test, quality assurance, demo, and development). Develop test plans to verify logic of new or modified applications.
  • Perform and maintain backup and restore procedures for all databases and applications.
  • Maintain database standards, security, and data integrity.
  • Monitor databases and applications to ensure proper storage availability, utilization, suitable response time and application performance.
  • Keep abreast of technology trends related to Higher Education.
Teamwork / Collaboration Skills:
  • Coordinate database, application and server/storage maintenance with other information technology and end-user units of the College.
  • Work collaboratively and constructively with other IT professionals within the College to advance departmental, area, divisional, and college goals.
  • Collaborate with internal and external IT resources to ensure proper data integration of applications.
  • Work closely with Information Security to ensure appropriate controls and audit logs are in place. Configure access control and integration with current authentication methods.
  • Resolve database related failures and performance issues, working with System Administrators, Vendors and other IT Staff as required.
Decision Making and Project Management:
  • Assume project lead responsibilities for database and application administration projects or other management duties as directed.
  • Serve as the project manager for application transition activities, planning, tracking and when needed executing technical implementation, quality assurance and communication tasks for the project.
  • Plan, coordinate, test and communicate changes, upgrades/maintenance schedules, and new services with management, IT leadership and clients, ensuring business continuity in current and future environments.
  • Participate in the evaluation of database support products designed to maintain the databases and applications using the databases.
Departmental Support:
  • Work with the campus community, vendors, and IT professionals to achieve college objectives; representing the department and the college at inter-institutional meetings.
  • Review programs and documentation developed by the project team to ensure compliance with specifications and standards.
  • Respond to technical emergencies outside of normal working hours as needed.
  • Perform other related duties as assigned.
Minimum Requirements
  • Bachelor’s Degree in a related field with four years or experience OR an Associate’s Degree in a related field with six years of relevant experience
  • Ability to use DevOps/GitOps practices and tools such as Git, Ansible, Puppet, etc. for configuration management to implement, and maintain databases and applications
  • Strong technical analytical problem-solving skills
  • Hands-on experience in process automation, best practice approach, technology efficiency, and effectiveness
  • Outstanding attention to detail with superior time and project management skills
  • Ability to interpret institutional policies, plans, objectives, rules and regulations and communicate the interpretation to others
  • Ability to communicate effectively (verbally and in writing) and possess strong interpersonal skills
  • Ability to be self-motivated, able to work independently, and take initiative
  • Ability to multitask in a fast-paced environment
Competencies and Desired Qualifications
  • Master’s degree
  • Four years of experience in system, application, database administration
  • Experience in higher education
  • Demonstrated experience with the installation and maintenance of Ellucian Banner (or other) ERP systems including the products used in its support (Oracle Database, Apache Tomcat, Evisions Argos / Intellicheck / Form Fusion, Applications Manager (Job scheduler), Ellucian Degree Works, Ellucian Ethos)
  • Demonstrated knowledge and experience in administrating Linux servers, Databases, and applications
  • A track record of positive client feedback
  • Demonstrated track record of collaboration and cooperation with individuals working in different departments within a Higher Education context
Position Details

Position Information

Full-Time/Part-Time

Full-Time

FLSA

Exempt

Pay Grade

PSA 14

Salary Information

$70,000-90,000

Benefits

Full-time employees enjoy an array of benefits, including:

• Comprehensive Health Benefits and Rewards for Wellness Incentives
• Paid Time Off
• Parental Leave
• In-State Tuition Waivers
• Legal Care Insurance

For a complete listing, visit: https://ccri.edu/hr/benefits/index.html

Collective Bargaining Unit

Reports To

Director Enterprise Applications

Permanent/Limited position

Permanent

Position End Date

Academic/Calendar Year

Calendar

Work Schedule Information

Non Standard, 35 hours per week

Campus Location

Primarily located at the Warwick Campus

Civil Service List position

Environmental Conditions

This position is not substantially exposed to adverse environmental conditions.

Licenses, Tools and Equipment

Posting Details

Posting Details

Number of Vacancies

1

Application Open Date

04/30/2024

Application Close Date

05/21/2024

Posting Number

SF01024

Quick Link

https://jobs.ccri.edu/postings/5093

Special Instructions to Applicants

If attaching a resume complete with education history and/or employment history, please
disregard these sections within the online application.

Finalists may be required to provide official college transcripts.

Disability Accommodations

CCRI is committed to ensuring the full participation of all applicants throughout the recruitment process. All requirements are subject to possible modification to reasonably accommodate individuals with disabilities. If you should require an accommodation during the application process, please notify the Department of Institutional Equity and Human Resources prior to the closing of the posting by calling (401) 825-2311 or emailing humanresources@ccri.edu.

EEO Statement

CCRI prohibits students, employees, contractors, volunteers, and visitors (collectively, “community members”) from engaging in discrimination and harassment based on any individual’s race, color, creed, national or ethnic origin, gender, gender identity or expression, religion, disability, age, sexual orientation, genetic information, marital status, citizenship status, veteran status, and any other legally protected characteristic. This prohibition applies to CCRI’s educational programs and activities—including admissions—as well as all employment actions, including but not limited to recruiting, hiring, promotion, demotion, compensation, and benefits. Inquiries or complaints concerning discrimination shall be referred to CCRI’s Title IX Coordinator at TitleIXCoordinator@ccri.edu

The Clery Act requires colleges and universities to report campus crime data, support victims of violence, and publicly outline the policies and procedures they have put into place to improve campus safety.

Supplemental Questions

Required fields are indicated with an asterisk (*).

  1. * In order to improve CCRI's advertising strategy, please let us know where you FIRST learned of this job opportunity. Please be specific when using website or publication names (example: LinkedIN, HigherEdjobs, Chronicle, personal referral, etc.).

    (Open Ended Question)

Applicant Documents
Required Documents
  1. Resume
  2. Cover Letter/Letter of Application
Optional Documents

Company

CCRI

The Community College of Rhode Island is the state’s only public comprehensive associate degree-granting institution. We provide affordable open access to higher education at locations throughout the state. Our primary mission is to offer recent high school graduates and returning adults the opportunity to acquire the knowledge and skills necessary for intellectual, professional and personal growth through an array of academic, career and lifelong learning programs. We meet the wide-ranging educational needs of our diverse student population, building on our rich tradition of excellence in teaching and our dedication to all students with the ability and motivation to succeed. We set high academic standards necessary for transfer and career success, champion diversity, respond to community needs, and contribute to our state’s economic development and the region’s workforce.

CCRI offers the lowest tuition of any college in the state, and we’re dedicated to providing open access to Rhode Islanders who want the knowledge, skills, and training necessary to enter high-quality careers or transfer to four-year institutions.

From its modest beginning with 325 students in 1964, CCRI has grown to include four full-service campuses and two satellite campuses, serving approximately 18,000 students. Campuses are located throughout the state in Lincoln, Providence, Warwick and Newport.

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