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Head, Access

Employer
Syracuse University
Location
New York, United States
Salary
Salary Not specified
Date posted
Apr 29, 2024

View more

Position Type
Administrative, Student Affairs, Student Activities & Services
Employment Level
Administrative
Employment Type
Full Time


Head, Access & Resource Sharing

Job #: 040589
Location Syracuse, NY
Pay Range: $89,000 - $119,000
Hours: Standard University business hours

8:30am - 5:00pm (academic year)
8:00am - 4:30pm (summer)
Hours may vary based on operational needs.
Job Type: Full-time

Job Description:
Provides strategic leadership, vision, and direction for the user-centered services and operations of the Access and Resource Sharing Department which is responsible for circulation, interlibrary loan and resource sharing, high density storage facility, delivery services, course reserves, preservation services, stacks management, alternate format services, and study room access and management. Reporting directly to the Associate Dean for Academic Success, the head manages a department that currently includes 30 staff members, and directly supervises the Access Services Librarian, Resource Sharing and Facility Manager, and Preservation Librarian.

Works in close collaboration with other department heads and libraries' units to ensure a coordinated and seamless service environment and the advancement of Libraries' strategic goals. Identifies, advocates for, and facilitates, services that support diversity, inclusion, equity and belonging, and ensures the provision of services that support and advance student success and thriving.

Qualifications:
Required:
  • MLS (ALA-accredited) or equivalent combination of education and experience.
  • A minimum of 5 years of steadily increasing responsibility and experience in Access Services, Resource Sharing, or User Services departments in an academic library setting.
  • Demonstrated commitment to service excellence.
  • Demonstrated experience and success supervising full time staff.



Preferred:
  • Experience using analytical skills and innovative problem-solving skills.
  • Experience managing projects.
  • Record of professional engagement and service.
  • Demonstrated commitment to diversity, equity, and inclusion.
  • Demonstrated commitment to supporting student success.


Job Specific Qualifications:
  • Knowledge of current and/or emerging access services and resource sharing trends in academic libraries.
  • Strong oral, written, and interpersonal communication skills.
  • Ability to build teams, foster effective communication, and collaborate.
  • Ability to set priorities, meet deadlines, and complete tasks and projects on time and within budget.
  • Commitment to working for and with diverse populations.


Responsibilities:
Management and Leadership
  • Provides strategic leadership, vision and direction for the user-centered services and operations of the Access and Resource Sharing Department which is responsible for circulation, interlibrary loan and resource sharing, high density storage facility, delivery services, course reserves, preservation services, stacks management, alternate format services, and study room access and management.
  • Reporting directly to the Associate Dean for Academic Success, the head manages a department that currently includes 30 staff members, and directly supervises the Access Services Librarian, Resource Sharing and Facility Manager, and Preservation Librarian.
  • Establishes and communicates service expectations, standards, priorities, and staff training/development plans.
  • Leads the department in creating, implementing, and assessing strategic goals and objectives consistent with the Libraries’ and University’s strategic goals and initiatives.
  • Initiates and facilitates changes and innovations in service plans and policies and allocates resources to adequately support services.
  • Manages departmental operating and casual wage budgets.
  • Identifies and advocates for needed resources, including personnel, budget, equipment, and improvements to patron services and spaces.



Collaboration and Culture
  • Works in close collaboration with the Head of Learning and Academic Engagement department to ensure a coordinated and seamless service environment in a shared service desk setting.
  • Leads and participates in cross-departmental Libraries teams, and partners with other department heads, directors and associate deans to advance Libraries’ strategic goals.
  • Develops strategies to advance belonging, equity, and inclusion in the services and opportunities provided to a diverse student, faculty and staff population.
  • Contributes to an inclusive campus climate by supporting the provision of accessible, flexible, and welcoming spaces.
  • Ensures the provision of services that support and advance student success and thriving.
  • Represents the Libraries in appropriate university, regional and national settings.

Service
  • Engages in activities that contribute to the advancement of the Libraries, the university, and the library profession.

Professional Development
  • Maintains awareness of professional developments, issues, and practices through research and activities that increase knowledge and abilities, and that positively impact performance and service contributions.

Other duties and projects as assigned.

Keywords: SU Libraries, SU Library, Library, Libraries

About Syracuse University:
Syracuse University is a private, international research university with distinctive academics, diversely unique offerings, and an undeniable spirit. Located in the geographic heart of New York State, with a global footprint, and over 150 years of history, Syracuse University offers a quintessential college experience.

The scope of Syracuse University is a testament to its strengths: a pioneering history dating back to 1870; a choice of more than 200 majors, 100 minors, and 200 advanced degree programs offered across the University’s 13 schools and colleges; over 15,000 undergraduates and over 6,000 graduate students; more than a quarter of a million alumni in 160 countries; and a student population from all 50 U.S. states and 123 countries. For more information, please visit http://www.syracuse.edu.

About the Syracuse area:
Syracuse is a medium-sized city situated in the geographic center of New York State approximately 250 miles northwest of New York City. The metro-area population totals approximately 500,000. The area offers a low cost of living and provides many social, cultural, and recreational options, including parks, museums, festivals, professional regional theater, and premier shopping venues. Syracuse and Central New York present a wide range of seasonal recreation and attractions ranging from water skiing and snow skiing, hiking in the Adirondacks, touring the historic sites, visiting wineries along the Finger Lakes, and biking on trails along the Erie Canal.

Application Deadline:
Full Consideration By:
Open Until Filled:
Priority Consideration:

To apply, visit https://www.sujobopps.com/postings/104599

Syracuse University is an equal-opportunity, affirmative-action institution. The University prohibits discrimination and harassment based on race, color, creed, religion, sex, gender, national origin, citizenship, ethnicity, marital status, age, disability, sexual orientation, gender identity and gender expression, veteran status, or any other status protected by applicable law to the extent prohibited by law. This nondiscrimination policy covers admissions, employment, and access to and treatment in University programs, services, and activities.

Syracuse University has a long history of engaging veterans and the military-connected community through its educational programs, community outreach, and employment programs. After World War II, Syracuse University welcomed more than 10,000 returning veterans to our campus, and those veterans literally transformed Syracuse University into the national research institution it is today. The University’s contemporary commitment to veterans builds on this historical legacy, and extends to both class-leading initiatives focused on making an SU degree accessible and affordable to the post-9/11 generation of veterans, and also programs designed to position Syracuse University as the employer of choice for military veterans, members of the Guard and Reserve, and military family members.

Syracuse University maintains an inclusive learning environment in which students, faculty, administrators, staff, curriculum, social activities, governance, and all other aspects of campus life reflect a diverse, multi-cultural, and international worldview. The University community recognizes and values the many similarities and differences among individuals and groups. At Syracuse, we are committed to preparing students to understand, live among, appreciate, and work in an inherently diverse country and world made up of people with different ethnic and racial backgrounds, military backgrounds, religious beliefs, socio-economic status, cultural traditions, abilities, sexual orientations and gender identities. To do so, we commit ourselves to promoting a community that celebrates and models the principles of diversity and inclusivity.



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