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Director, Pathways Academic Advising

Employer
Columbus State Community College
Location
Columbus, Ohio, United States
Salary
Competitive Salary
Date posted
Apr 26, 2024

Job Details

Compensation Type: Salaried

Compensation: $86,245.51

Job Summary

The Director of Pathways Academic Advising leads a team of Case Management Advisors in providing comprehensive support to students throughout their academic journey. This role requires a strategic leader with a strong background in student services, a passion for student success, and the ability to cultivate a collaborative and supportive team environment. The Director participates in the development and implementation of advising pathways, effective case management strategies, coordinates resources and support services, and leads efforts to promote student success and completion.

Strategic Leadership and Direction
  • Provides visionary leadership and strategic direction for the Pathways Case Management Academic Advising team, ensuring alignment with institutional goals and priorities. Develop and implement policies, procedures, and best practices for case management and academic advising, ensuring consistency and quality across the team. Leads efforts to identify and address systemic barriers to student success, advocating for institutional changes, as needed.
  • Utilizes data and analytics to assess the effectiveness of case management initiatives and make data-driven decisions to improve student outcomes. Stays informed regarding emerging trends, research, and best practices in student support services, academic advising, and case management; integrates into programmatic efforts. Oversees the development and maintenance of accurate records and documentation related to student interactions and case management activities.
Operational Leadership
  • Provides daily oversight and mentors Case Management Advisors, providing guidance and support. Ensures appropriate staffing at all service points, assigns projects and delegates tasks, creates work schedules, provides direction, resolves work problems, communicates job expectations, trains employees, and develops professional growth and development opportunities. Carries out, explains, interprets, and enforces policy and recommends policy change for polices that may impede student success.
  • Conducts annual employee evaluations, recommends pay increases, promotions, and other personnel actions. Approves leave requests and authorizes overtime as appropriate. Manages employee recruitment, selection and on-boarding process of department in partnership with Human Resources. Administers disciplinary actions upon approval, and in collaboration with Human Resources. Establishes and maintains a standard of excellent service to students, faculty, and internal customers.
  • Administers the department budget in collaboration with Business Services. Estimates expenses to implement department objectives; completes midyear budget review; reviews and approves requisitions; exercises budgetary controls and reallocates resources when necessary.
Building Partnerships& Collaboration
  • Collaborates with campus stakeholders, including faculty, staff, administrators, and external partners, to coordinate support services and resources for students. Represents the Pathways Academic Advising team in campus committees, task forces, and other forums, advocating for student needs and priorities.
  • Prepares reports and presentations for college leadership, conveying the impact of case management efforts on student success, retention, and completion.
Culture of Respect
  • Fosters and maintains a safe environment of respect and inclusion for faculty, staff, students, and members of the community.
MINIMUM EDUCATION AND EXPERIENCE REQUIRED
  • Master’s degree in counseling, higher education administration, social work, or a related field
  • Five (5) years of progressive experience in student services, academic advising, or related areas, with demonstrated leadership experience
  • *An appropriate combination of education, training, coursework and experience may qualify a candidate


OTHER DUTIES & RESPONSIBILITIES
  • Manages multiple assignments of varying complexity while meeting federal as well as internal regulations and procedures, with the ability to adapt to changing needs of the College and business partners.
  • Hours may include working outside of a normal workweek schedule as needed to meet workload demands.
  • Attends all required meetings and trainings.
KNOWLEDGE, SKILLS, & ABILITIES
  • Knowledge of: management principles and advanced level practices; academic advising and career counseling; student development theory, counseling techniques, and best practices in case management and academic advising; relevant laws, regulations, and ethical standards related to student privacy, confidentiality, and support services.
  • Skill in: strong communication and interpersonal skills with the ability to build relationships and work effectively with diverse stakeholders; data analysis and assessment; use data to drive decision-making and improve outcomes; utilizing technology and student information systems to support case management and academic advising efforts; maintaining documentation and records; utilizing job-related computer software and technology tools.
  • Ability to: lead and motivate a team, fostering a culture of collaboration, innovation, and continuous improvement; promote a welcoming and inclusive environment for students and staff.
PHYSICAL REQUIREMENTS
  • Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions described in this position description. While performing duties of this job, the employee regularly exhibits digital dexterity when entering data into computer. The employee frequently sits for periods of time, stands, and walks. Employee converses verbally or manually with others in person as well as by telephone. Vision demands include close, relatively detailed vision when focusing on computer screen. Employee occasionally lifts up to 10 pounds.
WORKING CONDITIONS
  • Normal office working conditions. The employee is not subject to adverse environmental conditions.
*CSCC has the right to revise this position description at any time. This position description does not represent in any way a contract of employment.

Full Time/Part Time:

Full time

Union (If Applicable):

Scheduled Hours:

40

Additional Information

In order to ensure your application is complete, you must complete the following:
  • Please ensure you have all the necessary documents available when starting the application process. For all faculty positions (Instructor, Annually Contracted Faculty, and Adjunct), you will need to upload an unofficial copy of your transcript when completing your aplication.

  • Prior to submitting your application, please review and update (if necessary) the information in your candidate profile as it will transfer to your application.

If you are a current employee of Columbus State Community College, please l og in to Workday to use the internal application process.

Thank you for your interest in positions at Columbus State Community College. Once you have applied, the most updated information on the status of your application can be found by visiting your Candidate Home. Please view your submitted applications by logging in and reviewing your status.

Company

At Columbus State Community College, we pride ourselves in being Central Ohio’s front door to higher education and a leader in advancing our region’s prosperity. By joining our team, you will contribute to our mission to educate and inspire an entire community of learners. Together we can change lives and help our students achieve their goals.

Our Work Culture

We are teachers, administrators, and staff members committed to a common goal: student success. We believe that fulfilling lives are grounded in self-awareness and continuous learning. We embrace bold ideas, lead by action and example, and recognize that more can be accomplished together than alone. We believe that a community college needs to look like the community. With that in mind, we are a proud reflection of the demographics of Central Ohio, and we leverage the College’s rich diversity to strengthen our community and increase regional prosperity.

About the College

With an annual enrollment of 45,000 students, Columbus State Community College is the largest community college in Ohio and among the largest community colleges in the nation. The College offers more than 300 associate degrees and certificates, making it an entry point to higher education and the workforce.

This is possible in large part thanks to the 2,500 dedicated employees who share their knowledge and experience. In addition to the downtown Columbus campus and the Delaware campus, Columbus State has six Regional Learning Centers as well as Industry Sites and Educational Partner Sites located throughout the region.

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