Skip to main content

This job has expired


Eastern Washington University
Washington, United States
Salary Not specified
Date posted
Apr 26, 2024

View more


About Eastern Washington University:
Eastern Washington University, a regional, comprehensive public university with an enrollment of over 10,000 students, is one of six state-funded four-year institutions of higher education in Washington, each governed by its own board of trustees. EWU’s 300-acre main campus is located in Cheney, a community of 12,000 residents 16 miles southwest of Washington’s second largest city, Spokane. Eastern also offers programs in downtown Spokane at the innovative, energy-efficient Catalyst building, the SIERR building which is a hub for research, development and advancement of health sciences, and at Riverpoint, a campus shared with Washington State University. In addition, EWU programs can be found at select locations throughout the state, aligned with the needs of the community. Eastern contributes to the vitality of the region and the state through its wide array of bachelor’s and master’s degrees in over 100 fields of study, as well as applied doctorates in physical therapy and educational leadership, offering accessible pathways to career success and personal development to students of all socioeconomic and cultural backgrounds.

Eastern Washington University has been recognized for its commitment to helping undergraduate students learn, grow and succeed by Colleges of Distinction, a nationally trusted resource guide for college-bound students. The honor recognizes Eastern as a ’22-’23 College of Distinction (CoD). Money magazine recently named EWU as one of its Best Colleges in America 2023.

Tribal Land Acknowledgement
Eastern Washington University resides within the traditional homelands of the Spokane People and other tribes who are connected through their shared history of this region. This land holds their cultural DNA and it is their Ancestors who are here and bring forth the knowledge of this place—the knowledge that comes from the land.

Job Summary:
The office of Records & Registration at Eastern Washington University is currently seeking skilled and team-oriented applicants for our Registrar position.

Reporting to the Assistant Vice President of Student Success, Policy and Planning, the Registrar serves as the primary professional engaged in maintaining and improving critical functions of Records and Registration. This position works with faculty and executives to evaluate and improve policy for the goal of assisting students, faculty, and staff in support of the University's continuous effort to improve retention and degree attainment. This position also provides leadership pertaining to the degree audit and graduation check out process. These efforts, taken as a whole, create systematic efficiencies that improve student success while maintaining high academic standards.

The Registrar supervises various professional staff and has significant authority over administrative processes and determining strategic deployment of technological tools used to support enrollment, scheduling, and academic advising. This position will also oversee business process analysis and improvement as directed by the Assistant Vice President. Additionally, this position supervises processes related to transcript and diploma requests, student athlete eligibility reporting, residency, course registration, grading, final exam schedules, and other student record related processes. This position sets and enforces course scheduling guidelines and the catalog publication timeline in collaboration with University executives.

This position serves as unit authority over academic records and is responsible for compliance with FERPA regulations. In addition, this position represents Academic Affairs' interests at various committees and councils, including but not limited to Exceptional Circumstance Withdrawal Committee, Washington State Residency Appeals Committee, and various other external state level committees.

See Job Duties section for detailed description of the position's responsibilities.
Eastern Washington University is committed to increasing the diversity of its faculty, staff, students, and academic program offerings and to strengthening sensitivity to diversity throughout the institution. Eastern Washington University is an affirmative action/equal opportunity employer, and applications from members of historically underrepresented groups are especially encouraged.

In addition to salary, the university offers a comprehensive benefits package including health insurance, life and disability insurance and retirement. In addition, EWU offers generous vacation and sick leave accruals, 12 paid holidays per year and fringe benefits, such as tuition waiver for employees and eligible family members, discounted EWU sports tickets, full access to our campus workout facilities at a minimum fee and free transportation through STA buses. For additional information regarding insurance benefits please see our Benefits page:

EWU expands opportunities for personal transformation through excellence in learning.

Applications will be accepted until May 16, 2024; screening of applications will begin the next day. Applications will be kept confidential, and references will not be contacted until candidates are notified.

Required Qualifications:
  • Master’s degree in education, public administration, social services or related field.
  • At least three years’ full time administrative work experience in a higher education setting; to be considered qualified, experience must include the following:
    • Experience facilitating and/or leading for process improvement initiatives.
    • Service on at least one faculty and/or policy setting committee.

  • Demonstrated ability to analyze complex data used for forecasting and preparation of reports.
  • Experience with Family Educational Rights and Privacy Act (FERPA).
  • Candidate must demonstrate interest, ability and/or experience promoting cultural competency, universal accessibility, and/or diversity.

Preferred Qualifications:
  • Management and/or leadership of higher education Records and Registration Office.
  • Experience working with state boards.
  • Experience involving oversight of student success activities or initiatives.
  • Experience with student information systems.
  • Experience promoting diversity and/or diversity initiatives.

Other Skills and Abilities:
  • Flexibility
  • Collaboration
  • Communication
  • Teamwork
  • Time Management
  • Attention to Detail

Job Duties:
% of Time: 40
Responsibility / Duty: Enforce Academic Guidelines
  1. Approve course section schedule change requests
  2. Monitor course enrollments
  3. Set course scheduling rules for increased utilization of campus resources
  4. Resolve enrollment restrictions by improving enrollment policies and procedures
  5. Improve time to degree by opening access to courses through the identification and removal of unnecessary prerequisites or registration restrictions
  6. Evaluate academic policy based on national, state, or local trends
  7. Implement policies that support timely graduation
  8. Serves as the FERPA compliance officer for the University
  9. Serves as the data custodian of student records for the University and serves on the Data Management Committee (DMC)
  10. Approve student-athlete eligibility per term in partnership with Faculty Athletics Representative and Athletics staff
  11. Enforce compliance with academic policy time limits regarding courses offered experimentally, as seminars, or that have exceeded the “sunset” period
  12. Ensure accuracy of curricular content in the catalog
  13. Set catalog publication timeline in partnership with stakeholders

Essential Function Indicator: Yes

% of Time: 30
Responsibility / Duty: Exercise Full Scope Supervision of Records and Registration
  1. Oversee hiring and training of highly qualified staff
  2. Review job descriptions and ensure positions’ performance expectations incorporate goals and expectations aligned with the goals of the unit.
  3. Set goals and expectations for the unit
  4. Review and approve requests for leave
  5. Review performance of team members and provide positive corrective action when needed
  6. Provide regular check-ins with all staff members
  7. Prepare and monitor office budget

Essential Function Indicator: Yes

% of Time: 30
Responsibility / Duty: Ensure Optimal Operation of Administrative Processes and Systems
  1. Analyze academic policies for deficiencies in operational effectiveness
  2. Determine consistency of data standards
  3. Evaluate the effective use of administrative tools, such as but not limited to: CourseLeaf, Banner, and Degree Works
  4. Evaluate administrative processes for efficiency and appropriate sequencing of decision-making steps
  5. Research data and National trends to EWU to inform policy audit and revision efforts
  6. Proactively collaborate with sister units such as: Academic Advising, Institutional Effectiveness, Student Affairs, and others to address systems and structural components impacting student success

Essential Function Indicator: Yes

Conditions of Employment:
This position, during the course of university employment will be involved in the receipt of, or accountability for, university funds or other items of value, as well as the unsupervised access with the developmentally disabled, vulnerable adults or children under the age of 16. The offer of employment is contingent upon successful completion and passing of a background check prior to beginning employment.

All new employees must comply with EWU Immunization Policy 602-02 and provide proof of immunity or vaccination to MMR before beginning work at EWU. Waivers for the immunization requirements are available for medical or sincerely held religious beliefs.
This is an Administrative Exempt position and is covered by EWU Policy 406- 01, Exempt Employment:

Upon hire you must complete required DEI, Hazing, Harassment and Title IX training, and other federal, state & university mandated trainings. You can access the online training at or complete the training in person or via Zoom. In person and Zoom training opportunities will be posted on InsideEWU and are listed on Human Resources’
Salary Information: The salary for this position is $88,625 (minimum) up to $106,349. Where the hired candidate will begin within this range is dependent on education, experience, and skills.

Posting Date: 04/25/2024
Open Until Further Notice: No
Closing Date: 5/16/2024
Screening to Begin: 05/17/2024

Special Instructions to Applicants:
Submit your application materials through our online applications portal provided below. If you are unable to submit through the applicant portal, please contact Human Resources Services at (509) 359-2381.

To apply, visit

EWU does not discriminate in its programs and activities on the basis of race, color, creed, religion, national origin, citizenship or immigration status, sex, pregnancy, sexual orientation, gender identity/expression, genetic information, age, marital status, families with children, protected veteran or military status, HIV or hepatitis C, status as a mother breastfeeding her child, or the presence of any sensory, mental, or physical disability or the use of a trained guide dog or service animal by a person with a disability, as provided for and to the extent required by state and federal laws.


Get job alerts

Create a job alert and receive personalized job recommendations straight to your inbox.

Create alert