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Organizational Development & Learning Training Assistant

Job Details

Department: Human Resources - Organizational Development and Learning

Classification: GMU Worker

Job Category: Part-Time / Hourly Wage

Job Type: Part-Time

Work Schedule: This position is 20-25 hours per week; hours are flexible within HR's business hours (8:30 - 5:00 Monday-Friday).

Location: Fairfax, VA

Workplace Type: On Site Required

Salary: $15-20/hour

Criminal Background Check: Yes

About the Position:

The Organizational Development and Learning team is looking for an organized, detail oriented administrative assistant to support their team of learning and development professionals in the areas of customer service, logistics, scheduling support, and materials preparation. George Mason University has a strong institutional commitment to the achievement of excellence and diversity among its faculty and staff, and strongly encourages candidates to apply who will enrich Mason's academic and culturally inclusive environment.

  • Coordinate schedules and logistics, including managing multiple calendars to schedule workshops, events, and meetings;
  • Manage multiple email inboxes and provide timely professional customer service to Mason faculty and staff across multiple departments, including referring complex issues to appropriate teammates as necessary;
  • Utilize a Learning Management System (LMS) to post trainings, manage registrations, update content, and run reports;
  • Provide technical support by serving as a point of contact for the Learning Management System;
  • Assist with setup for in-person and virtual workshops/events/meetings and serve as moderator for virtual learning opportunities;
  • Prepare training materials, including making copies, creating handouts, and typing notes;
  • Provide information on Mason policies in concise, easy-to-understand language;
  • Use Qualtrics to create, send, and synthesize learning evaluations and feedback; and
  • Other duties as assigned.
Required Qualifications:
  • General office experience, customer service, and proficiency with Microsoft Word, Excel, and PowerPoint;
  • Demonstrated experience with email management and email customer service;
  • Experience with virtual meeting platforms such as Microsoft Teams and Zoom, including moderating group sessions;
  • Effective interpersonal communication and customer service skills, including tact and diplomacy;
  • Ability to prioritize competing deadlines, follow through, and be flexible;
  • Ability to handle highly confidential and sensitive information with discretion and professionalism;
  • Ability to work independently with minimal supervision;
  • Ability to collaborate with diverse individuals with differing needs at all levels of the organization; and
  • Demonstrated organizational skills and attention to detail.
Preferred Qualifications:
  • Experience in a Human Resources setting;
  • Higher education or public workforce experience;
  • Experience with Learning Management Systems; and
  • Experience working with design tools such as Canva, Piktochart, and Adobe.
Instructions to Applicants:

For full consideration, applicants must apply for Organizational Development & Learning Training Assistant at . Complete and submit the online application to include three professional references with contact information, and provide a cover letter and resume.

Posting Open Date: April 23, 2024

For Full Consideration, Apply by: May 7, 2024

Open Until Filled?: Yes

Mason Ad Statement

Mason is currently the largest and most diverse university in Virginia with students and faculty from all 50 states and over 135 countries studying in over 200 degree programs at campuses in Arlington, Fairfax and Prince William, as well as at learning locations across the commonwealth. Rooted in Mason’s diversity is a campus culture that is both rewarding and exciting, work that is meaningful, and opportunities to both collaborate and create.

If you are interested in joining the Mason family take a look at our current opportunities and catch some Mason spirit at!

George Mason University, Where Innovation is Tradition.

Equity Statement

George Mason University is an equal opportunity/affirmative action employer, committed to promoting inclusion and equity in its community. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any characteristic protected by law.

Campus Safety Information

Mason’s Annual Security and Fire Safety Report is available at


George Mason Welcomes All Together Different

A Remarkable Student Body from All 50 States and 130 Countries

George Mason University

George Mason is fueled by differences, but thrives in a shared dream: to change the world and create a better tomorrow. Our vision is your world, transformed.

As Virginia’s largest public research university, George Mason University provides a college experience like no other. George Mason offers more than 200 undergraduate and graduate degrees and numerous minors and certificate programs to customize your education and meet your career and personal goals. George Mason's six-year graduation rate exceeds the national average, with no disparity based on ethnicity or economic status.

Every day, George Mason's faculty, staff, students, and partners work to solve pressing problems, illuminate important issues, and shape decisions on policy. They are driven by the urge to break new ground and have a meaningful impact in the world. Maybe that is why U.S. News and World Report ranks George Mason No. 1 in Virginia and No. 9 nationally among public institutions for innovation. George Mason is among the top ten in research growth among U.S. public universities, according to the National Science Foundation. The organization FIRE ranks George Mason in the top 20 nationally among public institutions for welcoming and fostering free speech. George Mason values thinking, speaking, and acting in ways that break the mold and create progress.

The George Mason community extends beyond just the classroom, connecting with government, industry, and global opportunities. Through these connections, George Mason is able to make a larger impact on the economy and workforce by creating educational opportunities for professionals. Fuse, our 345,000 square foot development project in the innovation corridor of Arlington, will offer students, researchers, commercial partners, and technical vanguard an opportunity to take part in an immersive atmosphere of ideation and innovation. Mason Enterprise Center achieved $3.7 billion in economic impact in 2023 by providing training, counseling, and support for small businesses and entrepreneurs. The Mason Talent Exchange helps employers craft micro-credential programs to fill critical skill gaps.

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