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Complex Director

Providence College
Providence, Rhode Island, United States
Salary Not Specified
Date posted
Apr 23, 2024

Job Details

Founded in 1917, Providence College (PC) is a premier Catholic liberal arts institution steadfastly committed to academic excellence through a dynamic core curriculum, a distinctive Development of Western Civilization Program, and abundant experiential learning opportunities. The only U.S. higher education institution administered by the Dominican Friars, PC is committed to providing a variety of opportunities for intellectual, social, moral, and spiritual growth in a supportive environment. Providence College believes that cultural and intellectual pluralism is essential to the excellence of its academic programs, and strives to foster an academic culture and campus community reflecting the global environment in which we live and work.

The approximately 105-acre campus is situated in Rhode Island’s capital city and is close to the many cultural and educational offerings of Rhode Island’s “renaissance city.” Additionally, Providence is located an hour from Boston and just a few hours from New York City.

For years, Providence College has been recognized in the U.S. News & World Report “Regional Universities – North Category” and has been commended by several other ranking publications.

Posting Details

Position Information

Position Title
Complex Director


Serves as a accessible resource whose core, curriculum-based responsibilities are underscored by reinforcing ethics, responsible conduct, and moral accountability. Work collaboratively with various departments on campus to create opportunities for, and to engage students in, dialogue, personal development, academic achievement, and identity formation.

Essential Duties:
  • Participate in the fall, winter, and spring training sessions for the RA’s; supervise, hire, train, and evaluate performance of assigned RA’s and provide feedback and encouragement to RAs for personal and paraprofessional growth. Manage and process RA administrative reports such as weekly reports, duty logs, duty schedules, and incident reports. Meet regularly with the RA’s both individually and in weekly staff meetings. Supervise and evaluate performance of at least one Graduate Hall Director; provide feedback and encouragement to Graduate Hall Director’s personal and professional growth; and meet regularly with Graduate Hall Director to review current concerns and questions.
  • Maintain up-to-date knowledge and clear understanding of the regulations outlined in the Student Handbook, as well as related legal regulations. Enforce all applicable regulations as needed, communicate behavioral expectations to students through periodic floor and building meetings with complex residents, and conduct judicial conferences of referred cases for students documented for policy violations. Complete and submit infraction reports to the appropriate central staff member. Develop strategies to reduce inappropriate behavior in the complex. Serve as a member of the on-call rotation team for the campus responding to incidents as they arise, following College and Residence Life and Housing protocol, and submitting required documentation. Conduct Brief Motivational Interview alcohol interventions as assigned. Serve as an on-duty member of the Administrator on-call team for the campus. Assist with the administration of the Advocate incident report processing system. Assist with CARE student follow-up and administrative support in Advocate.
  • Foster, develop, and maintain a sense of community and belonging with assigned complex. Be accessible to residents by being available and visible in the complex. Become aware of, and respond to, residents’ needs, interests, and concerns and make appropriate referrals to other College offices. Assist resident assistant staff iin implementing community cultivation curriculum and attend individual building and floor meetings whenever possible. Support, attend, and evaluate resident assistant outputs, ensuring that all RAs meet responsibility requirements and ensure they meet the residential community needs. Manage the complex programming budget, provide an accounting of all programming expenses, and supporting documents to Residence Life and Housing. Coordinate and lead departmental administrative projects, including professional development for students and professional staff, housing operations initiatives, and residential programming.
  • Assume responsibility for the daily operation of one or more residence halls in the campus community. Keep the central staff leadership informed about area activities, emergencies, and other issues of significance. Assist in annual housing selection process and periodic room changes. Serve on the departmental, and department-directed committees and task forces. Oversee the periodic building inventories and make appropriate requests for furniture and equipment, maintenance/cleaning work requests, and periodic replacement of appliances and furniture. Perform fire, health, and safety inspections/drills.
Marginal Duties:
  • Perform all other duties as may be required.
Education and Experience Required
  • Bachelor’s Degree in a related field from an accredited institution required. Master’s Degree preferred.
  • Minimum of two years of full-time experience in a related field or an equivalent combination of education and experience.
  • Demonstrated understanding of Catholic and/or Christian higher education institutions’ structure, mission, and values.
  • Demonstrated experience in the areas of supporting underrepresented students and start: curriculum development and implementation, facilities management, staff training and/or development. crisis intervention, and student conduct.
  • Ability to manage complex situations and multiple responsibilities simultaneously. mixing long-term projects with urgent or immediate demands.
  • Must exhibit good time management skills and ability to prioritize.
  • Capacity to manage stress and maintain personal and emotional stability in a demanding work environment.
  • Must possess good fiscal management skills and sound judgment.
Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • Sitting in a normal seated position for extended periods of time
  • Reaching by extending hand(s) or arm(s) in any direction
  • Finger dexterity required to manipulate objects with fingers rather than with whole hand(s) or arm(s), for example, using a keyboard
  • Communication skills using the spoken word
  • Ability to see within normal parameters
  • Ability to hear within normal range
  • Ability to move about
Employee Status
Full Time

Salary Grade
19 (Min. $50,917/Mid. $66,192/Max. $81,467)

Salary Information

Employees are normally hired between the minimum and the midpoint of a position’s grade range to which a position has been assigned, depending on experience and qualifications.


Providence College offers a comprehensive range of valuable benefits to eligible employees, which are designed to:
  • Promote the health and well-being of you and your family
  • Provide financial security while you are working
  • Build financial resources for retirement
  • Help you balance personal and work responsibilities
  • Provide educational opportunities for you and your family
These benefits include but are not limited to health, dental, 403b retirement plan, flexible benefits plan, tuition benefits, employee assistance plan, college paid basic life insurance and long-term disability insurance, and paid time off. To learn more, please visit our Employee Benefits website by clicking the following link:

Union Status


If other, please enter regular schedule.

EEO Statement

Providence College does not discriminate against any person because of race, color, national and ethnic origin, sex, gender, except where gender is a bona fide occupational qualification, sexual orientation, gender identity, religion, disability, age, veteran status, or genetic information. The College will develop, and from time to time update, an affirmative action program and will insist on a good-faith effort on the part of its employees to comply with the program. The College will request and expect its agents and those with whom it conducts its affairs to meet the commitment of this important program.

Posting Detail Information

Requisition Number

Closing Date

Open Until Filled

Special Instructions to Applicants

Supplemental Questions

Required fields are indicated with an asterisk (*).

Documents Needed To Apply
Required Documents
  1. Resume
  2. Cover Letter
Optional Documents


Providence College

Providence College, a primarily undergraduate, liberal arts, Catholic institution of higher education in Rhode Island conducted under the auspices of the Dominican Friars, seeks candidates who can affirm and contribute to its mission. The College is committed to creating a diverse, inclusive environment that supports all of its students, faculty, and staff. All members of the community share a responsibility for creating, maintaining, and developing a learning experience valuing differences and practicing inclusion. We invite applications from qualified individuals who possess the experience, knowledge, and commitment to work within a diverse learning environment. Women and minority candidates are strongly encouraged to apply. Providence College is an equal opportunity employer.

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