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Interlibrary Loan Assistant

University of Wisconsin-Green Bay
54311, Green Bay (US)
Hourly salary of $18.00. This position is not exempt from the overtime provisions of the FLSA
Date posted
Apr 19, 2024

Position Information

WORKING TITLE: Interlibrary Loan Assistant
POSTING DATE: April 19, 2024

Essential Job Functions The University of Wisconsin-Green Bay is currently seeking an Interlibrary Loan Assistant. This position reports to the Manager of Collection Development and performs a wide variety of library services which support the day-to-day operations to provide access to information resources in a variety of formats. In this role, the selected candidate trains and guides student employees, coordinates resource sharing services and provides supervisory support in the Circulation department. In addition, this position coordinates course reserves and Interlibrary Loan (ILL) billing


What You'll Do

  • Supports the day-to-day operations of library services to provide guidance in the use of library information resources, operations, and policies; or to acquire, prepare, and preserve library information resources for use.
  • Utilizes designated library systems, tools, standards, and practices to locate, retrieve, and organize; or describe, edit, preserve, and reformat a variety of library information resources.
  • Trains and guides student employees.
  • Conducts searches to locate relevant materials and answer questions.
  • Interprets policies and procedures to answer non-routine questions and resolve issues.
  • Utilizes library software and systems to retrieve, enter, and report on data using a wide variety of applications.
  • May create invoices, process complex orders, and resolve any purchasing discrepancies.
  • Contributes to the development of policies and procedures.
  • Participates in committee work within the library and the university.
  • Create and maintain departmental documentation and forms.



  • High School Diploma or equivalent at time of application
  • Excellent customer service skills 
  • Excellent supervisory and/or management skills 
  • Strong ability to train student employees
  • Strong technical skills, including but not limited to PCs, software applications, and/or scanners


  • Bachelor's degree or experience in higher education 
  • Knowledge of library operations, as well as catalogs and databases 
  • Previous experience with interlibrary loan processes 

The Successful Candidate The successful candidate will be expected to work inclusively and respectfully within a diverse campus community and practice civility in the workplace.  The University welcomes applicants who are dedicated to the appreciation and promotion of inclusivity and equity as crucial components in the pursuit of organizational excellence.


In addition, the successful candidate will have strong oral and written communication skills, interpersonal, decision-making, problem-solving, and organizational skills, demonstrated integrity and strong leadership, and the willingness to work independently and as part of a collaborative team. The University invites applicants who are dedicated to enriching the quality of life for students and the community by embracing the educational value of diversity, promoting environmental sustainability, encouraging engaged citizenship, and serving as an intellectual, cultural, and economic resource.

Conditions of Appointment The position requires the individual to be able to sit at a standard desk, use a computer, answer a telephone, use a photocopy machine, scanner and other standard office equipment, push or pull book carts, lift boxes weighing up to 25 pounds, and reach or bend to put books on or pull books from the shelves. 


Position is a part-time (68%) University Staff project appointment.  This position will work 32 hours per week during the semester and 20 hours per week during summer, winter and spring break. Semester hours: Monday - Thursday 7:45 AM - 3:30 PM and Friday 7:45 AM - 11:45 AM. During breaks Monday - Thursday 8:00 AM - 12:00 PM. This position requires a minimum of 4 days on campus with a possible one telecommuting day subject to approval.

A criminal conviction investigation will be conducted on the finalist(s). In compliance with the Wisconsin Fair Employment Act, the University does not discriminate on the basis of arrest or conviction record.

All final candidates will be asked to provide names, email contact information, and/or phone numbers for three (3) references during the interview process. All final candidates must be asked, prior to hire, whether they have been found to have engaged in, are currently under investigation for, or left employment during an active investigation in which they were accused of sexual violence or sexual harassment. When obtaining employment reference checks, these same sexual violence or sexual harassment questions must also be asked.

The University of Wisconsin-Green Bay does not offer H-1B or other work authorization visa sponsorship for this position. Candidates must be legally authorized to work in the United States at the time of hire and maintain work authorization throughout the employment term. If you have questions regarding this, please contact Human Resources.

Compensation and Benefits


Hourly salary of $18.00. 


This position is not exempt from the overtime provisions of the Fair Labor Standards Act (FLSA).


The UW System provides an excellent benefits package to meet the diverse needs of its employees. This includes several health insurance options, with annual deductibles as low as $250/individual and $500/family. Our benefits package also includes dental, vision, several life insurance options, AD&D and Accident insurance and Flexible Spending and Health Savings Accounts. We participate in the Wisconsin Retirement System (WRS), where employer contributions begin immediately and employees are fully vested after 5 years of service. The UW System also provides supplemental retirement savings programs including a 403(b) and Deferred Compensation.

In addition, employees receive several types of paid leave benefits, which are prorated for employees working less than 100%. This includes 9 legal holidays, 36 hours of personal holiday and between 96-130 hours of sick leave annually. Employees earn 13-27 days of vacation each year, depending on years of service and employment type.

For more details, please review the benefit quick guide linked below.


Please go to the full job posting at Interlibrary Loan Assistant - Position Listing - Career Opportunities ( and select the applicable application link. 

Select the job title for which you are applying.  Click the "Apply for Job" button.  You must create an account and login before you can apply.  If you are already a registered user, input your "User Name" and "Password" and select "Sign In."  If you have not yet registered, click on "Register Now" to begin the registration process. 

Please be sure to complete all required fields, and include all required documents before submitting your application. Once submitted, you will not be able to edit or attach any application materials. Files must be complete to be considered. Please include the following documents:

  • Cover letter specifically addressing qualifications for the essential job functions
  • Resume

If you have any questions, need accommodations, or submitted your application with missing materials, call or email:

Human Resources

Phone:  (920) 465-2390


Application Deadline

To ensure consideration, please submit application materials by Monday, April 29, 2024.

Note: The University of Wisconsin System will not reveal the identities of applicants who request confidentiality in writing, except that the identity of the successful candidate will be released. See Wis.Stat. sec. 19.36(7).

For more information regarding the University of Wisconsin-Green Bay and the surrounding area, see our Campus and Community section. For Campus Safety information see our University Police website and our Annual Security Report (for a paper copy please contact the Office of Human Resources at (920) 465-2390). This report includes statistics about reported crimes, as well as information about crime prevention and campus security policies and procedures.

The University of Wisconsin-Green Bay is an Affirmative Action Equal Employment Opportunity employer committed to achieving a diverse workforce and to maintaining a community which welcomes and values a climate supporting equal opportunity and difference among its members. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender and/or gender identity or expression, marital or parental status, genetic information, national origin, ethnicity, citizenship status, veteran or military status (including disabled veteran, recently separated veteran, other protected veteran, or Armed Forces service medal veteran status), age, or disability.

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