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Assistant Director, Recreation Facility Operations

University of Pennsylvania
Pennsylvania, United States
Salary Not specified
Date posted
Apr 18, 2024

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Position Type
Faculty Positions, Business & Management, Management
Employment Level
Employment Type
Full Time

Job Details

Assistant Director, Recreation Facility Operations

University Overview

The University of Pennsylvania, the largest private employer in Philadelphia, is a world-renowned leader in education, research, and innovation. This historic, Ivy League school consistently ranks among the top 10 universities in the annual U.S. News & World Report survey. Penn has 12 highly-regarded schools that provide opportunities for undergraduate, graduate and continuing education, all influenced by Penn's distinctive interdisciplinary approach to scholarship and learning. As an employer Penn has been ranked nationally on many occasions with the most recent award from Forbes who named Penn one of America's Best Large Employers in 2023.

Penn offers a unique working environment within the city of Philadelphia. The University is situated on a beautiful urban campus, with easy access to a range of educational, cultural, and recreational activities. With its historical significance and landmarks, lively cultural offerings, and wide variety of atmospheres, Philadelphia is the perfect place to call home for work and play.

The University offers a competitive benefits package that includes excellent healthcare and tuition benefits for employees and their families, generous retirement benefits, a wide variety of professional development opportunities, supportive work and family benefits, a wealth of health and wellness programs and resources, and much more.

Posted Job Title
Assistant Director, Recreation Facility Operations

Job Profile Title
Associate Director B, Athletic Operations

Job Description Summary
Under the general supervision of the Associate Director of Facility Operations, the Assistant Director assists with the daily oversight including the Pottruck Center, Sheer Pool, and Fox Fitness Center. Oversees and supports the Facility Coordinators in the hiring, onboarding, and training of part time staff. Oversight of the two full time Facility Coordinator staff. This position leads and manages professional and administrative duties related to operations of all facilities. Coordinates all maintenance of facilities and equipment, inventory, and housekeeping needs. Develops plans related to facility planning, space utilization and management, safety and accessibility requirements. Coordinates operations to support all program and service areas. This position will maintain appropriate certification to support the facility and aquatics (CPR Instructor, CPO, PA Pesticide License). Will assess and mitigate current and future risk for the department, review risk management policies and procedures, and leads CPR/AED/First Aid certifications and audits of staff. Assist with event management as needed. Supports the varsity swim and dive team during home competitions.

Job Description

Job Responsibilities
  • Assists the Associate Director, Facility Operations with supervision and management of recreation facilities, including planning for openings and closings, enforcing policy compliance, participating in risk management tasks, addressing customer issues, and serving as a resource to the part-time staff. Performs daily facility inspections to identify maintenance or housekeeping needs, manages preventative maintenance programs for fitness equipment, and reports on work order requests and equipment repair progress.
  • Works collaboratively with the Associate Director, Facility Operations to evaluate and coordinate aquatic facility repairs, maintenance, housekeeping, and capital projects. Maintains Certified Pool Operator and PA Pesticide License. Communicates with Aquatics Coordinator for scheduling and operational purposes.
  • Responsible for personnel management of all facility operations coordinator staff including training, supervision, evaluation, development, and discipline.
  • Support Facility Operations Coordinators in the hiring and onboarding process for new employees, in addition to overseeing and tracking the scheduling, performance, training, risk audits, and team building for a staff of nearly 30 Recreation Assistants. Ensures buildings are staffed safely and appropriately so that they can remain open as scheduled. Processes payroll for part-time staff members in absence of Coordinators.
  • Works collaboratively with the Associate Director, Facility Operations to assess and mitigate current and future risk for the department. Reviews risk management policies and procedures, holds required associated trainings, certifications, and licenses, and teaches safety and certification courses as required.
  • Assists with purchasing, inventory, reporting, and budget management for recreational facilities, with primary responsibility for Sheerr Pool operations.
  • Event manager as needed for DRIA and Business Development events. Assists with the coordination of game day operations for varsity home swim meets.
  • Other duties and responsibilities as assigned.


  • Bachelor's degree in higher education, recreation, sport management, physical education, other related field, and two to three years of progressive management and supervisory experience in facility operations or similar field, or equivalent combination of education and experience, are required. Experience in university recreation preferred.
  • Current American Red Cross Adult CPR and AED instructor certification, Certified Pool Operator (CPO) and PA Pesticide License required. Will be required to obtain these certifications within the first 60 days of employment.
  • Demonstrated budgetary, risk management, and supervisory experience.
  • Demonstrated ability to achieve assigned objectives, within budget and desired time frame.
  • Demonstrated knowledge of national trends and practices in recreation facilities.
  • Demonstrated ability to work with an ethnically diverse and culturally pluralistic student population and campus community.
  • Commitment to student development and ability to motivate and work closely with students/staff.
  • Demonstrated ability to collaborate, form partnerships, and work effectively as a member of a goal-oriented team.
  • Ability to oversee projects and manage multiple priorities.
  • Ability to work evenings, weekends, and/or holidays required .

    Application Requirement:

    A Cover Letter and Resume/CV are required to be considered for this position. Please upload your Cover Letter where it asks you to upload your Resume/CV; multiple documents are allowed.

    Job Location - City, State
    Philadelphia, Pennsylvania

    Department / School
    Division of Recreation & Intercollegiate Athletics

    Pay Range
    $43,919.00 - $55,000.00 Annual Rate
    Salary offers are made based on the candidate's qualifications, experience, skills, and education as they directly relate to the requirements of the position, as well as internal and market factors and grade profile.

    Affirmative Action Statement
    Penn adheres to a policy that prohibits discrimination on the basis of race, color, sex, sexual orientation, gender identity, religion, creed, national or ethnic origin, citizenship status, age, disability, veteran status, or any other legally protected class.

    Special Requirements
    Background check required after a conditional job offer is made. Consideration of the background check will be tailored to the requirements of the job.

    University Benefits
  • Health, Life, and Flexible Spending Accounts: Penn offers comprehensive medical, prescription, behavioral health, dental, vision, and life insurance benefits to protect you and your family's health and welfare. You can also use flexible spending accounts to pay for eligible health care and dependent care expenses with pre-tax dollars.
  • Tuition: Take advantage of Penn's exceptional tuition benefits. You, your spouse, and your dependent children can get tuition assistance here at Penn. Your dependent children are also eligible for tuition assistance at other institutions.
  • Retirement: Penn offers generous retirement plans to help you save for your future. Penn's Basic, Matching, and Supplemental retirement plans allow you to save for retirement on a pre-tax or Roth basis. Choose from a wide variety of investment options through TIAA and Vanguard.
  • Time Away from Work: Penn provides you with a substantial amount of time away from work during the course of the year. This allows you to relax, take vacations, attend to personal affairs, recover from illness or injury, spend time with family—whatever your personal needs may be.
  • Long-Term Care Insurance: In partnership with Genworth Financial, Penn offers faculty and staff (and your eligible family members) long-term care insurance to help you cover some of the costs of long-term care services received at home, in the community or in a nursing facility. If you apply when you're newly hired, you won't have to provide proof of good health or be subject to underwriting requirements. Eligible family members must always provide proof of good health and are subject to underwriting.
  • Wellness and Work-life Resources: Penn is committed to supporting our faculty and staff as they balance the competing demands of work and personal life. That's why we offer a wide variety of programs and resources to help you care for your health, your family, and your work-life balance.
  • Professional and Personal Development: Penn provides an array of resources to help you advance yourself personally and professionally.
  • University Resources: As a member of the Penn community, you have access to a wide range of University resources as well as cultural and recreational activities. Take advantage of the University's libraries and athletic facilities, or visit our arboretum and art galleries. There's always something going on at Penn, whether it's a new exhibit at the Penn Museum, the latest music or theater presentation at the Annenberg Center, or the Penn Relays at Franklin Field to name just a few examples. As a member of the Penn community, you're right in the middle of the excitement—and you and your family can enjoy many of these activities for free.
  • Discounts and Special Services: From arts and entertainment to transportation and mortgages, you'll find great deals for University faculty and staff. Not only do Penn arts and cultural centers and museums offer free and discounted admission and memberships to faculty and staff. You can also enjoy substantial savings on other goods and services such as new cars from Ford and General Motors, cellular phone service plans, movie tickets, and admission to theme parks.
  • Flexible Work Hours: Flexible work options offer creative approaches for completing work while promoting balance between work and personal commitments. These approaches involve use of non-traditional work hours, locations, and/or job structures.
  • Penn Home Ownership Services: Penn offers a forgivable loan for eligible employees interested in buying a home or currently residing in West Philadelphia, which can be used for closing costs or home improvements.
  • Adoption Assistance: Penn will reimburse eligible employees on qualified expenses in connection with the legal adoption of an eligible child, such as travel or court fees, for up to two adoptions in your household.

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