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Service Contract Administrator

University of Colorado Boulder
Boulder, Colorado, United States
Salary Not Specified
Date posted
Apr 17, 2024

Job Summary

The University of Colorado Boulder encourages applications for a Service Contract Administrator! This position is responsible for providing a variety of support to the Service Contracts team within OCG in carrying out detailed administrative work to ensure OCG compliance with University and Sponsor requirements. This position requires discretionary and professional judgment on sensitive projects, including projects with industry partners involving the exchange of proprietary data and information, campus processes, contract management, and customer service.
This position supports the Service Contracts Team by:
  • Managing the Service Contract Team email inbox;
  • Logging and processing Service Contract actions into infoEd;
  • Responding to, preparing, and tracking requests and transactions;
  • Coordinating completion of items with University and Sponsor partners;
  • Developing and editing business process documentation; and
  • Supporting award management.

The University of Colorado Boulder is committed to building a culturally diverse community of faculty, staff, and students dedicated to contributing to an inclusive campus environment. We are an Equal Opportunity employer, including veterans and individuals with disabilities.

Who We Are

The mission of the Office of Contracts and Grants (“OCG”) is to, throughout the lifecycle of an award, partner with the University of Colorado Boulder (“University”) faculty including Principal Investigators (“PIs”), staff including Department Research Administrators (“DRAs”), and students to obtain and manage external support for sponsored activities through our specialized regulatory and organizational expertise. OCG is committed to protecting the University’s interests by reviewing and approving the submission of sponsored project proposals; negotiating contract and grant awards; monitoring the implementation and administration of sponsored projects; initiating and implementing policies and procedures; providing training to PIs and DRAs; and serving as the University’s liaison with Sponsors and regulatory agencies.
OCG commits to inclusive excellence by advancing equity and diversity in all that we do. We are an Affirmative Action/Equal Opportunity employer, and particularly encourage applications from candidates whose knowledge, skills, and abilities demonstrate the ability to help us achieve our vision of a diverse and inclusive community.

What Your Key Responsibilities Will Be
  • Understand OCG’s business processes, from proposal development through submission, award, contract negotiation, execution, management, and closeout.
  • Form and maintain strong working relationships with peers, supervisor, other OCG teams, and other University partners including PIs, DRAs, Budget and Fiscal Planning, Export Control Office, Information Technology Security Office, Project Management Office, Research Financial Services, Technology Transfer Office, and University Legal Counsel, as well as Sponsors, to support general contract administration.
  • Develop and maintain proficiency with applicable electronic systems and related processes and requirements.
  • Continuously build and maintain a knowledge base of OCG business processes by attending training sessions, conferring with supervisor and peers, and reviewing written guidance documents.
  • Understand and ensure implementation of the eligibility requirements as related to Sponsored and Rate Based Service Agreements.
  • Serve as the main point of contact for the Service Contracts Team inbox, including responding to and triaging emails where appropriate, as well as logging of awards received.
  • Provide general contract administration support to University and Sponsor partners including but not limited to receipt and processing of service requests and activity setups, budget verifications, campus requirements, and award compliance.
  • Following OCG processes, uniformly enter data for all funded and non-funded contract actions into infoEd, the University’s electronic research administration system, and other transaction tracking systems.
  • Develop Rate-Based Service Quotations for departments and support quote auditing.
  • Contribute experiences and knowledge at team meetings by developing and presenting on agenda items and engaging with fellow peers to increase team and personal knowledge base.
  • Develop and edit process documentation and provide support to fellow team members in meeting this objective.
What You Should Know
  • This position offers the option of either a hybrid format (virtual and in-person support) or fully remote work.
What We Can Offer
  • The salary for this position is $52,200 annually.

The University of Colorado offers excellent benefits , including medical, dental, retirement, paid time off, tuition benefit and ECO Pass. The University of Colorado Boulder is one of the largest employers in Boulder County and offers an inspiring higher education environment. Learn more about the University of Colorado Boulder .

Be Statements

Be dynamic. Be excited. Be Boulder.

What We Require
  • A Bachelor’s Degree or equivalent combination of education and experience may substitute.
What You Will Need
  • Solid ability to think critically and determine and ask appropriate questions;
  • Exceptional attention to detail;
  • Basic understanding of research and/or service agreement administration or translatable business experience;
  • Demonstrable ability to work independently much of the time, with supervision;
  • Excellent organization skills successfully managing multiple ongoing tasks;
  • Ability to work multi-functionally with partners across teams in a constantly evolving environment;
  • Demonstrated ability to manage and meet timelines, prioritizing effectively;
  • Outstanding written and verbal communication skills;
  • Demonstrated excellent customer service skills;
  • Flexible and adaptable;
  • Willingness to learn, problem solve, and research solutions when completing a wide variety of tasks; and
  • Inquisitive approach with the ability to solve sophisticated problems.
What We Would Like You to Have
  • Demonstrated proficiency in the use of computer systems to include Microsoft Excel, Word, and Power Point.
  • 1+ years of prior translatable work experience.
Special Instructions

To apply, please submit the following materials:
  1. A current resume.
  2. A cover letter that specifically tells us how your background and experience align with the requirements, qualifications, and responsibilities of the position.

We may request references at a later time.
Please apply by May 1, 2024 for consideration.
Note: Application materials will not be accepted via email. For consideration, please apply through CU Boulder Jobs.

Posting Contact Information

Posting Contact Name: Boulder Campus Human Resources

Posting Contact Email:

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