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Front Office Assistant, Health Services

Embry-Riddle Aeronautical University
Daytona Beach, Florida, United States
Salary Not Specified
Date posted
Apr 18, 2024
Job Description

Opportunity Overview:

Embry-Riddle Aeronautical University Health Services at the Daytona Beach campus is seeking a Front Office Assistant to join our team. The ideal candidate will play a crucial role in ensuring all individuals, including students, families, faculty, staff, colleagues, and vendors, receive the necessary resources within Health Services. This position requires exceptional professionalism, effective communication skills, and the ability to thrive in diverse situations.

Responsibilities include:
  • Greet and assist all individuals, both in-person and over the phone, with professionalism and courtesy.
  • Collaborate with the Office Coordinator, Manager of Health Services, and Director of Health Services, as well as colleagues, to support office operations.
  • Perform patient check-in procedures, update medical records, and verify insurance information.
  • Schedule appointments and answer inquiries regarding Health Services.
  • Maintain office cleanliness and organization, including disinfecting patient care areas.
  • Adhere to established policies and procedures to ensure smooth operations.
About Embry-Riddle Aeronautical University:

At Embry-Riddle, we take pride in our position as the world's largest and most comprehensive university dedicated to aviation and aerospace. Located in Daytona Beach, Florida, and Prescott, Arizona, our esteemed residential campuses offer a prestigious educational experience. However, our commitment to education knows no borders as our Worldwide campus expands our reach globally, providing a world-class education online and at approximately 110 locations across the United States, Asia, Europe, and Central and South America. This breadth of reach ensures that students can access our exceptional programs without geographical limitations.

With a history spanning nearly a century, we have continually adapted to the dynamic needs of the industries we support. In the Academic Year 2022-23, we welcomed over 11,100 students to our residential campuses and over 19,000 students at our worldwide campus.

Join our global community and embark on a journey of academic excellence and limitless possibilities. Employees working more than 30 hours a week can enjoy medical, dental and vision benefits, an amazing retirement plan with immediate vesting that includes a 6% gift and up to 4% match, free tuition for employees and their immediate family members, and a generous personal leave program. To find out more about our benefits and why ERAU has been named a “Great College to Work For” for 13 consecutive years, visit our careers page .


Required Qualifications:
  • High school diploma or GED.
  • CPR certification (can be acquired at ERAU upon employment).
  • Strong verbal and written communication skills.
  • Proficient in using a multi-line phone system and providing excellent telephone etiquette.
  • Ability to comprehend and follow oral and written instructions.
  • Demonstrate empathy and compassion when interacting with others.
  • 1-3 years of related work experience.
Preferred Qualifications:
  • Experience with Electronic Medical Records (EMR) and Microsoft Office Suite preferred.
Application Process:

Please apply online at and submit your resume and a cover letter highlighting your relevant experience and qualifications. We look forward to reviewing your application and considering you for this exciting opportunity at Embry-Riddle Aeronautical University Health Services.

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