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Associate Director of Campus Safety

Willamette University
Oregon, United States
Salary Not specified
Date posted
Apr 17, 2024

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Job Details

Associate Director of Campus Safety

Posting Number: R0005638
Location: Portland Campus

Attention Current Willamette University Employees: In order to apply for posted positions, please close this window and log into your Workday account and apply through the Jobs Hub application.

Willamette University is a nationally-renowned private liberal arts university with graduate programs in business, law, data science, and fine arts. Founded in 1842, Willamette is the first university established in the western U.S. located in the heart of the PNW. Campuses are located in both Salem and Portland, Oregon close to the Oregon Coast, Cascade Mountains, and vibrant cities of the Pacific Northwest.

The university motto, “Not unto ourselves alone are we born,” captures the essence of this distinguished university. It speaks to the commitment to community service, to the extraordinary collaboration between faculty and students, and to the tradition of service and civic engagement that is typical of Willamette alumni.

Willamette University provides a highly-valued, well-rounded, and comprehensive benefits package to employees: Benefits Summary

If you need assistance applying for a job or have any questions on recruitment at Willamette, please contact our HR Department, or call us at 503-370-6210.

Instructions for Applicants:
Please read the following carefully before beginning the online application process. To be considered for employment at Willamette University, please complete our online employment application. Your application and all required attachments -- listed at the bottom of the page -- must be submitted for each individual job post that you are interested in applying. Once you submit your application you will not be able to edit your application.

Position Summary:
The Associate Director of Campus Safety provides supervision to the University's Campus Safety officers and assists the Director with the oversight of the security systems, ID card services, parking, transportation, and university emergency response. This is done in accordance with all applicable University policies and procedures, as well as federal, state, and local laws and regulations.

Duties and Responsibilities:
  • Supervise campus safety officers at Willamette's PNCA campus in Portland and other Willamette buildings in Salem. Assist the Director in providing oversight to the day-to-day campus safety and security processes and programs for the Salem and Portland campuses that support a comprehensive strategy for protecting the security of members of the Willamette community, guests, facilities, and infrastructure.
  • Coordinate investigations and security surveys by reviewing all incident reports on a daily basis to determine the appropriate investigation and follow-up. Report concerning incidents to the Director and other designated administrators.
  • Conduct briefings with staff as needed and maintain a strong working knowledge of department policies and procedures.
  • Participates in proactive campus safety patrol, campus incident management, after-hours on-call duty, and any other campus safety tasks as needed. These include, but are not limited to campus enforcement activities; the safe movement of pedestrians, bicycles, skateboards, campus vehicles and other forms of transportation, or college property; and the development and execution of safety plans for key campus and community events (e.g. Commencement, opening days).
  • Assist with the training of the campus security staff including hiring, recommending disciplinary actions, and prioritizing/assigning responsibilities.
  • In times of emergency, assist the Director who serves as Incident Commander in the University's Emergency Response Plan.
  • Establish strong collaborative external working relationships with relevant agencies in the Salem and Portland communities and local stakeholders; crisis intervention services and communications; police, and fire as needed.
  • Establish and maintain strong and collaborative working relationships with offices within the Division of Student Affairs (e.g., Bishop Wellness Center, Office of Residence Life and Housing, Office of Student Engagement and Leadership, Intercultural Engagement and Inclusion, Gender Resources and Advocacy Center, Athletics) and other campus offices to identify potential services or processes that may enhance and support safety on campus.
  • Collaborate with Salem and Portland Fire and Police Departments; the Oregon State Police; regional Emergency Managers; and other public safety agencies as necessary to ensure timely sharing of information, opportunities for training, and professional development.
  • Investigates vehicle and other accidents occurring on University property. Write reports documenting findings.
  • Manage the parking pass/citation, access control, and camera footage request process.
  • Attend monthly safety meetings to represent campus safety.
  • Interact with faculty, staff and students in special event and activity planning. Work with security staff to provide support with regard to scheduling and administrative needs for special events on campus.
  • Monitor and assist with safety programs for the Willamette/PNCA community.
  • Investigate and inspect employee safety concerns; investigate accidents; analyze and propose a course of action to correct or improve safety conditions on the campus. Work closely with facilities, University Risk Manager (HR), and other constituents to improve university safety concerns.
  • Administers, monitors, and further develops the Safe Driver Program by maintaining records of involved drivers and DMV driving records and communicating with participants.
  • Work closely with the Director to establish Emergency Preparedness Procedures for both campuses.
  • Effectively manage employee relations within the department, including facilitation of conflict resolution and the handling of formal or informal grievances as necessary.
  • Complete all other tasks as assigned by the Director of Campus Safety and Emergency Management.​

Work involves a wide variety of complex duties and responsibilities in the area of the University's Campus Safety activities on both the Salem and Portland (PNCA) campuses. Requires a high degree of interpersonal and communication skills to exchange information. The position actively collaborates with a broad array of internal and external stakeholders, including administrators, students, faculty and staff, law enforcement, and public safety agencies, to develop and implement comprehensive services and programs for the safety of students, faculty, staff, visitors, and the property of Willamette. All work of the Associate Director and the department is performed with the highest ethical standards, as well as inclusivity, transparency, and accountability.

The Associate Director of Campus Safety undertakes their job responsibilities primarily as an educator supporting the institutional mission of student success and community enrichment. This is not a law enforcement position.

Incumbent directly supervises seven to ten persons and indirectly supervises Campus Safety personnel at the Salem campus. The incumbent is required to drive and travel both on and off campus, in Salem and Portland.

Minimum Qualifications
  • Associate's degree and prior security or law enforcement.
  • A minimum of four years of previous experience in the field of safety or security with one year of previous experience in a supervisory role.
  • The Associate Director is required to live within a 20-mile radius of the PNCA campus.
  • Ability to manage and lead in a complex, rapidly changing environment.
  • Ability to take a customer service-oriented and educational approach when dealing with students and the public.
  • The ability to remain calm in crisis situations, to act decisively, and to apply sound judgment in determining appropriate actions.
  • Ability to work cooperatively with the diverse academic, socioeconomic, cultural, and ethnic backgrounds of University personnel and students, and to create a respectful and inclusive workplace.
  • Ability to deal tactfully and effectively with the public, as well as de-escalate conflict and communicate effectively.
  • Ability to analyze problems, identify alternative solutions, project consequences of proposed actions, and implement recommendations in support of goals.
  • Communicate clearly and concisely, both orally and in writing.
  • Valid driver's license (within 30 days).
  • Experience in investigative techniques.
  • Must maintain certification of all Campus Safety officers with valid Private Security Officer certification from the Department of Public Safety Standards and Training. The following are requirements from the Department of Public Safety Standards and Training for certification as a Campus Security Officer: Graduation or its equivalent to completion from a senior high school, free from any felony criminal conviction and most misdemeanor convictions and must be 21 years of age at the time of appointment. ​
  • Ability to work independently as well as demonstrate the ability to promote successful community relations with co-workers, the campus community, and the public.

Preferred Qualifications
  • Bachelor's Degree.
  • Three years of progressively responsible relevant experience in areas of work such as security, corrections, police officer, police reserve officer, military police, or other law enforcement work.
  • Experienced in developing relevant training programs including coordination, evaluation, and implementation.
  • Three years of experience supervising security staff or campus safety officers on a university campus.

Typical Work Schedule

Regular office hours are established between 8 am - 5 pm during weekdays. A flexible work schedule, including nights and weekends, may be necessary due to the nature of the responsibilities and on-call coverage to support emergency situations.

The Associate Director rotates after-hour on-call responsibilities with the Director to respond to emergencies and must be capable of working flexible hours as necessary to support the 24-hour function of the department. The Associate Director must respond to campus for emergencies or special details and work within an environment of changing deadlines and priorities.

Physical Demands & Working Conditions

The position may require exposure to adverse environmental conditions as experienced in the performance of essential functions in an outdoor setting including such conditions as extreme temperatures, inclement weather, noise, dust, dim lighting, and other unfavorable conditions. This position must be able to walk for extended periods time, use stairs, drive a vehicle, and physically restrain another person, as necessary. This is in addition to other hazards based on the nature of the Associate Director position.

Salary: $75,000

You will need to upload the following two documents as part of your application materials in the "My Experience" section labeled Resume:
  • Cover letter addressing the required/desired qualifications and presenting any other applicant characteristics which deserve emphasis
  • Current Resume

Position will remain open until filled; applications will be reviewed on a rolling basis and should be received by May 1, 2024 for priority consideration.

Believing that diversity contributes to academic excellence and to rich and rewarding communities, WU is committed to recruiting and retaining a diverse faculty, staff and student body. We seek candidates, particularly those from historically under-represented groups, whose work furthers diversity and who bring to campus varied experiences, perspectives and backgrounds.

All University positions require that candidates submit to a criminal conviction record check prior to hire. Conviction does not automatically preclude candidates from being hired. Nature of conviction will be considered relative to the duties of the position.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

Apply online at

Believing that diversity contributes to academic excellence and to rich and rewarding communities, WU is committed to recruiting and retaining a diverse faculty, staff and student body. We seek candidates, particularly those from historically under-represented groups, whose work furthers diversity and who bring to campus varied experiences, perspectives and backgrounds.



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