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Assistant Dean for Enrollment and Student Services

University of California Los Angeles
California, United States
Salary Not specified
Date posted
Apr 16, 2024

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Position Type
Administrative, Deans
Employment Level
Employment Type
Full Time

UCLA Extension invites nominations and applications for a forward-thinking, inclusive, and visionary executive to serve as Assistant Dean for Enrollment and Student Services.

Excelling in quality, innovation, and impact, UCLA Extension is one of nation's oldest, largest, and most comprehensive continuing and professional studies providers, offering programs and classes to more than 50,000 students per year. Adult learners choose from approximately 4,500 classes and certificate programs to meet their professional development, continuing education and personal enrichment needs. Alumni are leaders, change makers, and open thinkers whose creative impact effects positive change in local and global communities.

This is an exciting time for UCLA with its purchase of a historic art deco building in Downtown Los Angeles as part of its goal to strengthen engagement within the city and help steward a more equitable workforce for Los Angeles. The Downtown campus allows for the expansion of in-person and hybrid learning opportunities, giving UCLA Extension the chance to work closely with local companies, nonprofits, and government to craft novel programs specific to their needs.

Reporting to the Associate Dean, Administration/CFO, the Assistant Dean for Enrollment and Student Services (ADESS) is responsible for leading integrated student services functions at UCLA Extension, driving strategic planning to deliver service excellence and actively contributing to institution-wide enrollment, retention, persistence, and completion efforts. The ADESS oversees a staff of approximately 29 individuals from a wide range of student service business functions and units including Marketing and Enrollment Management, Advising and Student Success, Registration, Financial Aid, Veterans Services, and Career Services. The ADESS is responsible for the development, implementation, and ongoing evaluation of a comprehensive enrollment management plan based on the student lifecycle, from inquiry through attainment of educational goals.

The ideal candidate will possess extensive knowledge of continuing education and adult learners to more effectively create services that will support students' experiences and success. It will be important for the ADESS bring a broad understanding and current knowledge of trends in retention and student success, enrollment management, financial aid strategy, and general issues in continuing education; knowledge of regulatory compliance, including federal rules and regulations as well as applicable professional standards; operational skills including business acumen for determining cost-efficient customer service processes; research and data analysis skills for reviewing performance metrics; and skills in financial forecasting. Creative problem-solving skills, operations management ability, and a strong commitment to service excellence; demonstrated ability to work with diverse stakeholders and functional teams; outstanding organizational skills to manage multiple projects and perform efficiently and courteously in a fast-paced environment; and the ability to set priorities, meet deadlines, and follow through on multiple tasks and projects with attention to detail will be assets for the role.

All applications, nominations and inquiries are invited. Applications should include, as separate documents, a CV or resume and a letter of interest addressing the themes in this profile.

WittKieffer is assisting UCLA Extension in this search. Review of materials has begun and will continue until an appointment has been made. For fullest consideration, candidate materials should be submitted as soon as possible.

Nominations and inquiries can be directed to:

Charlene Aguilar, Ed.M. and Shelley Arakawa, J.D.

To be considered for this position, you must apply online to the UCLA career site at

The anticipated target salary range for this position is between $180,000 to $195,000 annually.

The University of California is committed to providing a workplace free of discrimination and harassment. The University prohibits discrimination against any person employed; seeking employment; or applying for or engaged in a paid or unpaid internship or training program leading to employment with the University of California. In addition, the University prohibits harassment of an employee, applicant, paid or unpaid intern, volunteer, person participating in a program leading to employment, or person providing services pursuant to a contract. The University undertakes affirmative action, consistent with its obligations as a federal contractor.


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