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Clinical Laboratory Manager

Employer
Johns Hopkins University
Location
Baltimore, Maryland, United States
Salary
Salary Not Specified
Date posted
Apr 15, 2024

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Johns Hopkins, founded in 1876, is America's first research university and home to nine world-class academic divisions working together as one university.

The Pathology Department is seeking aClinical Laboratory Managerwho will be responsible for all operational activities of the assigned laboratory. Works closely with Laboratory Director on the overall goals and daily operations of the laboratory. Responsible for the efficient utilization of assigned resources to maintain clinical testing and for planning future research and development, staffing, equipment, and space. Develops capital and operating budget requirements designed to meet current and future needs of the laboratory. Responsible for monitoring the adherence to JHU, JHH, and departmental policies and procedures in the laboratory across all shifts. Collaborates and coordinates operations with other laboratories within Johns Hopkins Genomics and within the Department of Pathology. Performs other related administrative and professional duties.

Supervises laboratory staff including both a clinical testing team (Lead Technologists, Genetic Analysts, Molecular Diagnostics Technologists, and Laboratory Technologists) and an R&D team (Clinical Lab Specialists and Research Technologists). Provides training and education to staff, students and other visitors. Manages Quality Control and Quality Assurance programs for the laboratory. Assists testing personnel in the laboratory with troubleshooting, reviews clinical results and Quality Control specimens for acceptability. Facilitates transition of new methods and/or new tests into clinical testing.

Specific Duties & Responsibilities

  • Hires, supervises, orients, trains, and develops staff of assigned laboratories. Plans and coordinates staffing patterns to effectively and efficiently support the department.
  • Leads in the specification, design, implementation, and modification of laboratory procedures, test plans, and workflows.
  • Prepares QA materials; selects, monitors, and reports on quality indicators in coordination with the CQI office.
  • Responsible for preparation of assigned laboratory area for CLIA, CAP, The Joint Commission, and other regulatory reviews and compliance with all regulatory requirements.
  • Performs quality control review; maintaining up to date records of tests, QC documentation, reporting or taking corrective action of QA/discrepancies, etc.
  • Oversees selection and ordering of laboratory supplies and equipment.
  • Oversees a system for responding to clinicians to answer technical and clerical questions related to Molecular testing.
  • Exchanges routine information in an appropriate manner requiring good oral and written communication. Regular interaction with students, vendors, post-doctoral fellows, faculty members, and clinical trainees. Troubleshoots problems and provides guidance to others in the laboratory (solution driven).
  • Assigns training and signs off on training and annual competency testing of staff.
  • Demonstrates advanced knowledge of laboratory methodology, procedures and equipment. Demonstrates comprehensive knowledge of laboratory information systems and computer systems, applications, and interfaces to facilitate application and systems enhancements or maintenance in the laboratory.
  • Demonstrates an advanced understanding of the JHM clinical operations and has advanced proficiency in creating detailed documentation, including system procedures, process and data flows.
  • Strictly complies with patient care and confidentiality policies, HIPAA regulations.
  • Performs miscellaneous related duties as assigned.

Special Knowledge, Skills, & Abilities

  • Work requires problem solving skills, integrating and interpreting data, finding solutions to technical problems.
  • Requires critical analysis using principles of scientific inquiry to solve both technical and non-technical problems.
  • Work produced is subject to precise measure of quantity and quality. Attention to detail is critical to the successful performance of this job as it directly affects patient diagnoses.
  • Analytical ability to operate technical equipment, perform tests with the highest degree of accuracy and to relate test results to a normal, healthy state and to the presence of disease.
  • Individual should have strong written communication and interpersonal skills. Must have the ability to read and interpret direction, both oral and written, organize and prioritize work and follow through on assignments. Must be able to work successfully as part of a team in a high volume, dynamic laboratory.
  • Ability to perform successfully despite sudden deadlines and changing priorities, maintaining personal composure in high stress situations. Ability to exercise initiative and judgment.
  • Ability to work independently, determining appropriate procedures and methods to obtain test results.
  • Ability to maintain effective communication within the department and with other health-care professionals.


Specific Physical Requirements

  • While performing the duties of this job, the employee is regularly required to sit, talk, see and hear. May sit or stand for prolonged periods and occasionally required to walk. The employee is frequently required to use hands to finger, touch, feel, and type. May reach with hands and arms; stoop, kneel, or crouch. Prolonged vision requirements including viewing computer screen, paper reports/documents, charts and results.
  • Visual acuity is required to distinguish fine gradation of color or structure and closely examine specimens microscopically. Must possess manual dexterity sufficient to work with small instruments and delicate equipment.
  • Clinical laboratory environment - Exposure to toxins and infectious agents exist, but potential for personal injury or harm is minimized if established safety and health precautions are followed. Working in laboratory where there may be discomforts due to odors, noise, temperature fluctuations, and working around lab equipment.
  • May transport equipment and supplies usually less than 40 pounds from one area to another. May be required to lift and/or move up to 50 pounds with proper training, or precautions/lifting aides.
  • In some areas work space is confined; therefore, mobility may be difficult.
  • Staff may be required to complete annual competency review, and must ensure compliance with Hospital Policy, Laboratory Policy & Procedure, Health, Safety & Environment regulations, and all applicable privacy & confidentiality laws/practices.
  • Must be detail oriented, organized, and accurate.
  • Many department laboratories operate 24/7 with schedules on day, evening, or night shift. Rotating schedules which may include weekend work and holiday assignment. Overtime possible when authorized/needed to meet business and patient needs.


Minimum Qualifications
  • Bachelor's degree in biology, chemistry or related field.
  • Ten years’ experience in lab specialty.
  • Master's degree, with related graduate research, may substitute for experience to the extent permitted by the JHU equivalency formula.


Preferred Qualifications
  • Clinical laboratory experience and progressive leadership experience preferred.
  • Master’s Degree preferred.
  • ASCP or equivalent technical certification.

Classified Title: Clinical Laboratory Manager
Role/Level/Range: ACRP/04/ME
Starting Salary Range: $64,000 - $112,200 Annually ($88,000 targeted; Commensurate with experience)
Employee group: Full Time
Schedule: M-F, 8:30am-5:00pm
Exempt Status: Exempt
Location: School of Medicine Campus
Department name: ​​​​​​​SOM Pat Molecular Diagnostics Lab
Personnel area: School of Medicine

Total Rewards
The referenced salary range is based on Johns Hopkins University’s good faith belief at the time of posting. Actual compensation may vary based on factors such as geographic location, work experience, market conditions, education/training and skill level. Johns Hopkins offers a total rewards package that supports our employees' health, life, career and retirement. More information can be found here:https://hr.jhu.edu/benefits-worklife/.

Please refer to the job description above to see which forms of equivalency are permitted for this position. If permitted, equivalencies will follow these guidelines: JHU Equivalency Formula: 30 undergraduate degree credits (semester hours) or 18 graduate degree credits may substitute for one year of experience. Additional related experience may substitute for required education on the same basis. For jobs where equivalency is permitted, up to two years of non-related college course work may be applied towards the total minimum education/experience required for the respective job.

**Applicants who do not meet the posted requirements but are completing their final academic semester/quarter will be considered eligible for employment and may be asked to provide additional information confirming their academic completion date.

The successful candidate(s) for this position will be subject to a pre-employment background check. Johns Hopkins is committed to hiring individuals with a justice-involved background, consistent with applicable policies and current practice. A prior criminal history does not automatically preclude candidates from employment at Johns Hopkins University. In accordance with applicable law, the university will review, on an individual basis, the date of a candidate's conviction, the nature of the conviction and how the conviction relates to an essential job-related qualification or function.

The Johns Hopkins University values diversity, equity and inclusion and advances these through our key strategic framework, the JHU Roadmap on Diversity and Inclusion.

Equal Opportunity Employer
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

EEO is the Law:
https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf

Accommodation Information
If you are interested in applying for employment with The Johns Hopkins University and require special assistance or accommodation during any part of the pre-employment process, please contact the Talent Acquisition Office atjhurecruitment@jhu.edu. For TTY users, call via Maryland Relay or dial 711. For more information about workplace accommodations or accessibility at Johns Hopkins University, please visithttps://accessibility.jhu.edu/.

Johns Hopkins has mandated COVID-19 and influenza vaccines, as applicable. The COVID-19 vaccine does not apply to positions located in the State of Florida. Exceptions to the COVID and flu vaccine requirements may be provided to individuals for religious beliefs or medical reasons. Requests for an exception must be submitted to the JHU vaccination registry. For additional information, applicants for SOM positions should visithttps://www.hopkinsmedicine.org/coronavirus/covid-19-vaccine/ and all other JHU applicants should visithttps://covidinfo.jhu.edu/health-safety/covid-vaccination-information/.

The following additional provisions may apply, depending upon campus. Your recruiter will advise accordingly.

The pre-employment physical for positions in clinical areas, laboratories, working with research subjects, or involving community contact requires documentation of immune status against Rubella (German measles), Rubeola (Measles), Mumps, Varicella (chickenpox), Hepatitis B and documentation of having received the Tdap (Tetanus, diphtheria, pertussis) vaccination. This may include documentation of having two (2) MMR vaccines; two (2) Varicella vaccines; or antibody status to these diseases from laboratory testing. Blood tests for immunities to these diseases are ordinarily included in the pre-employment physical exam except for those employees who provide results of blood tests or immunization documentation from their own health care providers. Any vaccinations required for these diseases will be given at no cost in our Occupational Health office.


The successful candidate(s) for this position will be subject to a pre-employment background check.

If you are interested in applying for employment with The Johns Hopkins University and require special assistance or accommodation during any part of the pre-employment process, please contact the HR Business Services Office at jhurecruitment@jhu.edu. For TTY users, call via Maryland Relay or dial 711.

The following additional provisions may apply depending on which campus you will work. Your recruiter will advise accordingly.

During the Influenza ("the flu") season, as a condition of employment, The Johns Hopkins Institutions require all employees who provide ongoing services to patients or work in patient care or clinical care areas to have an annual influenza vaccination or possess an approved medical or religious exception. Failure to meet this requirement may result in termination of employment.

The pre-employment physical for positions in clinical areas, laboratories, working with research subjects, or involving community contact requires documentation of immune status against Rubella (German measles), Rubeola (Measles), Mumps, Varicella (chickenpox), Hepatitis B and documentation of having received the Tdap (Tetanus, diphtheria, pertussis) vaccination. This may include documentation of having two (2) MMR vaccines; two (2) Varicella vaccines; or antibody status to these diseases from laboratory testing. Blood tests for immunities to these diseases are ordinarily included in the pre-employment physical exam except for those employees who provide results of blood tests or immunization documentation from their own health care providers. Any vaccinations required for these diseases will be given at no cost in our Occupational Health office.

Equal Opportunity Employer
Note: Job Postings are updated daily and remain online until filled.

EEO is the Law
Learn more:
https://www1.eeoc.gov/employers/upload/eeoc_self_print_poster.pdf
Important legal information
http://hrnt.jhu.edu/legal.cfm

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