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Decision Support Analyst

Job Details

Posting Details

Position Information

Ball State is a great place to work! In fact, Forbes has ranked Ball State University as the fourth-best midsized employer—and the only recognized education institution—in the State of Indiana. Learn More

Any BSU employee, excluding Faculty and Temporary employees, applying for a staff or professional position will need to have been in their current role for at least 6 months at time of application. Learn More

Any BSU employee who is offered a final interview when applying for a staff or professional position will need to inform their current supervisor of the upcoming interview. Learn More

Position Title

Decision Support Analyst

About this Opportunity

Are you passionate about data? Do you have a keen eye for detail and a strategic mindset? If so, we have an exciting opportunity for you at Ball State University’s Office of Institutional Research and Decision Support! We are looking for someone who is a great communicator and enjoys explaining data to customers including training and presentations. As a Decision Support Analyst, you will help lead the institution’s efforts in developing our ever-expanding data governance framework and provide key support to stakeholders at our institution regarding strategic goals and metrics. Come join our team!

Our Statement on Inclusiveness

At Ball State University, inclusiveness is one of the enduring values and informs all of our work. We define ‘inclusiveness’ as a commitment ‘to respect and embrace equity, inclusion, and diversity in people, ideas, and opinions.’ As such, this value incorporates a commitment to inclusive excellence and freedom of expression.

Benefits and Community

Ball State University offers an excellent benefits package for eligible positions. Click here to explore options.
  • Affordable Healthcare

  • Retirement

  • Tuition Remission (For eligible employees, their dependents, and spouse)

  • Paid Parental Leave

  • Professional Development

Live Near Your Work - If you are considering living near the Ball State area, please visit the following link to learn more about relocation and living in east central Indiana:


Learned Professional Exemption



Length of Assignment

Full-Time At-Will

Position Function

In this position you will have the opportunity to leverage BSU’s data warehouse and other systems to provide data analysis that supports the university in data informed decision making. You will have responsibility for data collection, extraction, cleaning, and analysis/analytics. You will prepare reports of official university data to both internal and external constituents. Under supervision, responsible for analyzing, validating, and managing institutional data coming from the student information database, Banner, and other ancillary systems to the Data Warehouse and use that data to develop valid, sustainable practices. Support and participate in strategic planning and unit outcomes, accreditation needs and other items related to institutional effectiveness. You’ll work collaboratively on projects with colleagues inside and outside the Office of Decision Support.

Minimum Education

Bachelor’s degree in Computer Science, Economics, Mathematics, Psychology, Sociology, Statistics, or related field from an accredited institution.

Minimum Experience

One year of experience as an analyst.

Minimum Other

Authorization to work in the US

Candidates for searches must have current authorization to be employed in the U.S. without employer sponsorship.

Preferred Education

Graduate degree from an accredited college or university.

Preferred Experience

Three or more years of relevant work experience in accessing data from multiple sources to perform analyses and produce comprehensive reports; experience with statistical software such as Stata, R, SPSS, and/or SAS . Previous experience working in higher education.

Preferred Other

Pre-Employment Screening

Requires successful completion of a background check and education verification.

Position Title(s) Supervised


Required Certifications

EEO Statement

Ball State University is an Equal Opportunity/Affirmative Action employer that is strongly and actively committed to diversity within its community. Women, minorities, individuals with disabilities and protected veterans are strongly encouraged to apply. All qualified applicants will receive equal consideration for employment without regard to race, color, ethnicity, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, disability, protected veteran status or any other legally protected status.

About Ball State University

Ball State University is located in Muncie, Indiana, on an attractive campus 45 miles northeast of Indianapolis. Approximately 20,000 graduate and undergraduate students enroll in one of eight academic colleges that offer 270+ undergraduate and graduate programs. Many of our master’s, doctoral, certificate, and specialist degrees rank among the best in the nation. We engage students in educational, research, and creative endeavors that empower our graduates to have fulfilling careers and meaningful lives enriched by lifelong learning and service, while we enhance the economic, environmental, and social vitality of our community, our state, and our world.

There's more to discover IN Indiana! Visit the following link to learn more:

IN Indiana


Office of Institutional Research and Decision Support:105030

Department Information

Department Email or Phone Number

Duties & Responsibilities



Job Duty

Work with the university community to develop report and business term definitions; maintain documentation of those decisions.



Job Duty

Become a SME on Data Cookbook to support technical aspects of Data Governance efforts at BSU .



Job Duty

Create Data Visualizations to support understanding of data and help decision-makers make effective decisions.



Job Duty

Provide training on data tools and data warehouse use to university stakeholders.



Job Duty

Collect specifications from a wide variety of college stakeholders and use those specifications to prepare high quality report solutions in both visual and more traditional formats.



Job Duty

Participate as a member of the MIDAS Data Management Committee and Data Governance subcommittees.



Job Duty

Support evaluation of items covered by the Data Rating System.



Job Duty

Help create policies for data governance and support compliance.



Job Duty

Support the completion of external survey requests (US News, CDS, IPEDS, etc) in conjunction with Institutional Research.



Job Duty

Perform other related duties as assigned.

Posting Detail Information

Posting Number


Number of Vacancies


Desired Start Date


Position End Date (if temporary)

Open Date


Applications Accepted Through Date


Open Until Filled


Information regarding transcripts

The option to upload transcripts is available. Original, official transcripts showing the highest related degree earned is required at the time of hire (even if obtained at BSU). Degree verification will be conducted.

Special Instructions Summary

For nominations and questions regarding this opportunity, please contact Tiffany Turner, Assistant Director of Talent Acquisition, at

Information for Applications Requiring a Cover Letter

In support of your application for this position, please prepare and submit a cover letter that describes how your qualifications and experiences align with the elements of the position description (or leadership profile). In your cover letter, please also describe how you have demonstrated a commitment to our University’s enduring values , including inclusiveness, which we define as a commitment ‘to respect and embrace equity, inclusion, and diversity in people, ideas, and opinions.’

Supplemental Questions

Required fields are indicated with an asterisk (*).

Applicant Documents
Required Documents
  1. Resume
  2. Cover Letter
Optional Documents
  1. Undergraduate Transcripts
  2. Master's Transcripts


Ball State

Founded in 1918 in Muncie, Indiana, the public research university has grown to more than 22500 students

Spirited and motivated, we learn, grow, and take flight. Our faculty and staff—everyone in our community—embrace students as learning partners from day one. In classrooms and labs, in immersive learning projects, on the sports fields—with creativity and determination—Cardinals Fly. We are grounded in our values, lifted by our knowledge, and go confidently upward toward ever greater opportunities. Ours is a simple promise: to challenge each other to excel. And with Beneficence as our guide—We Fly.


We are committed to excellence through a talented and diverse faculty and staff. Inclusiveness and freedom of expression are a part of our enduring values and inform all of our efforts. We engage students in educational, research, and creative endeavors that empower our graduates to have fulfilling careers and meaningful lives enriched by lifelong learning and service, while we enhance the economic, environmental, and social vitality of our community, our state, and our world. We are excited that you want to join us in these endeavors!

The university offers excellent benefits, including health care and retirement plans, tuition assistance for employees and dependents, and generous time off with pay. 

Ball State II

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