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Ithaca College
Ithaca, New York, United States
Salary Not Specified
Date posted
Apr 11, 2024

Job Details

Job Summary: 

The Associate Director for Systems and Network will guide the day-to-day direction, design, implementation, and ongoing maintenance of Ithaca College’s IT infrastructure. This role will focus on the critical areas of network architecture, server management, data center operations, telecommunications, fiber optic and cabling plant, and cloud computing resources, ensuring that our systems meet both current and future needs. This position leads both the network and systems teams.

Job Responsibilities: 

  1. Leadership and Management: Day to day management of systems administrators and network engineers and technicians. Set expectations with direct reports, conduct performance reviews, manage coverage, manage budgets, and recruit, train, and motivate staff. Oversee the planning, implementation, and tracking of projects, particularly focusing on systems, network, and telecommunications within the IT and Analytics division.
  2. Technical Leadership and Network Expertise: Provide technical guidance in systems, network engineering, and telecommunications. Serve as a subject matter expert were applicable but also utilize expertise and knowledge in. Ensure the team possesses the necessary skills to meet the strategic and operational goals.
  3. Systems, Network Design and Telecommunications Infrastructure Design, Integration, and Testing: Participate in the design, development, integration, testing, and optimization of system, network, and telecommunications infrastructure. Ensure these elements meet business and technical requirements, emphasizing reliability, quality, security, and performance. Implement upgrades and patches as needed.
  4. Problem Resolution and Maintenance: Identify, diagnose, and resolve issues across systems, networks, and telecommunications, offering expert analysis and solutions for complex problems. Monitor and optimize performance to support current and future operational needs. Participate in an on-call rotation with other IT managers and respond to off hours issues during your rotation.
  5. Monitoring and Optimization of Network and Systems: Monitor, maintain, and optimize system and network performance within the IT and Analytics department, implementing necessary upgrades and patches.
  6. Documentation and Reporting: Prepare and maintain documentation for system and network architectures, processes, and workflows specific to the IT and Analytics department. Report on project status and system performance. 
  7. Collaboration and Communication: Collaborate with other departments and external vendors, effectively communicating technical information to non-technical stakeholders within the IT and Analytics context. 
  8. Compliance and Security in Systems and Networks: Ensure that systems and networks comply with relevant regulations and maintain high standards of data security and privacy. 
  9. Strategic Implementation Support: Assist in the strategic plan for network, systems, and telecommunications architecture, ensuring alignment with the college's goals and objectives.
  10. Business Continuity and Disaster Recovery: Develop, maintain, and test IT disaster recovery plans and business continuity strategies. Assist in incident response efforts to minimize downtime and maintain operational excellence during outages.
  11. Stakeholder Engagement: Act as a key liaison between the IT department and other divisions within the college, ensuring IT initiatives effectively support departmental and institutional objectives.   

  • Bachelor’s or Master’s degree in Computer Science, Engineering, or a related field. Alternatively, candidates with a significant amount of professional experience and/or relevant certifications will also be considered. 
  • Proven experience in Systems Engineering. 
  • Strong leadership and project management skills. 
  • In-depth knowledge of system engineering principles and network technologies. 
  • Familiarity with various operating systems, databases, cloud technologies, and network protocols. 
  • Excellent problem-solving and analytical skills. 
  • Strong communication and collaboration abilities. 
  • Relevant industry certifications (e.g., MCSE, CCNP, CCNA) are highly valued. 
Personal Attributes: 
  • Demonstrated leadership and decision-making skills. 
  • Strong analytical and organizational abilities. 
  • Ability to work under pressure and meet tight deadlines. 
  • Commitment to continuous learning and adapting to new challenges and technologies. 
  • Team-oriented mindset with a collaborative approach, especially within an IT and Analytics setting. 
Application Instructions:

Interested applicants must apply online and attach a resume, cover letter, and list of three professional references. Questions about online applications should be directed to the Office of Human Resources at (607) 274-8000 or

Ithaca College is committed to building a diverse academic community and encourages members of underrepresented groups to apply. Experience that contributes to the diversity of the college is appreciated.

Visa sponsorship is not provided for this position.

Hiring Range:

$95,000 to $105,000, commensurate with qualifications and experience. We pride ourselves on providing our benefit-eligible employees with comprehensive benefits, including work/life balance, generous paid time off policies, career-enhancing trainings, educational benefits, and opportunities to give back to the community. Beyond benefits, you’ll enjoy the kind of uniquely rewarding work environment that can only be found in a vibrant college community. For an overview of our benefit offerings, please visit

Employment is contingent upon completion of successful background check.

About Us
At Ithaca College, a comprehensive residential campus community of approximately 5,000 students, we strive to be at the forefront of the higher education landscape. We offer a distinct integrative learning experience that makes students ready for the personal, professional, and global challenges of our age.

We seek candidates who embrace integrative learning and want to be a part of this exciting time in Ithaca College history. We encourage creative collaboration and innovation in our faculty and staff, providing support and resources for them to grow in their fields and lead students to their own innovative ideas and achievements.

We welcome different ways of thinking and look for candidates with unique points of view and life experiences. We are inclusive of individuals with a wide range of cultural, personal, and professional backgrounds, talents, and skills. Our campus is a vibrant and rewarding community where diverse minds can learn, succeed, and excel.

When reviewing candidates, we are looking for indicators of a number of core competencies. Prospective candidates must be adaptable, collaborative, inclusive, respectful, responsive, results driven, and sustainable. They must communicate effectively, demonstrate leadership, exhibit professional integrity and ethics, take initiative, value personal and professional development, and show that they will engage in the college.

Nestled in the heart of New York State’s scenic Finger Lakes region, Ithaca College sits atop South Hill overlooking picturesque Cayuga Lake and is just minutes away from the city center. Combining small town warmth and charm with the vibrancy of a college community, the thriving and culturally diverse city of Ithaca has been rated by Kiplinger’s as one of the top 10 places to live in the United States.

To learn more about Ithaca College, visit us at


 Ithaca College

Ithaca College is a private residential campus where students find life-changing academic pathways, powerful career networks, and lifelong community.

Founded by a homesick violinist with a big vision, Ithaca College started out as the Ithaca Conservatory of Music — combining theory, practice, and performance from its inception. By the 1920s, academic programs expanded to include business, speech therapy, physical education, and the dramatic arts. IC was originally located in downtown Ithaca and moved to the present campus on South Hill overlooking Cayuga Lake in the 1960s.

Situated near 150 majestic waterfalls in the Finger Lakes region of New York State, the city of Ithaca, New York, has been ranked as the best college town in the United States — hosting tech startups, a “killer music scene,” Broadway-caliber theatre, and world-class restaurants as well as alumni-owned ice cream shops.  

Ithaca College offers more than 140 majors and minors through its five schools. Whether our alumni are winning Pulitzers, launching nonprofits, anchoring broadcast news, leading multibillion-dollar companies, or revolutionizing patient care (among many other pursuits and accomplishments), students at Ithaca College learn different and leave different. 

Join an innovative educational community, where faculty and staff learn, thrive, and collaborate. IC will make you ready to take your career to new heights, giving you the chance to create your own path to success while you contribute to growing the minds of future generations.

As an employee at Ithaca College, you’ll get much more than a competitive salary and the traditional advantages. We pride ourselves on providing our employees with the most comprehensive benefits possible.

Beyond benefits, you’ll enjoy the kind of uniquely rewarding work environment that can only be found in a vibrant college community. We encourage and contribute to the personal and professional development of our faculty and staff. We understand that it’s the people who work here that make Ithaca College special, and we strive to be an employer of choice in our region.

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