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Coordinator, eLearning Services

Prince George's Community College
Largo, Maryland, United States
Salary Not Specified
Date posted
Apr 11, 2024

Job Details

Job Vacancy Announcement

Position Information

Position Title

Coordinator, eLearning Services

Position Type





Union/Non Union


Full Time or Part Time

Full Time



Salary Range

Hiring Salary Range


Fixed Term/Tenure Track (Faculty Only)

Regular or Temporary


Job Description Summary

The Coordinator for eLearning Services coordinates and supervises the scheduling and promotion of courses in a variety of distance modalities including online asynchronous, hybrid/online, synchronous remote courses. Manages and implements all parts of the quality assurance process for online asynchronous/hybrid courses including faculty professional development, course development and other associated processes. Manages the eLearning LMS orientations with the Manager, TTMD and Coordinator Online Student Support Services for faculty and students, serves as the eLearning Services office manager. In the absence of the Executive Director for TLT and Director, eLearning Services, serves as the point-of-contact for eLearning Services.

Minimum Qualifications

  • One to two years of college credit (30 credit hours are equivalent to one year) or related certification
  • Minimum of three years full-time or part-time equated experience in distance learning or related field
  • Bachelor’s degree preferred or equivalent experience

CRITERIA : The following criteria, which are not the sole criteria used in the final hiring decision, will be used to review the applications of those persons who meet the stated minimum qualifications and to select those qualified applicants who will be interviewed. Other information and observations made during the interview process may be considered in the selection process. A Resume/CV and cover letter are required with the application. Please ensure that your documents address the criteria listed below for this position.

  • Supervise part-time work study students as needed.
  • Manage eLearning services office operations; coordinate office staff coverage, facilitate the maintenance and repair of office equipment and monitor supplies.
  • Manage all administrative functions of the quality assurance process for online asynchronous/hybrid courses including annual faculty professional development and OE prep, course development, course evaluation, track and monitor course reviews, maintain review reports and process reviewer payments and other associated processes
  • Coordinate all eLearning instructional technology training staff and faculty training with the manager, TTMD and coordinates equipment maintenance with appropriate DSIE staff.
  • Coordinate the communication of on-campus and online semester orientations for new eLearning services students; including room scheduling, printing, mass mailings, and coordinating with PGCC faculty, staff and other campus departments.
  • Coordinate the communication of on-campus and online semester orientations on the eLearning LMS for faculty and staff; including room scheduling, printing, mass mailings, and coordinating with PGCC faculty, staff and other campus departments.
  • Serves as eLearning point of contact for the Datatel colleague financial system responsible for processing eLearning services budget requests; prepares monthly budget reports and updates using the Datatel colleague system to initiate invoices, purchase requests and check requests,
  • Collect and organize budget information for reporting purposes.
  • Oversee the online course seat bank program through Maryland online, the Maryland state community college online consortium; liaise with PGCC and consortium faculty and consortium coordinators, communicate with students, track and report enrollments and ensure submittal of final grades.
  • Coordinate with academic departments, marketing and creative services office, registrar’s office and eLearning services director to create, update, and monitor the scheduling of all eLearning courses in a variety of modalities including online asynchronous, hybrid, and synchronous remote.
  • Coordinate with the marketing and publications office and the registrar’s office to ensure that eLearning services center information in the course catalog, schedule of classes, brochures and other college publications are accurate and complete.
  • Coordinate with academic departments, the registrar’s office and eLearning services director to verify the accuracy of course offerings.
  • Prepare budget reports and use the Datatel colleague and other college required system to initiate invoices, purchase requests, and check requests; collect and organize budget information.
  • Prepare enrollment and other required reports for submission to state, federal and local agencies.
  • Promote eLearning services programs and courses to the campus community and general public via the eLearning services website, distribution of publications and other modes of communication.
  • Maintain copies of documented eLearning standards of procedures for all aspects of the eLearning operation.
  • Provide guidance on eLearning priorities, special projects and trainings; coordinate with human resources to ensure proper staffing levels, process hiring paperwork, conduct interviews and make hiring recommendations.
  • Collect, organize and monitor online course and enrollment information; maintain and update statistics database; prepare online course reports.
  • Communicate to eLearning services center staff all important deadlines, dates, and policy information.
  • Communicate eLearning services center news and information with students and faculty.
  • Consult with faculty and academic departments to preview and adopt new courses in a variety of modalities including online asynchronous, hybrid and synchronous remote modalities.
  • Participate in statewide eLearning services organizations to keep abreast of current trends and best practices.
  • Serve as liaison to academic departments; communicate with faculty teaching eLearning services courses.
  • Serve as the point-of-contact for eLearning services in the absence of the executive director TLT and director, eLearning services.
  • Other duties as assigned

  • Excellent written and oral communication skills
  • Excellent problem-solving and interpersonal skills
  • Familiarity with Microsoft Office and the Internet required
  • Familiarity with using a Course Management System, preferably Canvas
  • Familiarity with using a Student Information System
  • Ability to adapt to changing job duties and technology requirements
  • Willingness to work independently while still participating as a team member
  • Ability to follow through with complex issues
Job Requirements

Must have the use of sensory skills in order to effectively communicate and interact with other employees and the public through the use of the telephone and personal contact as normally defined by the ability to see, read, talk, hear, handle, or feel objects and controls. Physical capability to effectively use and operate various items of office related equipment, such as, but not limited to a, personal computer, calculator, copier, and fax machine. No significant climbing, stooping, kneeling, crouching, reaching, standing, walking, pushing, pulling, lifting, grasping, and repetitive motions.
  • Ability to communicate effectively in spoken and written standard English.
  • As required by the 1986 Immigration Act, be prepared to present acceptable documentation showing your identity and that you are a U.S. citizen or an alien who is authorized to work.
  • A background investigation will be conducted prior to the offer of employment. A signed authorization for the release of personal information will be required if selected for an interview.
Is Background Check Required?

Is the incumbent responsible for working with minor children or directly engaging with minor children on campus?


Posting Detail Information

Posting Number


Open Date


Close Date


Open Until Filled


Background Check Statement

Prince George’s Community College is committed to providing a safe campus community. PGCC conducts background investigations for applicants being considered for employment. Background investigations include reference checks, a criminal history record check, education verification, and when appropriate, a financial (credit) report or driving history check.

Special Instructions to Applicants

Application Status: you will receive an email acknowledging receipt of your application, upon which time no further communication occurs unless selected for an interview or the position is filled. If recommended for hire, communication is immediately sent to your references listed on your application. Also, you will receive an email notification from HireRight requesting you to submit authorization to complete a background investigation.
Posting Specific Questions

Required fields are indicated with an asterisk (*).

  1. * Which of the following best describes your level of completed education? (Education details must be included in your application.)
    • Master's Degree or above from an accredited college/university
    • Bachelor's Degree from an accredited college/university
    • Associate's Degree from an accredited college/university
    • One to two years of college credit (30 credit hours is equivalent to one year)
    • Less than 30 credits from an accredited college/university
    • High School Diploma or GED
    • None of the above
  2. * Do you have a minimum of three year's of full-time equated experience in distance learning or related field?
    • Yes
    • No
  3. * Do you now or in the future require visa sponsorship to continue working in the United States? As required by the 1986 Immigration Act, candidates must present acceptable documentation showing that they are a U.S. Citizen or a resident authorized to work in the U.S.
    • Yes
    • No
  4. * How did you hear about this employment opportunity?
    • HERC
    • HigherEd Jobs
    • Hispanic Outlook
    • Indeed
    • Personal Referral
    • PGCC Website
    • Social Media (LinkedIn, Twitter, Facebook)
    • The Chronicle of Higher Ed
    • The Washington Post
    • Other: Please indicate below
    • Educause
  5. How did you hear about this employment opportunity? If you selected 'Other' please indicate source:

    (Open Ended Question)

Applicant Documents
Required Documents
  1. Resume
Optional Documents
  1. Cover Letter


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