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Assistant Director of Facility Operations & Risk Management

University of Colorado Boulder
Boulder, Colorado, United States
Salary Not Specified
Date posted
Apr 10, 2024

Job Summary

Recreation Services at the University of Colorado Boulder encourages applications for the Assistant Director of Facility Operations & Risk Management position! This position provides direct leadership and support of daily operations for facility supervision, risk management, Recreation Injury Care Center (RICC), fitness equipment, building security, and facility access. The scope of this position traverses the entire recreation program and works with related Student Affairs operations to maintain safety and building security. The responsibilities of this role include long-term planning, implementing risk management strategies, fiscal oversight, developing policies and procedures, and staff hiring, training and development. The Assistant Director also collaborates with internal and external partners, providing program oversight to ensure compliance and operational success.

The University of Colorado Boulder is committed to building a culturally diverse community of faculty, staff, and students dedicated to contributing to an inclusive campus environment. We are an Equal Opportunity employer, including veterans and individuals with disabilities.

Who We Are

The Division of Student Affairs consists of 30 departments that provide student support and services dedicated to helping students become successful, curious, competent individuals during their time at CU Boulder.

The work in Student Affairs supports all factors of the student experience, no matter what department a staff member may work in. This includes where students live, eat, make friends, build professional skills and find help if they need it. Many departments provide involvement opportunities, educational resources and support services to help students find their community and build lifelong skills. Student Affairs also has shared services departments that support the work and staff of our student-facing areas, including areas like assessment, business services, financial planning, human resources, marketing communications and information technology (IT).

With over 800 staff members in the Division of Student Affairs, our diverse team is uniquely positioned to personalize the student experience and advocate for students, enhancing their success inside and outside the classroom.

CU Boulder Recreation Services is a welcoming, valued, campus resource that promotes healthy lifestyles through high-quality, accessible, facilities and experiences. This student-fee-funded unit features a student-led CUSG Recreation Board and a diverse team of professional experts to help meet evolving recreational needs and support student engagement and success. Recreation Services oversees the LEED Platinum main campus Student Rec Center, a building with over 300,000 square feet of recreation and fitness activity space, as well as a satellite recreation center at Williams Village, outdoor basketball courts, a challenge ropes course, and eight turf and grass fields around campus. Throughout these facilities, members of the CU community can engage with a variety of programs that include ice skating, indoor rock climbing, intramural and club sports, yoga, aquatics and so much more.

What Your Key Responsibilities Will Be

Risk Management:
  • Serve as the primary safety and risk manager for the department and assess potential risks throughout recreation facilities.
  • Ensure equipment and facilities are monitored and inspected according to predetermined requirements to maintain or exceed industry standards.
  • Build and maintain an annual comprehensive risk management plan and manual to incorporate all areas of health and safety for the department.
  • Coordinate with the Head Athletic Trainer and Equipment and Facility Operations Coordinator by scheduling and implementing risk management staff training for the department.
  • Administer the emergency action plan (EAP) and develop protocols for the department.
  • Supervise security information functions through CCure, CU Public Safety, keyless entry, security cameras, and emergency procedures.
  • Ensure CPR training for staff and community members is coordinated while working in conjunction with the Assistant Director of Fitness and Wellness and Assistant Director of Aquatics and Ice Rink.
Equipment and Facility Operations:
  • Maintain an expert knowledge of equipment and facilities management and operational knowledge of departmental and university policies and procedures, and ensure compliance.
  • Manage equipment and facility inspection checklists regularly to ensure preventative maintenance is adhered to, work orders are completed, and equipment and facilities are functioning properly.
  • Manage facility operations for the main Recreation Center of 310,000 square feet which includes six multi-purpose courts, two racquetball/squash courts, three outdoor tennis courts, five fitness studios, six meeting rooms, one indoor turf field, fitness spaces, and the RICC.
  • Supervise daily operations of multiple informal activity spaces and special events to ensure a healthy, safe, secure, and inclusive environment.
  • Provide equipment and facility management support for internal recreation programs (Team Sports, Fitness and Wellness, Inclusive Recreation and Outdoor Pursuits).
  • Work closely with the Events and Facility Operations Coordinator and Assistant Director of Event Operations on related duties to support special events.
  • Develop and enforce equipment and facility policies and procedures to ensure health and safety for members and guests.
  • Document and disseminate information through appropriate channels including the completion of reports and daily records pertaining to daily operations and operational manuals.
  • Work closely with the Assistant Director of Guest Services and Strategic Planning to promote a positive and welcoming guest experience to include Fusion (point of sale software).
  • Assist staff and customers with resolving AV issues that arise while working closely with Rec AV/IT and SAIT when appropriate to resolve.
  • Uses creativity and area expertise to independently identify, examine and resolve advanced issues that arise, and communicates resolutions clearly with appropriate parties.
Staff Supervision:
  • Directly supervise the Equipment and Facility and Operations Coordinator and the Head Athletic Trainer with indirect supervision of the Assistant Athletic Trainer.
  • Directly supervise 12 student facility supervisors by recruiting, hiring, training, coaching, and evaluating who are responsible for supervising the main Recreation Center in the absence of professional staff and are trained to resolve issues that arise in the facility.
  • Indirectly supervise 50 Part-time weight room student employees for main and Will Vill Rec Centers and 2 RICC student assistants and/or interns.
  • Serve as the back-up in the absence of the Associate Director of Events and Facility Operations and supports the senior leadership team on behalf of the Assistant Directors.
  • Ensure pay for all student employees, offering continued oversight of employee status and addressing any arising issues which is done collaboratively with Student Affairs Human Resources.
Recreation Injury Care Center (RICC):
  • Responsible for the collaborative oversight and support of the operation of the Recreation Injury Care Center
  • Ensure safety audits are conducted for student employees each semester at the Rec Center.
  • Responsible for ensuring the removal of biohazard materials and management of AED's with third-party vendors.
  • Provide instructor training and certification (CPR/AED/First Aid) for the department's future instructors in conjunction with the Head Athletic Trainer.
  • Works with the Head Athletic Trainer to prepare an annual report that tracks injuries and treatments within RICC.
Equipment Research, Procurement, and Maintenance:
  • Supervise operations to include benchmarking, procurement and installation of strength and cardio equipment working in partnership with the Equipment and Facility Operations Coordinator and Rec maintenance staff.
  • Maintain and track warranty issues and repairs while working closely with Rec Center maintenance staff.
  • Supervise the equipment replacement schedule to ensure correct installation dates, warranty information, serial numbers, CUID numbers are accurate and documented.
  • Work with vendor’s warranty claims and other miscellaneous equipment issues and repairs.
  • Assist with using multiple data points such as, surveys and Connect2 to analyze equipment selection at the time fitness equipment should be purchased when warranties expire and replacement is needed.
  • Research and benchmark different equipment brands and meet with vendors to investigate durability, technology offerings, company track record, standard pricing and warranty options in conjunction with the Equipment and Facility Operations Coordinator and Rec maintenance staff.
  • Research technology trends and provide recommendations that meet AV/IT client expectations and work closely with Rec AV/IT staff to purchase replacement equipment and accessories to meet department needs.
  • Work collaboratively with University Marketing & Communications to create, manage, and implement any media and promotional needs. This will include social media advertisements, social media posts, webpage edits, promotional fliers, etc.
  • Supervise the annual “Closed Week” for fitness areas where spaces are deep cleaned and equipment relocated or installed.
Fiscal Management:
  • Provide direct oversight of all financial and business related transactions for Facility Operations and indirect oversight for all financial and business related transactions for RICC and Equipment Services.
  • Maintain a record-keeping system to track operating expenses and student wages.
  • Develop and manage quarterly and annual budgets for Facility Operations, staff CPR, Equipment Services, and the RICC.
  • Adhere to university policies for purchasing equipment and supplies using good judgment to procure high-quality products at reasonable prices with university resources.
  • Supervise the capital and R&R (repair and replacement) equipment inventory and assist with forecasting future budget needs annually to include a depreciation schedule.
  • Attend and actively participate in all required engagement opportunities and committees.
  • Chair the department’s risk management committee responsible for updating the risk management procedures and training all staff.
  • Participate in other departmental or divisional initiatives, programs, and committees as required.
  • Participate in the development of ideas and suggestions for Recreation Services and facility improvements.
  • Ensure that the Recreation Center’s facilities, equipment, and programs are meeting or exceeding the standards of the department quality by using and attending its offerings.
  • Assist with additional initiatives, assignments, and special projects as needed.
  • Attend state, regional and national conferences for professional growth and development.
  • Coordinate and/or assist with special events and activities as necessary.
  • Engage in annual diversity and inclusion training.
What You Should Know
  • Weekly work schedule is flexible with some evenings and weekends for staff supervision and special events.
  • This is a predominantly in-person position working 4 days per week on the CU Boulder campus with one optional remote day each week.
  • This position is designated as Essential/Critical Services. A designation of Essential/Critical Services means that the employee is required to report to work at times when the campus is closed due to fire, explosion, inclement weather or other emergency situations. This may involve being asked to work alternative or extended hours.
What We Can Offer
  • The salary range for this position is $68,000 to $69,600 annually. Onboarding assistance available within Student Affairs departmental guidelines.
Our outstanding benefits include:
  • Paid days off: 22 vacation days, 15 sick leave days and 11 holidays per year.
  • Access to medical, vision, dental and life insurance.
  • Tuition reimbursement.
  • A 10% employer contribution retirement plan.
  • EcoPass for free RTD rides.
  • Opportunity for career growth within the division of student affairs and the CU Boulder campus!

The University of Colorado offers excellent benefits , including medical, dental, retirement, paid time off, tuition benefit and ECO Pass. The University of Colorado Boulder is one of the largest employers in Boulder County and offers an inspiring higher education environment. Learn more about the University of Colorado Boulder .

Be Statements

Be collaborative. Be inclusive. Be Boulder.

What We Require

Bachelor’s degree in a field of study related to the work assignment. Equivalent combination of education and experience may substitute for the degree on a year-for-year basis.

Three years of relevant experience in any of the following:
  • Supervising student employees, interns or professional staff.
  • Developing safety protocols and risk management for recreation services or similar environment.
  • Planning, budgeting, and supervising a variety of recreation facilities.
Current certification in CPR/AED/First Aid with American Red Cross and ability to become instructor certified within 3 months of employment.

What You Will Need
  • Ability to develop and implement access/management policies and procedures to ensure safety and security.
  • Ability to embrace and apply the team model with student and professional staff to sustain an inclusive and trusting working environment
  • Able to use diplomacy, tact, and professionalism to build and maintain collaborative and professional working relationships.
  • Ability to approach a challenge or issue analytically, make independent decisions, manage multiple tasks simultaneously, and meet goals.
  • Ability to plan, prioritize and perform multiple tasks with little or no supervision.
  • Organized, thorough and detailed with documentation.
  • Strong oral and written communication skills and an ability to communicate effectively in high pressure situations.
What We Would Like You to Have
  • Master’s degree in a relevant field of study.
  • Experience working in a college or university recreation center.
  • Experience in recreation management working as part of a leadership team.
  • Experience developing and supervising risk management policies.
  • Experience developing and managing budgets.
  • Experience working with Fusion, EMS, When to Work, and Connect2 software.
Special Instructions

To apply, please submit the following materials:

  1. A current resume.
  2. A cover letter that specifically tells us how your background and experience align with the requirements, qualifications, and responsibilities of the position.

We may request references at a later time.

Please apply by April 21, 2024 for consideration.

Note: Application materials will not be accepted via email. For consideration, applications must be submitted through CU Boulder Jobs .

Essential Services
This position is designated “essential/critical services.” The incumbent is required to respond to requests for work during campus emergencies (snow, wind, rain, flood and any other natural or man-made event) and report to work for regularly assigned shifts during emergency campus closures.

Posting Contact Information

Posting Contact Name: Boulder Campus Human Resources

Posting Contact Email:

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