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Learning Commons Associate - Supplemental Instruction


Posting Details

Please view posting details below. To apply to this posting, please click the link above.

Position Information

Job Title

Learning Commons Associate - Supplemental Instruction

Posting Number

P003602

Position Type

Temporary

Position Status

Part Time

Grant Funded

No

Grant Funding Source

N/A

Category

Instructional Support

Class Code

55

Starting Pay

$16.55

Department

TR Supplemental Instruction

Job Summary

Reporting to the Learning Commons Managing Associate – Supplemental Instruction, the Learning Commons Associate – Supplemental Instruction will provide front-line customer service to students, employees, and the public at the College. The incumbent is responsible for cross-training in multiple areas and will be able to assist with clerical, customer service, learning lab, library, and other professional duties throughout the Learning Commons.

Primary Duties and Responsibilities

Essential Performance Requirements*
  • Provides guidance to students, faculty, staff, and the community on the relevant resources to meet their needs
  • Oversees the front desk and assists in the daily operations and administrative responsibilities of the Learning Commons, including appointment scheduling, calendar management, and email/phone communication
  • Monitors the Learning Commons to ensure user behavior policies are followed
  • Answers questions about the Learning Commons and its resources and services
  • Inventories, orders, and checks in materials and supplies and ensures that good safety, housekeeping, and security practices are adhered to at all times
The duties and responsibilities below will vary depending on where the incumbent will be located

Library
  • Serves as a resource for identifying sources of requested information for learning, research, and engagement
  • Makes resources and other tools available to students, faculty, and staff, including library materials, multimedia equipment, laptops, and other technology
  • Assists patrons with questions regarding technology, computer hardware and software
  • Answers questions, troubleshoots, and resolves technical issues related to printers, copiers, and scanners
  • Assists patrons in person and via telephone, by answering their questions or referring them to the appropriate person, department or service desk
  • Updates and maintains maker space hardware and software, which may include but is not limited to 3D printers, microscopes, iPads, AV equipment, tracking software, calculators, and graphic design/video editing software
  • Provides check-in and check-out services as well as properly shelving library materials
  • Responsible for Library website content review, creation, and maintenance
Learning Support
  • Provides tutoring assistance to students in order to enhance learning and increase academic success
  • Provides students with appropriate handouts and educational materials as needed
  • Provides academic coaching/mentoring to current students in need of additional academic support and study strategies
  • Prepares and puts in place equipment scheduled for use during laboratory teaching sessions
  • Teaches basic certification, safety, and training courses covering all lab equipment
Service Excellence
  • Participates on behalf of the College in external community organizations and associations as assigned to support the essential performance requirements
  • Attends the workplace regularly, reports to work punctually, and follows a work schedule to keep up with the demands of the worksite
  • Completes all required training and professional development sessions sponsored through the Tarrant County College ( TCC ) Institute
  • Supports the values of the College: diversity, teaching excellence, student success, innovation, and creativity and service to the College
  • Supports the mission, values and 3 goals and 8 principles of the College
Supervision
Works under the general supervision of the Learning Commons Managing Associate – Supplemental Instruction

*Performs other related tasks as required

The duties listed are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position. The job description does not constitute an employment agreement between the employer and employee and is subject to change by the employer as the needs of the employer and requirements of the job change.

Required Minimum Qualifications
  • High school diploma or General Educational Development ( GED )
Preferred Qualifications
  • Any completed college level course work
Knowledge, Skills and Abilities
  • Ability to work effectively in a collaborative environment and setting
  • Ability to think critically to effectively solve and communicate problems in a fast-paced environment where the demands for work are varied, and unpredictable in scope and volume
  • Ability to analyze data and provide sound recommendations based on policy, procedure, practice, and existing regulations
  • Ability to delegate work appropriately to faculty and staff to meet College and campus deliverables
  • Ability to use computer applications and enterprise systems, including proficiency with word processing, spreadsheet, and presentation software
  • Skilled in excellent customer service and interpersonal skills
Physical Demands and Work Environment

Physical Demands
The physical demands described here are representatives of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is frequently required to sit; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; and talk or hear. The employee is occasionally required to stand, walk, and climb or balance. The employee must occasionally lift and/or move up to 20 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

Working Environment
The work environment characteristics described here are representatives of those an employee encounters while performing the essential functions of this job. While performing the duties of this job, the employee occasionally works near moving mechanical parts and is occasionally exposed to risk of electrical shock. The noise level in the work environment is usually quiet.

Accommodations

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties and responsibilities.

Special Instructions Summary

Please include what course(s) you would like to support.

Posted

04/10/2024

Posting Contact Summary

Should you have questions specific to this position please contact the following individual

Contact

Emerald Artist

*

emerald.artist@tccd.edu
Applicant Documents
Required Documents
  1. Resume / Curriculum Vitae
Optional Documents
  1. Cover Letter
  2. Unofficial Transcripts
  3. Certification / License
  4. Military/Foster Care Preference Documentation

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