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Tour Programs Coordinator

University of Wisconsin - Milwaukee
Wisconsin, United States
Salary Not specified
Date posted
Apr 9, 2024

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Tour Programs Coordinator

University of Wisconsin - Milwaukee

Position Number: 02329132

Introduction (Description of School/College/Dept/Program)

Job Summary
This position is responsible for providing positive and exciting direction, development, and oversight of campus visit experiences offered through the University of Wisconsin-Milwaukee Office of Undergraduate Admissions. In support of Departmental, campus and UWM enrollment management goals, the incumbent coordinates the Office of Undergraduate Admissions (OUA) daily tours and group tours as a part of the unit's recruitment efforts. This position oversees 30-40 student Campus Ambassadors, including leadership development of student staff.

The employee works closely with internal and external partners to ensure tour programs are well-defined, promoted and executed, and effectively interface with campus-wide efforts. This individual further supports recruitment and outreach efforts through oversight of the Welcome Center operations.

The position reports to the Assistant Director for Visit Programs and serves as a fully engaged member of the Office of Undergraduate Admissions.

Minimum Qualifications
  1. Bachelor’s Degree or commensurate work experience. While the major field is not critical, majors in social work, student personnel, business, guidance, and counseling related fields would provide a strong background for this position
  2. Prior work experience working with high school and/or college students
  3. Experience planning events and managing complex projects

Preferred Qualifications
  1. Prior experience giving public presentations
  2. Excellent verbal and written communication skills (as evidenced by application materials and interviews, where applicable)
  3. Prior experience supervising staff (student and/or professional)
  4. Experience working with customer relationship management (CRM) tracking systems or other student communication or tracking systems
  5. Bilingual in Spanish

Application Instructions
Interested applicants are required to apply online and provide a cover letter addressing your education/experience as they apply to all minimum and preferred qualifications, a resume, and a document listing the names and contact information for three professional references. UWM will not consider paper, emailed or faxed applications.

In instances where the Search and Screen Committee is unable to ascertain from a candidate’s application materials whether they meet any of the qualifications, they will be evaluated as not meeting such qualifications.

All application materials will be further evaluated as evidence of excellent written communication skills. Candidate(s) selected for hire will be required to submit official college transcripts.

Application Notes
For this position, applicants are required to apply online. UWM will not consider paper, emailed or faxed applications. Additionally, applicants must complete all required fields and attach any required documents. The process is complete when the message “Your application has been submitted” is displayed and you receive a confirmation number.

Legal Notices AA/EO Statement

UWM is an AA/EO employer: All applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity/expression, disability, or protected veteran status.

Reasonable Accommodations

UWM provides reasonable accommodations to qualified individuals with disabilities who are employees or applicants for employment. Employment opportunities will not be denied because of the need to make reasonable accommodations for a qualified individual with a disability. If you need assistance or accommodation in applying because of a disability, please contact or 414-229-4463. This job announcement and other material on this site will be made available in alternate formats upon request to an individual with a disability.

Confidentiality of Applicant Materials

UWM is a State agency and subject to Wisconsin’s Open Records Law. UWM will not, however, reveal the identities of applicants who request confidentiality in writing except as may be required by Wisconsin’s Open Records law. In certain circumstances, the identities of “final candidates” and/or the identity of the appointed applicant must be revealed upon request.

CBC and Reference Check Policy

Employment will require a criminal background check. UWM takes the prevention of sexual misconduct seriously. As such, you and your references will be required to answer questions regarding any past findings of sexual violence and sexual harassment or any pending allegations of sexual violence or sexual harassment.

Annual Security and Fire Safety Report (Clery Act)

For the UWM Annual Security and Fire Safety Reports (i.e., Clery Report), which includes statistics about reported crimes and information about campus security policies, see, or call UWM’s Dean of Students Office, Student Union 345 at (414) 229-4632 for a paper copy.

Employment Authorization

In compliance with federal law, all persons at the time of their start date will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.

To apply, please visit:


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