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Assistant Vice Chancellor/Chief Office of Information Technology Officer

Delgado Community College
70119, New Orleans
Commensurate with experience
Date posted
Apr 9, 2024

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Position Type
Employment Level
Employment Type
Full Time

Job Details

College: DCC

Department: Information Technology

Sub department: IT Adm. Office

Type of Appointment: Full time - Regular

Duties and Responsibilities: 

30% Operates a chief advisor to the Vice Chancellors and Campus Provosts on Information Technology related (IT) matters including administrative computing network infrastructure and services, budgets and funding, new initiatives, and long-range planning. Chairs the Information Systems Council and works with the Academic Computing Committee and other college councils and committees in providing the appropriate technological infrastructure to support the mission of Delgado Community College.

20% Helps determine and shape (in collaborating with all user communities) all IT policies for the college and is the key official for developing and recommending IT policies and procedures. Represents the college on city, region, state, national and private industry committees and councils and works with internal and external constituents on all matters related to  lnformation Technology. Ensure leadership and direction in all IT related matters at the college.

20% Enable sound IT decision making. Provide direction for IT staff in central and location units.

20% Provides a single point of accountability for central IT resources, creating a clear organization, funding and governance structure for Delgado Community College.

10% Assist the Chancellor with others duties and projects as assigned.

Required Education: Bachelor's degree from an accredited college or university in information technology, computer science, systems engineering, or a related field.

Required Experience: 3-5 years of overall IT experience, including three (3) years of senior/management level experience managing IT operations.

Required Licenses or Certifications: N/A

Preferred Education: Master's degree from an accredited college or institution in Information Technology, Computer Science, Systems Engineering or a related field geared towards education.

Preferred Experience: Experience working in a higher education setting in which technology is a key component in the delivery of education and ensuring compliance with accreditation regulations is desired.

Progressive leadership experience managing cross-functional teams in complex organizations with distributed environment. Proven experience in IT infrastructure strategic planning and development, project management and policy development. Knowledge of enterprise-wide systems (e.g., Ellucian/Banner). Proven ability to lead the implementation and expansion of new IT technologies. Proficient use of MS Office suite (Word, Excel, PowerPoint).

Knowledge of a broad range of informational technology areas including academic and administrative computing, ERP software solutions and information security. Knowledge of infrastructure management tools, methods and processes knowledge of project management principles and practices.

Excellent interpersonal, verbal and written communication skills. Strong problem solving and analytical skills. Strong project management skills. Ability to work within a culturally diverse environment. Ability to maintain an environment that fosters excellent customer service. Ability to build a high-performance computing environment.

Demonstrate willingness to lead take charge, and offer opinions and direction. Requires creativity and alternative thinking to develop new ideas for and answers to work related problems. Analyze information and use logic to address work issues. Demonstrate willingness to take on responsibilities and job challenges. Be open to change (positive or negative) and to considerable variety in the workplace. Must be a capable user of technology who understands the role of technology in the institution and who will guide and support its efficient and effective use. Experience in cyber-security by developing security systems, analyzing current systems for vulnerabilities, and handling any and all cyber attacks in an efficient and effective manner.

Benefits: As a member of the Louisiana Community and Technical College System, DCC has an attractive benefits package with a wide variety of benefit options. Benefits offered include retirement, multiple medical insurance options, supplemental insurances (dental, term life, disability, accident, vision, etc.), Tax Saver Flexible Benefits Plan (saves tax dollars on some child care and medical expenses), holidays (14 per year, typically includes longer break at Christmas), generous annual (vacation) and sick leave benefits and Employee Assistance Program. Specific benefits depend on job category, percent effort and length of employment.

Passing pre-employment criminal background screen is required as a condition of employment. DCC is committed to diversity and is an equal opportunity/equal access employer. DCC is a State As a Model Employer (SAME) agency that supports improved employment opportunities for individuals with disabilities.


Delgado Community College is a diverse, dynamic, open-admissions community college providing high-quality education through innovation and excellence in teaching and learning. The College offers a variety of academic and workforce programs through the Associate degree and is committed to nurturing and sustaining an inclusive culture to support student success.

Why choose to work at Delgado?

Our commitment to excellence

Delgado Community College is a diverse, dynamic, comprehensive community college committed to student success through innovative leadership, to excellence in teaching and learning, and to the cultural enrichment of the community it serves. 

Our rich, diverse heritage

Founded in 1921, Delgado is renowned as Louisiana’s oldest and largest community college, serving men and women of all ages who reflect the diversity of the New Orleans metropolitan area. Delgado is a comprehensive, multi-campus community college and a major institution of higher education in the State of Louisiana.  In fact, today Delgado has become Louisiana’s second-largest higher education institution.

An opportunity to make a difference in your community

With seven locations, and more on the way, Delgado has been serving the New Orleans community for nearly 100 years. Delgado’s 35 associate degree programs, 73 certificate, technical competency area and technical diploma programs, and more than 100 non-credit courses meet the needs of every type of student, regardless of entry point or individual goal. Our 30,000+ students that we serve each semester have far-reaching impact in our city, our state, and around the globe.  And as an employee of Delgado, you have the opportunity to shape the future we are creating here every day.

An investment in employee success

Delgado knows that our employees are our greatest asset.  Therefore, we strive to provide an enriched work environment by offering a variety of positions with high meaningfulness, variety, and autonomy to help build employee engagement.  With dedicated staff devoted to providing Training and Professional Development, we are committed to the growth and development of all our employees.  Additionally, when possible, we try to recruit current employees for new position vacancies so as to offer the opportunity for continued job growth and professional development. 

Pride in where you work

Delgado Community College provides a learning centered environment in which to prepare students from diverse backgrounds to attain their educational, career, and personal goals, to think critically, to demonstrate leadership and to be productive and responsible citizens. Fully accredited by the Southern Association of Colleges and Schools (SACS), Delgado provides students with the most comprehensive array of education and training services available in the Greater New Orleans region.

Great benefits

Part of our commitment to the Delgado family means investing in the well being of our employees.  As a state agency, we have the strength of the state to provide our full time employees with a comprehensive benefits package which includes competitive pay; health, dental, vision, and life insurance; tuition reimbursement and/or reduction for employees and their dependents; great options within the state’s retirement systems; on-campus child care; and a variety of discounted products and services.

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