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Assistant Director, Academic Success Center

University of Arkansas at Fort Smith
Fort Smith, Arkansas, United States
Salary Not Specified
Date posted
Apr 9, 2024

Job Details

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Closing Date:

Type of Position:Professional Staff - Academic Affairs

Workstudy Position:


Job Type:Regular

Work Shift:

Sponsorship Available:


Institution Name: University of Arkansas at Fort Smith

University of Arkansas – Fort Smith

The University of Arkansas - Fort Smith is a dynamic, mid-sized public university that’s redefining higher education. We’re on a mission to provide transformative, hands-on learning experiences for students of all backgrounds and aspirations. Our multi-faceted approach to education offers a wealth of opportunities, with over 70 academic programs, including certificates, associate, bachelor’s, and master’s degrees. We’re committed to building a diverse community that mirrors Arkansas’s rich tapestry, reflecting our dedication to serving the state’s varied population while enhancing the quality of our institution.

As an employer, the University of Arkansas offers a vibrant work environment and a workplace culture that promotes a healthy work-life balance. The benefits package includes university contributions to health, dental, life, and disability insurance, tuition waivers for employees and their families, 12 official holidays, immediate leave accrual, and a choice of retirement programs with university contributions ranging from 5 to 10 percent of employee salary.

Fort Smith, Arkansas

Nestled along the Arkansas River, this vibrant city offers a perfect blend of history, culture, and natural beauty. Immerse yourself in the rich heritage of the Old West at the Fort Smith National Historic Site, explore the eclectic local art scene, or take a scenic stroll along the picturesque riverfront trails. With a welcoming community, diverse dining options, and a thriving downtown, Fort Smith is the ideal destination for history enthusiasts and those seeking modern amenities.

Thank you for your interest in joining our university. Below you will find details for the position including any supplementary documentation and/or questions you should review before submitting your application. For general application assistance or if you have questions about a job posting, please contact Human Resources at (479) 788-7080.

If you have a disability and need assistance with the hiring process please contact Human Resources at 479-788-7080. Applicants are required to submit a request for each position to which they have applied.

Department:Academic Success Center

Department's Website:

Summary of Job Duties:The Academic Success Center (ASC) Assistant Director provides specialized academic support and intervention programming for UAFS students. The ASC Assistant Director position will support the Director in the development of effective academic support services for students and the ASC and help ensure the efficient operation of all programming. The ASC Assistant Director will supervise part-time Peer Tutors and Academic Coaches and work with the Director to ensure student success and retention programs are managed efficiently including academic coaching, peer tutoring, coaching case management, classroom presentations, academic testing, and workshop facilitation.


Required Education and/or Work Experience: Master's degree from a regionally accredited institution and three years of related experience in an educational setting.

Preferred Education and/or Work Experience: Master’s degree in Higher Education, Counseling, Assessment, Instructional Design or a related field. Experience with peer mentoring programs, student success coursework, or students with learning disabilities. Direct supervision of undergraduate students.

Essential Job Duties and Responsibilities:
  • Champions and manages ASC Peer Tutor Program which includes hiring, training, and supervising part-time Peer Tutors and providing ongoing program development and engagement
  • Outreach, collaborate, build partnerships, and develop new programs with students, faculty, and staff to support the mission of the ASC and enhance academic coaching, testing, and tutoring services
  • Serve as an Academic Coach for at-risk populations, including non-traditional students, transfer students, and students in the College of Health, Education, and Human Sciences
  • Analyze and evaluate programming to better communicate with stakeholders the impact and value of ASC services and interventions
  • Administer, proctor, score, and transmit results of all tests administered by the Testing Center. Observe college, state/federal, and test agency policies and procedures for security/confidentiality of testing records; includes adherence to FERPA as it relates to the ASC and testing services.
  • Supports broader student success and retention initiatives at UAFS through committee participation, research & analytics, and continued process improvement.
Other Job Duties and Responsibilities:
  • Responsible for maintaining a positive work atmosphere by acting and communicating in a manner to foster teamwork and by providing leadership to subordinates
  • Requires consistent on-time attendance and occasional availability to work evenings and weekends to support university events
  • Contributes to the overall success of the department by performing all other duties as requested or assigned
Knowledge, Skills, and Abilities: To perform the job successfully, the following competencies are required for the essential functions of this position:
  • Knowledge of higher education, student development, retention, and student learning
  • Knowledge of curriculum, study skills, test taking, and life skill presentations
  • Knowledge of test administration best practices
  • Excellent verbal and written communication skills
  • Advanced knowledge of computer applications for program evaluation
  • Ability to present material using verbal, visual, and written methods
  • Excellent organizational, time management, and interpersonal skills
Additional Information:

List of Employees Supervised: The Assistant Director will supervise all part-time peer tutors and academic coaches within the ASC.

Working Relationships: Works with Division of Student Success & Retention staff and has regular interactions with students, faculty, and staff from across the institution.

Special Job Dimensions: Work performed primarily in an office setting. The Assistant Director will be required to work some evenings and weekends. The Assistant Director may also be asked to perform tasks which may require occasional lifting of no more than 50 pounds.

Salary Information:


Required Documents to Apply:

Cover Letter/Letter of Application, List of three Professional References (name, email, business title), Resume, Unofficial/Official Transcript(s)

Optional Documents:

Proof of Veteran Status

Special Instructions to Applicants:

Recruitment Contact Information:

Human Resources 479-788-7080

All application materials must be uploaded to the University of Arkansas System Career Site

Please do not send to listed recruitment contact.

Pre-employment Screening Requirements:

This position may be subject to a pre-employment criminal background check, sex offender registry check, financial history background check, and/or drug screening. A criminal conviction or arrest pending adjudication and/or adverse financial history alone shall not disqualify an applicant in the absence of a relationship to the requirements of the position. Background checks and drug screening information will be used in a confidential, non-discriminatory manner consistent with state and federal law.

The University of Arkansas is an equal opportunity, affirmative action institution. The University does not discriminate in its education programs or activities (including in admission and employment) on the basis of age, race, color, national origin, disability, religion, marital or parental status, protected veteran status, military service, genetic information, or sex (including pregnancy, sexual orientation, and gender identity). Federal law prohibits the University from discriminating on these bases. Questions or concerns about the application of Title IX, which prohibits discrimination on the basis of sex, may be sent to the University's Title IX Coordinator and to the U.S. Department of Education Office for Civil Rights.

Persons must have proof of legal authority to work in the United States on the first day of employment.

All applicant information is subject to public disclosure under the Arkansas Freedom of Information Act.

Constant Physical Activity:N/A

Frequent Physical Activity:N/A

Occasional Physical Activity:N/A

Benefits Eligible:Yes



The University of Arkansas – Fort Smith offers a rich, vibrant learning environment for nearly 6,000 students each semester. UAFS aims to build its reputation as a regional destination for high-quality, affordable education, where diverse groups of aspirational students and faculty thrive and excel.

For more than 90 years, the university has been a mainstay of Fort Smith with a history as unique as each student who ever enrolled.

Through dynamic academic programs, innovative research opportunities, and transformational centers of intellectual and economic development, UAFS will advance its community and become an institution renowned for educating and inspiring the ambitious students who call it home.


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