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Student Success Specialist

Middlesex College
Edison, New Jersey, United States
Salary Not Specified
Date posted
Apr 5, 2024

Job Details

SALARY: $57,115.00 Annually

OPENING DATE: 4/4/2024

CLOSING DATE: 5/3/2024

UNIT: Grants and Special Projects

DEPARTMENT: Student Success

REPORTS TO: Title V Director

The Student Success Specialist implements interventions to support student success as outlined on the Title V: Abriendo Caminos proposal to increase holistic support. The Student Success Specialist will assist to retain students; connect at-risk students to campus resources; and facilitate student success and persistence through advisement. Provides specialized retention outreach and support to students and serves as an Academic First Responder to at-risk students. Delivers holistic student support including academic development plans, resource referrals, and academic and career goal setting.


  1. Creates, implements, and supports retention and persistence initiatives that improve the success of students, with a focus on supporting underserved, low-income, first-generation students.
  2. Facilitates programming to foster development of successful collegiate transitions and the development of beneficial academic skills and behaviors.
  3. Assists students to develop personalized academic plans aligned with their goals, ensuring they make timely progress toward graduation.
  4. Develops action plans for undergraduate students, specifically those placed in SAP or failing to meet Academic Standards of Progress to guide participants toward on-time graduation.
  5. Provides academic support to students, assisting with issues such as adjustment to college and effective time management.
  6. Refers students to other Middlesex College support services that can also help them achieve their academic goals.
  7. Assists students resolve challenges regarding enrollment, retention, and persistence to graduation.
  8. Participates in College level events and programs, including Open House, Group Advisement, Registration events, Orientation, and other advisement-focused programs to support the success of undergraduate students.
  9. Engages in related academic activities including, but not limited to, maintaining records, administering and interpreting student assessment inventories, making referrals, and managing student progress reports.
  10. Maintains student files, records, and data in accordance with federal, state, system, and College operating policies and protocols, and stays current on applicable laws, policies, and procedures (e.g. FERPA, and Title V).
  11. Performs other duties as assigned.

  • Associate Degree
  • Two (2) years of demonstrated experience in academic advisement, registration, admissions, financial aid, student services, enrollment services, or equivalent in higher education and/or the K-12 system
  • Experience working with diverse and at-risk populations, including first-generation college students and English Language Learners (ELL)
  • Ability to work evenings and weekends as needed


  • Bachelor’s Degree
  • Two years of experience providing academic support to students enrolled in college level courses, including students with learning differences, under-represented students, and English Language Learners (ELL) students
  • Two years of experience with students on college probation or Satisfactory Academic Progress (SAP)
  • Experience with technology such as Colleague, Canvas, EAB Navigate and online survey software
  • Bilingual (English/Spanish)

Duration: 10/12/2024 to 10/12/2028

SCHEDULE: Monday - Friday, 8:30 a.m. to 4:30 p.m., with occasional evenings and weekends.

Pension Eligible

Any Middlesex College employee hired after September 1, 2011 will have to meet the New Jersey residency law requirement.

This is a specially funded position, dependent for its existence upon federal, State, or other non-College operating funds, and is not funded pursuant to the regular College budget. Continued employment is always contingent upon satisfactory performance and College needs. Grant funded positions are also contingent upon continued funding. This appointment is for the specified period only. Employment beyond the expiration date of the grant is subject to appropriate provisions of existing collectively bargained agreements in effect at the time for employees covered by those agreements.


Middlesex College

Middlesex College is a place where everyone has equal access to opportunity and a chance to THRIVE… in education, exploration, growth and personal progress.

Our students are recent high school graduates looking to take the first two years toward a bachelor’s degree; others want to start a great career right after graduating from Middlesex College. Some may be adult students who have been out of school for a while, looking to upgrade their skills or start college. They are returning military veterans seeking an education. They are also recent immigrants looking to improve their English skills or participate in workplace training.

Less than an hour from New York City, our home county is strategically located near lucrative career opportunities in technology, healthcare and business, with employers like Johnson & Johnson and the fast-growing autonomous technology industry.

Our students hail from every town in Middlesex County, the most diverse county in the state according to the 2020 U.S. Census, and nearly 40 countries.

Thanks to scholarships and grants, we make it possible for anyone to afford Middlesex College without getting into debt. Students and families who make less than $65,000 are eligible for grants covering the entire cost of tuition.

Our caring faculty nurture students as they prepare to transfer to a four-year college or enter the world of work, providing career guidance and extending help beyond normal office hours.

Middlesex College is an inclusive workplace that welcomes diverse perspectives and lived experiences, and values each person's contributions.

Join our team in serving a diverse population of more than 12,000 students. The campus community, representing a variety of ages, races, ethnicities, interests, and backgrounds, all work together toward the common goal of providing access to a quality, affordable education to a diverse population.

We understand that total rewards play an important role when choosing where to work. Full-time employees enjoy work-life balance, competitive and equitable compensation, and a friendly, inclusive work environment.

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