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Employee Relations and Engagement Manager

University of North Carolina at Asheville
North Carolina, United States
Salary Not specified
Date posted
Apr 5, 2024
Reporting to the Associate Vice Chancellor for Human Resources & CHRO, the Employee Relations and Engagement Manager functions as the primary resource and liaison for employee relations and engagement for the university.The Employee Relations and Engagement Manager will set the direction, vision, and goals for all aspects of employee relations across the university. This role will be responsible as the change agent to facilitate and build campus employee engagement, which includes developing and streamlining employee relations programs, processes, policies, and procedures.The Manager will work within the campus as a business partner representative of the Office of Human Resources, they will collaborate with key stakeholders to evaluate changing business and workforce talent needs while leading and promoting employee engagement initiatives.Essential job responsibilities of the Manager include:
  • Manage the employee relations program for the university for employees at all levels and classifications. The Employee Relations leader offers a full range of consultative services including, but not limited to, the following: supervisory consultations related to performance and professionalism, conduct, disciplinary issues, and separations from the university of any kind (e.g., discontinuations and dismissals); assistance and counseling to faculty and staff involving workplace concerns and disputes; monitoring department climates, and management of employee engagement surveys.
  • Provide guidance on a wide range of employee relations issues; provides advice and guidance on complex and challenging matters.
  • Advise/refer faculty and staff on appropriate grievance procedures, advises supervisors and managers on corrective action procedures, and provides employee relations support to university departments.
  • Facilitate or liaises with investigations into alleged violations of university policies, aid in preparing investigation reports and providing guidance to academic and administrative units on addressing the outcome of such investigations; manages the employee appeals processes.
  • Analyze and evaluate data on retention and related issues, conducts exit interviews, and provides recommendations and support to management.
  • Maintain the highest levels of integrity, confidentiality, and a commitment to creating an environment in which employees can thrive.

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