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Interlibrary Services Assistant (Student)

American University
Washington, District of Columbia, United States
Salary Not Specified
Date posted
Apr 3, 2024

American University is a student-centered research institution located in Washington, DC, with highly-ranked schools and colleges, internationally-renowned faculty, and a reputation for creating meaningful change in the world. Learn more about American University .


Resource Sharing & Discovery Services

Time Type:

Part time

Job Description:

Position Summary:
The Interlibrary Services (ILS) Student Assistant supports the Library’s resource sharing and document
delivery services through Interlibrary Loan (ILL) and AU Chapter Requests. The student assistant
processes requests from users, and tracks resource-sharing usage data, fines, unclaimed loans, and
shipped items. The incumbent may also assist with additional projects for the ILS unit.

The primary responsibilities of this position include:
  • Processing incoming and outgoing ILL loan and article requests, as well as Document Delivery

  • chapter requests

  • Shelving, retrieving, and transporting books and other print materials

  • Packaging and shipping outgoing library materials

  • Processing and checking in incoming materials

  • Digitizing chapter and article resource-sharing requests

  • Fulfilling e-journal lending requests and uploading articles through ILLiad software

  • Uploading requested material to patron accounts

  • Learning and interpreting copyright and license agreements for electronic collections

Educational Requirements:
  • High school diploma or its equivalent.

Minimum Requirements:
  • Excellent customer service, organization, communication, and problem-solving skills.

  • Basic computer skills and the ability to lift up to 20 pounds.

  • Strong attention to detail and the ability to prioritize and multi-task.

  • Ability to work independently under minimal supervision.

  • This position requires a minimum commitment of 20 hours worked per week during Summer 2024.

Work Study:


Other Details
  • This position is available only to enrolled American University students.

  • Please note this job announcement is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

  • American University is an E-Verify employer.

Current American University Employees

American University current employees (including those employed in student positions) must apply through their employee Workday account. If you are a current employee at American University, please log into Workday and select the Find Jobs report which will take you to our internal career listings.

Contact Us

For more information or assistance with the American University careers site, email .

American University is an equal opportunity, affirmative action institution that operates in compliance with applicable laws and regulations. The university does not discriminate on the basis of race, color, national origin, religion, sex (including pregnancy), age, sexual orientation, disability, marital status, personal appearance, gender identity and expression, family responsibilities, political affiliation, source of income, veteran status, an individual’s genetic information or any other bases under federal or local laws (collectively "Protected Bases") in its programs and activities.

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