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Director IT Operations

Community College of Rhode Island
Warwick, Rhode Island, United States
Salary Not Specified
Date posted
Apr 4, 2024

Job Details

About CCRI and the Role

Position Title

Director IT Operations


Information Technology

Position Category

Staff - NonClassified

About CCRI

The Community College of Rhode Island is New England’s largest community college, and a nationally-recognized leader in catalyzing student success and achievement for recent high school graduates and returning adults alike.

We provide affordable, open access to higher education, and we deliver on our mission to offer all students the opportunity to acquire the knowledge and skills necessary for intellectual, professional and personal growth.

Diversity is our strength. We champion equity, and we celebrate, support and thrive on the diverse experiences, backgrounds, and perspectives that are represented across our four campuses.

We strive to hire and retain culturally competent faculty and staff whose demographics are reflective of our diverse student body. To learn more about our employees’ values and what it means to work here, learn about our Guiding Principles here .

Job Summary

Plan, implement, and manage all operations, server support activities, and secure network infrastructure at the College, while fostering collaboration across departments to ensure a cohesive and protected digital environment.

Duties and Responsibilities
  • Manage the implementation, maintenance, and support of the infrastructure operations and support activities for the College.
  • Provide leadership, management, and training of operations personnel.
  • Lead comprehensive data center management, focusing on short and long-term capacity planning, strategic hardware lifecycle management, and ensuring reliable data center operations.
  • Develop strategic partnership with other IT Directors; keep abreast of projects and help to coordinate and prioritize workflow.
  • Working with IT Directors and CIO, develop and manage budget as it relates to the IT operations area and the strategic plan.
  • Plan and execute upgrade strategies for all critical systems and infrastructure, ensuring they remain up-to-date and secure, while adapting to the evolving technological landscape.
  • Manage strategic and tactical planning, development, evaluation, and coordination of the information technology systems.
  • Negotiate and maintain contracts for equipment purchase, equipment repair, and system software purchase and maintenance.
  • Participate in projects to integrate new technologies including installing, configuring, and testing new hardware and software.
  • Respond to technical emergencies outside of normal working hours as needed.
  • Perform other duties as assigned
Minimum Requirements
  • Bachelor’s Degree plus five years of significant experience with Infrastructure Operations Leadership is required; or an Associate’s Degree plus nine years of significant experience with infrastructure operations leadership is required; degree in Computer Science, MIS or a closely related field is preferred, or equivalent combination of post-secondary education, experience, training and licenses.
  • Five years of experience planning and managing systems in a medium to large environment.
  • Demonstrated capacity for self-directed learning.
  • Demonstrated ability to work effectively and collegially with colleagues.
  • Excellent analytical, organizational and communication skills.
  • Ability to work independently on multiple assignments and to work collaboratively within a team.
Competencies and Desired Qualifications

Position Details

Position Information





Pay Grade

BOE 16

Salary Information

Anticipated starting salary based on experience: $160,000


Full-time employees enjoy an array of benefits, including:
  • Comprehensive Health Benefits and Rewards for Wellness Incentives
  • Paid Time Off
  • Parental Leave
  • In-State Tuition Waivers
  • Legal Care Insurance
For a complete listing, visit:

Collective Bargaining Unit

Reports To


Permanent/Limited position


Position End Date

Academic/Calendar Year


Work Schedule Information

35 Hours non-standard

Campus Location

Primarily located at the Warwick Campus

Civil Service List position

Environmental Conditions

This position is not substantially exposed to adverse environmental conditions.

Licenses, Tools and Equipment

Posting Details

Posting Details

Number of Vacancies


Application Open Date


Application Close Date


Posting Number


Quick Link

Special Instructions to Applicants

If attaching a resume complete with education history and/or employment history, please
disregard these sections within the online application.

Finalists may be required to provide official college transcripts.

Disability Accommodations

CCRI is committed to ensuring the full participation of all applicants throughout the recruitment process. All requirements are subject to possible modification to reasonably accommodate individuals with disabilities. If you should require an accommodation during the application process, please notify the Department of Institutional Equity and Human Resources prior to the closing of the posting by calling (401) 825-2311 or emailing

EEO Statement

CCRI prohibits students, employees, contractors, volunteers, and visitors (collectively, “community members”) from engaging in discrimination and harassment based on any individual’s race, color, creed, national or ethnic origin, gender, gender identity or expression, religion, disability, age, sexual orientation, genetic information, marital status, citizenship status, veteran status, and any other legally protected characteristic. This prohibition applies to CCRI’s educational programs and activities—including admissions—as well as all employment actions, including but not limited to recruiting, hiring, promotion, demotion, compensation, and benefits. Inquiries or complaints concerning discrimination shall be referred to CCRI’s Title IX Coordinator at

The Clery Act requires colleges and universities to report campus crime data, support victims of violence, and publicly outline the policies and procedures they have put into place to improve campus safety.

Supplemental Questions

Required fields are indicated with an asterisk (*).

  1. * In order to improve CCRI's advertising strategy, please let us know where you FIRST learned of this job opportunity. Please be specific when using website or publication names (example: LinkedIN, HigherEdjobs, Chronicle, personal referral, etc.).

    (Open Ended Question)

Applicant Documents
Required Documents
  1. Resume
  2. Cover Letter/Letter of Application
Optional Documents



The Community College of Rhode Island is the state’s only public comprehensive associate degree-granting institution. We provide affordable open access to higher education at locations throughout the state. Our primary mission is to offer recent high school graduates and returning adults the opportunity to acquire the knowledge and skills necessary for intellectual, professional and personal growth through an array of academic, career and lifelong learning programs. We meet the wide-ranging educational needs of our diverse student population, building on our rich tradition of excellence in teaching and our dedication to all students with the ability and motivation to succeed. We set high academic standards necessary for transfer and career success, champion diversity, respond to community needs, and contribute to our state’s economic development and the region’s workforce.

CCRI offers the lowest tuition of any college in the state, and we’re dedicated to providing open access to Rhode Islanders who want the knowledge, skills, and training necessary to enter high-quality careers or transfer to four-year institutions.

From its modest beginning with 325 students in 1964, CCRI has grown to include four full-service campuses and two satellite campuses, serving approximately 18,000 students. Campuses are located throughout the state in Lincoln, Providence, Warwick and Newport.

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