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High School Relations Representative

Lindenwood University
St. Charles, Missouri, United States
Salary Not Specified
Date posted
Mar 22, 2024

Job Details

Welcome to Career Opportunities at Lindenwood University. PLEASE READ: For all applications, please include your resume and cover letter. You may skip the “Quick Apply” page by simply clicking “Next” at the bottom of the page. When you arrive at the “Experience” page, you may upload all desired documents using the upload box labeled “Resume/CV.” This is the appropriate box to upload all documents.

Benefits of Being a Lindenwood Employee:
  • Upon hire, employer-paid tuition benefits for bachelor’s (employee, spouse, and dependent) and master’s degree programs (employee and spouse only).
  • Tuition discounts for doctoral programs (employee only).
  • Comprehensive benefits plan: medical, dental, vision, life insurance, disability insurance, and retirement options.
  • Paid holidays: MLK Jr. day, Good Friday, Memorial Day, Juneteenth, Independence Day, Labor Day, Thanksgiving break (Wednesday – Friday), and winter break (Dec. 23 – Jan. 1).
  • Free lunch Fridays: LU employees are eligible for a free meal on Fridays at the Evans Commons Dining Hall or Spellman Dining Hall; Chick-fil-A and Qdoba included.
  • Professional development opportunities through the Lindenwood Learning Academy .

Job Title: High School Relations Representative

Division: Student Experience

Evaluation Group: Staff

FLSA Status: Exempt

Reports To: Director, Graduate and Undergraduate Enrollment

Positions Supervised: N/A

Job Summary

The high school relations representative proactively leads student recruitment initiatives in local high schools to promote college access and contribute to Lindenwood University enrollment goals. While building relationships with school administrators and staff, this position reaches prospective high school students to generate interest in attending college, advises on college readiness, and assists with transition planning. This position requires strong presentation abilities, career counseling skills, and the capacity to influence students’ and families’ perceptions of the value of higher education through recruitment events, campus tours, informational sessions, and ongoing follow up.

Essential Job Functions and Performance Indicators

The intent of this job description is to provide a representation of the types of duties and level of responsibility that will be required of positions given this title. This job description shall not be construed as a declaration of the total of the specific duties and responsibilities of any particular position. Employees may be directed to perform job-related tasks other than those specifically presented in this description.

Job Responsibilities and Execution
  • Promotes college enrollment by building relationships and advising high school students in assigned territories
  • Visits assigned high schools on a regular schedule to meet with students and promote the value of a college education. Discusses degree options, campus life, cost and financial aid, admission requirements, and other enrollment details with students
  • Develops ongoing relationships with high school guidance counselors, teachers, coaches, and administrators. Offers to conduct informational sessions about college readiness, the admissions process, and campus visit opportunities
  • Plans and coordinates on-campus visit events for high school groups including tours, information sessions, faculty meetings, and student shadow days
  • Represents the college at local college fairs and recruitment events
  • Travels extensively to high schools throughout defined recruitment territory
  • Advises students on career exploration, college majors that align with career interests, internship programs, and other career development issues. Remains knowledgeable on labor market trends
Service Excellence
  • Supports the mission of the University and serves as an ambassador of the Q2 culture of service excellence
  • Models, supports, and holds others accountable to the University’s values
  • Participates in professional development activities and serves on committees that support the goals and objectives of the Division of Student Experience
Communication, Teamwork, and Collaboration
  • Promotes and assists with on-campus summer programs for high school students including academic camps and conferences
  • Utilizes CRM system to track high school outreach details including number of visits, students met, follow-up needed, and enrollment conversions
  • Provides feedback to the admissions department on recruitment trends, enrollment challenges, and relationship building opportunities with feeder high schools
  • Collaborates with the enrollment team to support university recruitment efforts including admissions events and activities
Job may require other duties as assigned.

Required Qualifications – An equivalent combination of education, training, and experience will be considered. Additional requirements may be designated by position.
  • Bachelor’s degree
  • Valid driver’s license
  • Experience working with students or working in a customer service environment
Knowledge, Skills, and Abilities – May be representative, but not all inclusive, of the knowledge, skills, and abilities necessary to perform this job competently.
  • Demonstrated ability to work effectively with individuals from diverse communities and cultures
  • Customer service oriented
  • Knowledge of Microsoft Office software and customer relationship management (CRM) programs
  • Knowledge of comprehensive bachelor’s degree programs, financial aid programs, and student life
  • Understands best practices in academic advising and student support to increase retention
  • Strong written, verbal, and interpersonal communication skills
  • Strong professional integrity and ability to maintain strict confidentiality
  • Highly organized and detail oriented
  • Ability to use good judgment and think critically
  • Ability to work on multiple tasks simultaneously
Work Environment – Environmental or atmospheric conditions commonly associated with the performance of this job’s functions. Please click here to view Lindenwood University’s flexible work designation descriptions
  • General office setting
  • Evening and weekend work required during peak enrollment seasons
  • Overnight travel possible
  • Ability to travel to surrounding middle and high schools
  • Non-standard flex
Physical Abilities – The physical demands described below are representative of those that must be met by an employee to successfully perform this job’s essential functions. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
  • Ability to work effectively at a computer for extended time daily
  • Ability to sit for extended periods of time
  • Adequately mobile to greet candidates and families on campus
  • Ability to travel for recruiting purposes
  • Must be able to attend certain meetings and events on campus as required
  • Regular attendance is a necessary and essential function
Equal Opportunity Employer

Lindenwood University is an Equal Opportunity employer. The University complies with appropriate federal, state, and local laws and provides equal employment opportunities and access to educational programs without regard to race, color, religion, gender, age, sexual orientation, gender identity, national origin, veteran status, disability, or any other protected status to all qualified applicants and employees. Lindenwood University is committed to a policy of non-discrimination and dedicated to providing a positive discrimination-free educational work environment.


Lindenwood University

Founded in 1832, Lindenwood is a dynamic four-year institution dedicated to excellence in higher education. Our historic campus is situated in the heart of Saint Charles, Mo., a growing community of more than 65,000 just west of St. Louis.

Lindenwood University is known nationally and internationally for innovation, entrepreneurship, and extraordinary dedication to students. We believe that education is the way to personal freedom and responsibility, which are the keystones of any democracy. We have a heritage that dates back nearly 200 years. In that time, we have learned how to educate in a way that helps each student become an enlightened, principled citizen of a global community.

Lindenwood is an independent institution firmly rooted in Judeo-Christian values. Those values include belief in an ordered, purposeful universe, the dignity of work, the worth and integrity of the individual, the obligations and privileges of citizenship, and the primacy of truth.

Lindenwood is a great place to work, and we would love for you to join us as we strive daily to accomplish our University mission: REAL EXPERIENCE. REAL SUCCESS. Enhancing lives through quality education and professional preparatory experiences.

Lindenwood University is home to over 800 full- and part-time faculty and over 400 staff members that work together to provide more than 100 degree programs to students from every state and over 70 countries through values-centered education that lead to development of the whole person.

Our faculty, staff, and administration are committed to an integrative curriculum that focuses on the talents, interests, and future of our students. 

Lindenwood values its employees and provides MANY employee perks including great tuition benefits!

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