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Financial Aid Counselor

St. Olaf College
Minnesota, United States
Salary Not specified
Date posted
Mar 22, 2024

View more

Position Type
Administrative, Student Affairs, Financial Aid
Employment Level
Employment Type
Full Time

Job Details

Financial Aid Counselor


Position Title: Financial Aid Counselor

Department: Student Financial Services

Reports To: Director of Financial Aid

Classification: Exempt

FTE: 1.0

Salary: $41,000 - $46,000

Essential Job Duties:

1. Financial Aid Processing
  • Maintain knowledge of federal, state, and institutional regulations and how they apply in the context of enrolling at St. Olaf College
  • Analyze financial aid application data from the FAFSA and CSS Profile and affiliated tax documents
  • Create and review financial aid offers from both admitted and current students
  • Modify financial aid packages to students based on changes in family circumstances
  • Communicate changes in eligibility to students and parents

2. Counsel students and families
  • Serve as the primary point of contact for students and families early in the Admissions process.
  • Counsel students and families in person, in writing, and over the phone about the financial aid process, award packages, billing statements, budgeting, and financial impact of changing levels of enrollment
  • Be knowledgeable in services, resources, and policies available across campus to advise and collaborate with student services areas to resolve student issues and identify systemic pressure points
  • Monitor customer service functions of the office to ensure that the high expectations of students, parents, and the College community are met

3. Advocacy, Committees, Collaboration, and general office participation
  • Attend departmental and division meetings; serve on various committees within St. Olaf College; participate in high school financial aid nights and partake in financial aid advocacy or professional development organizations
  • Support, respect, and commit to embracing diverse backgrounds, values, and points of view to build a strong and inclusive community
  • Complete and meet deadlines for required training and performance management cycle
  • Perform other duties as assigned

Work Schedule:

Term: Year-round

Shift: M-F, 8:00 am - 5:00 pm

Required Qualifications:

Education: Associate's Degree or equivalent work experience

Access to necessary financial aid systems is suspended for borrowers in default and thus any employee working in the Financial Aid Office must not be in default on any federal student loans

Minimum level of experience required: 1+ years of experience with project management and/or communication with external audiences

Preferred Qualifications:

Education: Bachelor's Degree

Experience: 3+ years of financial aid experience, experience in a selective liberal arts setting, experience using PowerFAIDS financial aid software and knowledge of the CSS Profile


Employment in this position is conditioned upon successful completion of a background check, which may include criminal background checks, reference checks, verification of work history, verification of any required academic credentials, licenses, and/or certifications, a motor vehicle check, verification of a DOT certification, a credit check, employment eligibility verification, and/or a pre-employment physical. Whether a background check is deemed successfully completed will be at the sole discretion of St. Olaf College. Please note that St. Olaf College reserves the right, at its sole discretion, to conduct periodic background checks.


This job description is for general information purposes. It is not intended to list all duties and responsibilities of the position. This job description is subject to change at any time, with or without prior notice, by St. Olaf College.

About Us

Who We Are:

Founded in 1874, St. Olaf College is a residential, coeducational liberal arts college with approximately 3,000 students and 800 faculty and staff. The college is located on a picturesque 300-acre campus in Northfield, Minnesota, a vibrant, historic river town of 20,000 located 45 minutes south of culturally rich and diverse Minneapolis and St. Paul.

The college offers an academically rigorous, nationally ranked liberal arts education that fosters the development of the whole person in mind, body, and spirit and emphasizes learning in an inclusive and globally engaged community. We encourage applications from candidates committed to multicultural understanding and the enrichment of our diverse community.

The college offers a comprehensive benefits package, including a 9% retirement match, monthly contributions to a retirement healthcare account, contributions to eligible employees' health savings accounts, a significant tuition discount (up to an 80% reduction) at ACM and ELCA colleges and universities for employees' children, and generous paid time off. For a full review of the college's benefits, please see the summary of our benefits here:

To provide a safe and secure educational environment, St. Olaf College verifies the accuracy of all credentials presented by applicants and conducts a criminal background check on every new hire.

A summary of the Flexible Work Policy for staff:

A link to our DEI page:

A virtual campus tour:

An overview of Northfield:

An overview of the Twin Cities:

The college strongly recommends that incoming students and new employees complete the primary COVID vaccine series before beginning their studies or work on campus, and that all members of our campus community remain up to date with COVID vaccines, per CDC guidance.

St. Olaf College is an equal employment opportunity employer. The College is committed to providing an inclusive and welcoming environment for all members of our community. With regard to its hiring and employment practices, the College prohibits all forms of discrimination and harassment based upon an individual’s legally protected status including race, color, creed, national origin, gender, gender identity, gender expression, sexual orientation, age, religion, disability, marital status, veteran status, or status with regard to public assistance.

For Staff Application Assistance:

For Faculty Application Assistance:

Title IX Contact Information:
Pamela McDowell, Title IX and Section 504 Coordinator
1520 St. Olaf Avenue, Tomson Hall 180
Northfield, MN 55057

To apply, visit



St. Olaf College

One of the nation’s leading liberal arts colleges, St. Olaf serves 3,000 students, ranks #1 among U.S. colleges for the number of students studying abroad, and celebrates carbon-free electrical power.  Its mission is to challenge students to excel in the liberal arts, examine faith and values, and explore meaningful vocation in an inclusive, globally engaged community nourished by Lutheran tradition.  The college is located on a picturesque 300-acre campus in Northfield, Minnesota, a vibrant, restored, historic river town of 20,000 located 45 minutes south of the Twin Cities.

A St. Olaf education embraces the entire undergraduate experience. Students learn not only in the classroom, but also in residence halls, rehearsal rooms, practice fields, worship services, student employment, and community organizations. These diverse learning opportunities work together to help students achieve a comprehensive set of college-wide learning goals.

At St. Olaf College we are dedicated to creating an inclusive and globally engaged community. We believe in fostering different identities, beliefs, and traditions because our differences make us stronger. St. Olaf strives to promote cultural diversity and multicultural understanding and create a campus where individuals of all backgrounds feel accepted and supported. We encourage applications from candidates committed to the enrichment of our diverse community.

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