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OFFICE SUPPORT ASSISTANT IV

Employer
University of Missouri - Columbia
Location
Columbia, Missouri, United States
Salary
Salary Not Specified
Date posted
Feb 23, 2024

Job Details



Hiring Department

Psychological Sciences

Job Description

The Department of Psychological Sciences and the Psychological Services Clinic at the University of Missouri, seeks a part-time, enthusiastic, detail-oriented Office Support Assistant II to provide essential general office support to a community mental health and training clinic. The ideal candidate would possess, excellent guest relations for effectively meeting, greeting, and communicating with patients, providers, external and internal customers as well as peers. This position requires strong interpersonal skills and a helpful, positive outlook on assisting faculty, staff, students and outside constituents. Position reports to the Business Operations Associate within the Clinic.

More specific duties include:

- H andling incoming and outgoing phone calls, arriving patients, updating demographics, loading insurance, accepting payments, keying data entry, and forwarding messages to the appropriate provider. Effectively utilize all appropriate applications of the electronic medical system for maintenance of patient schedules.

- Verifying and entering correct financial information related to fee assistance.

- Greeting/providing information and assistance to office visitors or telephone calls in order to provide services/support to visitors using own knowledge of office policies/procedures.

- Creates a positive and welcoming front office environment by greeting visitors, giving directions, answering questions via telephone, email or face-to-face

- Provides general faculty and student support including photocopying, receiving and delivery of packages, parking passes, assisting with scheduling changes,

- Assists with providing training and coordination for student workers.

- Prepares, processes and maintains appropriate records, files, reports and information.

- Completes other projects and duties as assigned.

Shift

Part-time position, 20 hours per week, shift times to be discussed

Minimum Qualifications

High school diploma or equivalent and at least 5 years of experience from which comparable knowledge and skills can be acquired is necessary.

Preferred Qualifications

Prior experience in a health care setting, hospital admissions, registration, medical office, and use of medical terminology strongly preferred.

Proficient in Microsoft Office is preferred.

Anticipated Hiring Range

Salary Range:$14.09 - $19.34

Grade: GGS 006

University Title: Office Support Assistant IV

Internal applicants can determine their university title by accessing the Talent Profile tile in myHR.

Benefit Eligibility

This position is not eligible for University benefits. Individuals in non benefit eligible positions may choose to participate in the Tax Deferred Annuity Plan (403b). For information about this plan, please visit the Faculty & Staff Benefits website at https://www.umsystem.edu/totalrewards/benefits .

Values Commitment

We value the uniqueness of every individual and strive to ensure each person’s success. Contributions from individuals with diverse backgrounds, experiences and perspectives promote intellectual pluralism and enable us to achieve the excellence that we seek in learning, research and engagement. This commitment makes our university a better place to work, learn and innovate.

In your application materials, please discuss your experiences and expertise that support these values and enrich our missions of teaching, research and engagement.

Equal Employment Opportunity

The University of Missouri System is an Equal Opportunity Employer. Equal Opportunity is and shall be provided for all employees and applicants for employment on the basis of their demonstrated ability and competence without unlawful discrimination on the basis of their race, color, national origin, ancestry, religion, sex, pregnancy, sexual orientation, gender identity, gender expression, age, disability, or protected veteran status, or any other status protected by applicable state or federal law. This policy applies to all employment decisions including, but not limited to, recruiting, hiring, training, promotions, pay practices, benefits, disciplinary actions and terminations. For more information, visit https://www.umsystem.edu/ums/hr/eeo or call the Director of Employee and Labor Relations at 573-882-7976.

To request ADA accommodations, please call the Director of Accessibility and ADA at 573-884-7278.

50662

Company

Mizzou

The University of Missouri was founded in 1839 in Columbia, Mo., as the first public university west of the Mississippi River and the first state university in Thomas Jefferson's Louisiana Purchase territory. MU provides all the benefits of two universities in one — it's a major land-grant institution and Missouri's largest public research university.

Considered one of the nation's top-tier institutions, Mizzou has a reputation of excellence in teaching and research, and is the flagship campus of the four-campus University of Missouri System. It is one of only 34 public universities, and the only public institution in Missouri, to be selected for membership in the Association of American Universities. MU offers more than 280 degree programs — including more than 75 online degree options — and is designated as comprehensive doctoral with medical/veterinary by the Carnegie Foundation for the Advancement of Teaching.

Mizzou is recognized nationally and receives top rankings for its programs in many areas, including journalismdispute resolutionfamily and community medicinecampus writing program and Freshman Interest Groups. As one of only six public universities in the country with medicineveterinary medicine and law all on one campus, MU provides Missouri with an educated work force of doctors, veterinarians and lawyers.

At Mizzou, we know how to make an impact—and our work reaches far beyond our campus. When you become part of our community, you’ll be part of our collective effort to teach, to learn and to drive change that results in better lives and brighter futures for the world.

Mizzou Tigers are lifelong learners, and that includes our faculty and staff members. All employees have the opportunity to pursue personal and professional growth and acquire new skills for their own benefit and the benefit of the university.

Our university seeks to support the whole employee, and that includes a competitive compensation and benefits package, support that will help you find work/life balance, a focus on career planning and plenty of opportunities to find and be recognized for your success.

We support an engaged and energized university community through competitive medical, dental and vision insurance as well as diverse programs to support whole-person wellness.

Mizzou empowers employees to make a lasting financial plan with retirement plan options, some of which are accessible to all faculty and staff, no matter their eligibility for other benefits.

Mizzou is a world-renowned educational and research institution, and our first-rate faculty, staff and students are part of something big. If you’re looking for a vibrant community that offers endless opportunities to grow and make a difference throughout our state, the nation and the world, our university may be the place for you. 

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