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Senior Manager for Multicultural Recruitment


Minimum $73,000 ANNUAL (12 months)
Depending on Qualifications
This position offers a comprehensive benefits package, including generous paid time off, competitively priced health/dental/vision/life insurance, tax-advantaged savings accounts, and participation in the nationally recognized Wisconsin Retirement System (WRS) pension fund. For a summary of benefits, please see .

Job Summary:

Come join our team in the Office of Admissions and Recruitment (OAR) within the Division of Enrollment Management at UW-Madison! We are admissions professionals dedicated to recruiting, admitting, and enrolling the next generation of UW-Madison undergraduates.

UW-Madison is strongly committed to creating a welcoming and inclusive community for people from every background. To support this commitment, OAR seeks a Senior Manager for Multicultural Recruitment to coordinate and support institutional efforts to grow undergraduate applications from students with historically underrepresented backgrounds, including students of color, low-income, first-generation, and students from rural backgrounds in Wisconsin and across the country. The manager works to increase the visibility of UW-Madison in multicultural communities through the development and implementation of programs and supervising two to three Recruitment Coordinators.

To learn more about working in OAR, please visit OAR's 'Join Our Team' website.

Responsibilities: Manages a program and/or programmatic activities. Initiates, develops, and implements operational services that support a defined project, program, work unit, or function to advance program goals and objectives. May supervise staff and/or approve unit expenditures.
  • 35% Plans, implements, executes, and evaluates existing strategies and objectives for a program and makes recommendations to unit leadership for program or function enhancement
  • 20% Identifies workflow needs, contributes to the development of strategic and operational solutions, allocates resources, and implements new or revised unit operational policies and procedures
  • 10% May exercise supervisory authority, including hiring, transferring, suspending, promoting, managing conduct and performance, discharging, assigning, rewarding, disciplining, and/or approving hours worked of at least 2.0 FTE or equivalent employees
  • 10% Schedules logistics and secures resources for program activities across multiple work units to ensure optimum efficiency and compliance with appropriate policies, procedures, and specifications
  • 5% Leads the development and preparation of periodic reports and financial statements, and records progress, status, or other special reports for leadership or external agencies
  • 15% Reviews, evaluates, and makes admission decisions on student applications according to
    established policies and procedures
  • 5% DEM is committed to the highest standard of service. This position will be a role model by practicing exemplary and respectful behaviors in all interactions. Participation in community and culture building activities are mandatory
  • Manage the strategic implementation of robust multicultural outreach, recruitment, and yield efforts by operationalizing, monitoring, and supporting recruitment activities of multicultural recruitment team members
  • Facilitate team member development through setting clear job expectations, supporting their growth in application review, recruitment, and yield work, encouraging ongoing professional development, and completing mid-point and annual reviews
  • Support work across the office to help all OAR team members adopt and implement multicultural recruitment strategies and vision set by the Senior Associate Director of Recruitment, Outreach, and Communications
  • Help develop OAR outreach and recruitment initiatives through collaboration within OAR and with campus departments/organizations invested in the recruitment, retention, and student experience of multicultural student populations
  • Develop strategies that enhance our community relations and support college access organizations in partnership with campus departments and/or external community-based organizations
  • Regularly assess outcomes and provide recommendations for improvement
  • Advise, counsel prospective applicants and their families, and support deposited student needs and questions about UW-Madison's academic and extracurricular options, admission requirements, and student life virtually and in person
  • Travel for recruitment and yield events, primarily within Wisconsin, Minnesota, Illinois, representing UW-Madison and its undergraduate programs to members of the public and educational stakeholders
  • Support travel needs for national recruitment, as needed
  • Work closely with designated OAR leads to achieve proper unit alignment around the development of strategic engagement initiatives to achieve admissions and enrollment goals
  • Serve as a member of the unit leadership team to inform the direction of the Office of Admissions and Recruitment
  • Participate in annual conferences, workshops, and webinars to develop professionally in admissions and recruitment to better serve the diverse student populations
Institutional Statement on Diversity:

Diversity is a source of strength, creativity, and innovation for UW-Madison. We value the contributions of each person and respect the profound ways their identity, culture, background, experience, status, abilities, and opinion enrich the university community. We commit ourselves to the pursuit of excellence in teaching, research, outreach, and diversity as inextricably linked goals.

The University of Wisconsin-Madison fulfills its public mission by creating a welcoming and inclusive community for people from every background - people who as students, faculty, and staff serve Wisconsin and the world.

For more information on diversity and inclusion on campus, please visit: Diversity and Inclusion


Bachelor's Degree


-Demonstrated knowledge of college admissions, including holistic application review, territory management, and/or financial aid processes
-Demonstrated cultural competence through active listening, seeking understanding of diverse perspectives, and/or respecting lived cultural experiences
-Evening and weekend in-person and virtual work as well as limited travel required during peak times

Highly qualified candidates may possess the following:
-Knowledge of trends in higher education, pre-college programs, or college access organizations
-Strategic ability and decision-making skills, including the ability to support the development and implementation of a roadmap for planning and carrying out a vision, teamwork and communication across functional areas, providing feedback, conflict resolution, and/or the ability to influence
-Experience attracting, recruiting, and enrolling undergraduate students/families from backgrounds underrepresented in higher education, preferably in a selective, high-volume admissions office at a four-year institution
-Excellent interpersonal, teamwork, collaboration, and public speaking skills
-Ability to encourage creativity and innovation, cultivate trust, and instill strong team dynamics within a team, including active listening, communicating shared values, goals and objectives, empowering team members in decision-making, taking an individualized approach to develop and motivate a team, and/or advocacy
-Ability to adapt to changing circumstances and adopt new solutions through leveraging existing knowledge, technology, and data tools, including seeking input from team members, partners, and networks, incorporating new experiences to inform perspectives, proficiency in or ability to learn various software solutions and/or data-informed approaches


Drivers License - Valid and Meets UW Risk Management Standards
This position may involve travel. Incumbents must be able to meet the required criteria to become a UW Authorized Driver which allows employees to drive for business purposes. Required criteria can be seen here:

Work Type:

Full Time: 100%

This position is a Madison-based position with most activities performed in-person, onsite, at a designated campus work location (40%-60% in person). Some work may be performed remotely, at an offsite, non-campus work location.

Appointment Type, Duration:


Additional Information:

The Division of Enrollment Management (DEM) believes in our ability to contribute towards an ecosystem of innovation. Through this relentless desire for bold ideas, DEM leads a comprehensive strategic enrollment approach to attract, enroll, support, and graduate the most talented students. We foster equitable and seamless experiences, value research in practice, engage in responsible stewardship, provide inclusive support, collaborate, and increase access to higher education to accomplish our goals. With students firmly at the center of our actions, decisions, processes, and services, our work helps to deliver the impact of UW-Madison as a world-class institution that enriches communities across the globe.

The Division is comprised of a dedicated team of over 400 employees and includes the Office of Admissions and Recruitment, the Office of Student Financial Aid, the Student Success Through Applied Research (SSTAR) Lab, and the Office of the Registrar. DEM invests in the professional growth of their team members and is committed to the highest standard of service for students, colleagues, visitors and other stakeholders. Team members will serve as role models by practicing exemplary, respectful and inclusive behaviors in all of our interactions.

How to Apply:

To apply for this position, click on the "" button to start the application process. Applicants will be asked to upload a resume and cover letter outlining knowledge, skills, abilities and experience in or transferable to the listed required and/or preferred qualifications. If selected for a finalist interview, applicants are required to supply 3 references, including a current or most recent supervisor. No references will be contacted without advance notice. PDF documents preferred but not required. Anticipated start date is June 2024.

For fullest consideration, applications should be received by Monday, April 1, 2024.

A criminal background check and sexual harassment/sexual violence questions will be conducted on all finalists.

Please note that successful applicants are responsible for ensuring their eligibility to work in the United States (i.e. a citizen or national of the United States, a lawful permanent resident, a foreign national authorized to work in the United States without need of employer sponsorship) on or before the effective date of appointment and must be able to sustain eligibility, without sponsorship, throughout the duration of their employment.


Heidi Updegrove
Relay Access (WTRS): 7-1-1. See RELAY_SERVICE for further information.

Official Title:

Administrative Manager(AD005)



Employment Class:

Academic Staff-Renewable

Job Number:


The University of Wisconsin-Madison is an Equal Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to, including but not limited to, race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, disability, or status as a protected veteran and other bases as defined by federal regulations and UW System policies. We promote excellence through diversity and encourage all qualified individuals to apply.

If you need to request an accommodation because of a disability, you can find information about how to make a request at the following website:

Employment will require a criminal background check. It will also require you and your references to answer questions regarding sexual violence and sexual harassment.

The University of Wisconsin System will not reveal the identities of applicants who request confidentiality in writing, except that the identity of the successful candidate will be released. See Wis. Stat. sec. 19.36(7).

The Annual Security and Fire Safety Report contains current campus safety and disciplinary policies, crime statistics for the previous 3 calendar years, and on-campus student housing fire safety policies and fire statistics for the previous 3 calendar years. UW-Madison will provide a paper copy upon request; please contact the University of Wisconsin Police Department .

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