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Administrative Support Assistant II

California State University, Los Angeles
California, United States
Salary Not specified
Date posted
Mar 13, 2024

Job Details

Administrative Support Assistant II

Job No: 536475
Work Type: Staff
Location: Los Angeles
Categories: Unit 7 - CSUEU - Clerical and Administrative Support Services, Administrative, Probationary, Full Time

As part of our equity and diversity commitment and continuing effort to offer career ladder opportunities to our employees, the following position is being offered as a promotional recruitment effort. Only current state staff on-campus may apply.

Job No: 536475; 3/12/2024

Administrative Support Assistant II
Child and Family Studies

Salary Range: $3,505 - $5,159/Monthly (Budgeted Hiring Salary Range: $3,505 - $3,704/Monthly)

Work Schedule: Full-Time, Monday - Friday, 8:00 a.m. to 5:00 p.m.; non-exempt classification.

Essential Functions: Under the general supervision of the Department Chair and Administrative Support Coordinator II, the incumbent's primary responsibility is to serve as main receptionist for the Department of Child and Family Studies, and provide clerical support activities associated with the Department. The incumbent will be involved in a full range of moderate to complex clerical and secretarial work assignments; duties will include answering the phone, providing students with general information about registration, courses, programs, majors and degree requirement questions, and providing strong customer service at the service counter in the Department. The incumbent will handle correspondence, make copies, collect class syllabi, update department SharePoint archive, help maintain bulletin boards and website, create faculty directory cards, type letters, memoranda and execute special projects. for the department; incumbent will also distribute information to faculty and staff; provides clerical services in support of the day-to-day management functions such as processing faculty travel, documents, special lectures, guest parking, purchase requisitions, key requests, semester textbook requests and student requisitions. The incumbent will assist with updating and maintain the Department's webpage and weekly.

Required Qualifications & Experience: Equivalent to two years of general office experience. Bachelors degree from an accredited four-year college or university may be substituted for one year of work experience. The incumbent must have thorough knowledge of University policies and procedures. The incumbent must have good written and oral communication skills; and good organizational skills and excellent interpersonal and customer service skills. The incumbent must have the ability to understand standard office procedures; operate standard office equipment; learn office technology systems and software packages (e.g., Microsoft Word, Excel, Outlook and Internet Explorer); and to multitask and work well under pressure. The incumbent must be detail oriented and understand the importance of timely follow through and completion of tasks. The incumbent must have a demonstrated interest and/or ability to work in a multicultural/multiethnic environment. A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with the California State University. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current California State University employees who may apply for the position.

California State University, Los Angeles, as part of the CSU system, is a State of California Employer. As such, the University requires all employees upon date of hire to reside in the State of California.

As of January 1, 2022 the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California.

Desired Qualifications: A solid general understanding of the University organization. Experience working in higher education and working with college-aged students, and the ability to work independently and in a high volume work environment with heavy public contact. Be a quick learner, exercise discretion, maintain strict confidentiality, multitasking while maintaining a high level of performance, and consistently demonstrate a positive attitude, professionalism, and teamwork.

Closing Date: Review of applications will begin on March 26, 2024 and will continue until the position is filled; however, the position may close when an adequate number of qualified applications are received. A COMPLETED ON-LINE CAL STATE LA EMPLOYMENT APPLICATION IS REQUIRED. RESUMES WILL NOT BE ACCEPTED IN LIEU OF A COMPLETED APPLICATION.

The person holding this position is considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 revised July 21, 2017, as a condition of employment.

In addition to meeting fully its obligations under federal and state law, California State University, Los Angeles is committed to creating a community in which a diverse population can live and work in an atmosphere of tolerance, civility and respect for the rights and sensibilities of each individual. To that end, all qualified individuals will receive equal consideration without regard to economic status, race, ethnicity, color, religion, disability, national origin or cultural background, political views, sex or sexual orientation, gender, or other personal characteristics or beliefs.

Candidates must demonstrate ability and/or interest in working in a multicultural/multiethnic environment. Certain positions require fingerprinting. The University actively encourages qualified minorities, women and persons with a disability to apply. Upon request, reasonable accommodation will be provided to individuals with protected disabilities to (a) complete the employment process and (b) perform essential job functions when this does not cause an undue hardship. We are an Equal Opportunity/Title IX Employer.

To obtain employment information for the impaired call:
TDD Line (323) 343-3670
24-hour Dial-A-Job Line (323) 343-3678

Advertised: Mar 12, 2024 (9:00 AM)
Application closes: Open until filled

To apply, visit


CSU LA [square]

Cal State LA is the premier comprehensive public university in the heart of Los Angeles and is dedicated to engagement, service, and the public good. We are ranked number one in the United States for the upward mobility of our students.

The University is a federally designated Hispanic-Serving Institution, Minority-Serving Institution, and Asian American and Native American Pacific Islander-Serving Institution.

Cal State LA transforms lives and fosters thriving communities across greater Los Angeles. We cultivate and amplify our students' unique talents, diverse life experiences, and intellect through engaged teaching, learning, scholarship, research, and public service that support their overall success, well-being, and the greater good.

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