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Executive Director, Financial Aid Student Services

Lone Star College
The Woodlands, Texas, United States
Salary Not Specified
Date posted
Mar 4, 2024

Commitment to Mission

This job carries with it the obligation to uphold the Mission of Lone Star College (LSC) in carrying out the duties of the position. A commitment to positive interpersonal behaviors, professional communication, integrity, leadership, stewardship, respect and accountability to LSC students and employees is essential.

Cultural Beliefs
  • One LSC
  • Student Focused
  • Own It
  • Advance Equity
  • Cultivate Community
  • Choose Learning
The Chronicle of Higher Education's "Great Colleges to Work For® " is designed to recognize colleges that have been successful in creating great workplaces and to further research and understanding of the factors, dynamics and influences that have the most impact on organizational culture at higher education institutions.

Lone Star College has been recognized in multiple categories.

Campus Marketing Statement

Lone Star College-System Office, University Park

Lone Star College offers high-quality, low-cost academic transfer and career training education to 80,000+ students each semester. LSC has been named a 2023 Great Colleges to Work For® institution by the Chronicle of Higher Education.

LSC consists of eight colleges, seven centers, eight Workforce Centers of Excellence and Lone Star Corporate College.

Lone Star College-System Office employees are based at one of two System Office locations; The Woodlands and University Park. Both are the site for multiple administrative departments and system-wide training programs.

Location address is 20515 SH 249 (SH 249 and Louetta Road) Houston, Texas 77070-2607.

Job Description


The Executive Director, Financial Aid (FA) Student Services is responsible for the direct oversight and supervision of LSC Financial Aid Campus Support Managers, the Contact Center Manager and the Communications Manager. The person in this position provides leadership and guidance to ensure a collaborative, compliant and consistent approach to implementing Financial Aid policies and procedures. The Executive Director, Financial Aid Student Services must remain current on federal, state and institutional regulations relating to student financial aid.


  1. Oversee Campus Financial Aid Offices and the Contact Center
  2. Ensure the efficient operation of all oversight areas
  3. Regularly assess and analyze student needs, interests and events for developing programs, policies, goals and objectives
  4. Make periodic visits to each campus to assess the success of Financial Aid operations
  5. Serve as liaison between the Financial Aid System Office and Financial Aid Campus Offices
  6. Work with campus managers of financial aid to provide guidance in accordance with federal regulations
  7. Remain current on all federal, state and institutional regulations
  8. Partner with other Executive Financial Aid Directors to establish policies that are related to Financial Aid
  9. Responsible for other reasonable, related duties as assigned

  • Demonstrated knowledge of federal and state financial aid programs including trends in the field of financial aid
  • Excellent organizational, written and verbal skills
  • Advanced skills in the use of technological tools and systems used to support and deliver financial aid
  • Ability to think strategically and initiate solutions where necessary
  • Excellent time management and prioritization skills
  • Working knowledge of the regulatory environment affecting student financial aid preferred

The work is sedentary. Typically, the employee sits comfortably to do the work. However, there may be some walking; standing; bending; carrying of light items, such as papers, books, or small parts; or driving an automobile. No special physical demands are required to perform the work.

  • Equipment used includes, PC workstation running on a LAN in a Microsoft Windows environment, calculator, phone and other general office equipment
  • Interface with internal and external contacts as needed to carry out the functions of the position
  • Work is performed in a climate-controlled office with minimal exposure to safety hazards
  • Bachelor's degree and at least 7 years of related work experience, or an equivalent combination of education and experience
  • Experience must include at least 5 years in a manager- or director-level position
  • Must be in, and maintain, good standing with the Department of Education for continued employment
  • Must successfully complete all National Association of Student Financial Aid Administrators (NAFSAA) Professional Credentials within one year of hire according to the schedule provided by supervisor
  • Master's degree and 4 years of progressively responsible experience in Higher Education, specifically in a financial aid office
  • National Association of Student Financial Aid Administrators (NAFSAA) Credentialed Professional or Certified Financial Aid Administrator (CFAA) certification

Hiring salary range is $89,399 - $102,809

Lone Star College provides a hiring salary range for all posted full-time non-faculty positions. Where your salary offer would fall in that range is determined by your related experience and education. Should you receive an offer of employment from Lone Star College, the resume submitted in the application process will be utilized to calculate your salary offer. The information outlined below will provide the Office of Human Resources everything needed to determine an accurate starting salary.

Your resume should provide a complete picture of your work experience. The resume should include the following information for each position listed:

  1. Length of time (specific months and years) of employment
  2. If the position was full time or part time
  3. If the position was paid or unpaid
  4. Level of degree completed including date earned.
  5. Unofficial transcript for highest earned degree

Additionally, any certifications listed as required or preferred in the Lone Star College job description should be included in the resume submitted.

Benefits Marketing Statement

By joining our top-notch institution, you will enjoy being a part of an organization that offers a supportive, collegial work environment and excellent work/life balance. This includes a full comprehensive and competitive benefits package, a generous number of paid holidays and vacation days, wellness programs, tuition waiver, professional development opportunities and more.

Special Instructions

Go to the Job Search page, click on ‘My Activities’ at the top of the page. Under My Cover Letters and Attachments you will click on ‘Add Attachment.’ Please be sure to put the Job ID# in the title once you name your file for cover letters only, unless you attached your cover letter with your resume.

If you are applying for an Instructional position (i.e. Faculty, Adjunct Faculty, Instructor), please ensure you include the following to be considered: Resume/CV, Cover Letter, Teaching Philosophy, and unofficial transcripts.

You must limit your file name for any attachment to 40 characters or less.

How to Apply


We will not accept application material received via fax, email, mail, or hand delivered.

Postings for part-time and adjunct positions are active for the academic year. By selecting the option to receive notifications on your profile, you will begin receiving electronic communication regarding new opportunities with Lone Star College (LSC).

If selected for an interview, a recruiter will contact you by phone, or email to schedule an interview.

Lone Star College participates in the E-Verify program, under which Lone Star College provides the federal government with information from each new employee's Form I-9 to confirm that the employee is authorized to work in the United States.

More information on the E-Verify program is available at .

Lone Star College is an EEO Employer. All positions are subject to a criminal background check.

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