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Graduate Contract Administrators

Massachusetts Institute of Technology
Cambridge, Massachusetts (US)
Salary commensurate with experience
Date posted
Feb 28, 2024

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Massachusetts Institute of Technology (MIT)

Graduate Contract Administrators


The Office of the Provost at MIT has openings for graduate contract administrators in its five schools, college, and Office of the Vice President for Research.  Will provide leadership, guidance, and coordination related to the implementation of the new MITGSU-UE collective bargaining agreement (CBA) and the business process changes it brings to the graduate community; and partner with staff in MIT’s central offices to provide advice and case management support to faculty, deans, department heads, finance and administration directors, and graduate officers and administrators.


Responsibilities will include serving as a CBA and graduate student appointments specialist; convening staff and faculty to ensure that processes and practices are consistent and CBA-compliant; explaining procedures, timelines, and decisions; responding to step 2 grievances, analyzing documentation, and ensuring understanding of issues; staying informed about Institute policies, procedures, and CBA; collaborating on creating and disseminating training materials/guidelines/template communications; conducting workshops/training sessions; maintaining records; representing assigned school/college during collective bargaining and related activities; communicating with management to address concerns, negotiate solutions, and ensure CBA compliance; and other duties as assigned.  


Required Qualifications

  • Bachelor’s degree Five years of human resources or academic administration experience, preferably involving graduate students and faculty
  • Ability to understand and apply complex policies, triage concerns, advise stakeholders, informally resolve conflict, and escalate matters when appropriate
  • Appreciation for the organizational environment in higher education and large research universities in order to understand client priorities/issues/motivations/constraints
  • Excellent analytical, problem-solving, project planning and implementation, client service, relationship-building, presentation, and written and oral communication skills
  • Knowledge of conflict resolution techniques
  • Excellent judgment with confidential/sensitive information
  • Ability to work strategically, synthesize and generalize based on information obtained, deal with ambiguity and conflict, and influence people at all levels  


Preferred Qualifications: 

  • Experience supervising unionized employees or advising supervisors in a unionized environment  


Interested candidates may apply online at  Please reference job number 23636.


Employment is contingent upon the completion of a satisfactory background check.


MIT is an equal employment opportunity employer. We value diversity and strongly encourage applications from individuals from all identities and backgrounds. All qualified applicants will receive equitable consideration for employment based on their experience and qualifications, and will not be discriminated against on the basis of race, color, sex, sexual orientation, gender identity, pregnancy, religion, disability, age, genetic information, veteran status, or national or ethnic origin.  See MIT’s full policy on nondiscrimination at


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