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ADMINISTRATIVE OPERATIONS COORDINATOR - STUDENT EQUITY, INCLUSION AND BELONGING UNIT

Job Details



Job Summary:
This position provides administrative and operational support for multiple offices (BIPOC Unity Center (BUC), Center for LGBT Education, Outreach & Services, Office of Religious and Spiritual Life) staff, students, and overall programmatic efforts at Ithaca College. Administrative support includes scheduling appointments, arranging meetings, preparing and managing the unit’s operational budgets, maintaining files, and processing a variety of the college’s procedural and operational forms.

As the Administrative Operations Coordinator, you will assist in programming, coordinating, and providing services and resources that serve the mission of the offices. This may include being a secondary point of contact, assisting in supervising student staff, preparing communications, supporting office programmatic initiatives, budgetary oversight, and maintaining websites and social media platforms.

Supervision:
With oversight from the Director of the BIPOC Unity Center, this position directly reports to and receives day-to-day guidance from the Associate Director for the BIPOC Unity Center/Program Director for the MLK Scholars/First Gen Center. This position supports assisting with supervising student employees in the BIPOC Unity Center. This may include one-on-one meetings, approving timesheets, hiring, and developing students within the position.

Position/Job Responsibilities:

Provides administrative support for BIPOC Unity Center, Center for LGBT Education, Outreach & Services, and Office of Religious and Spiritual Life.
  • Perform administrative, operational, and logistical duties.
    • Manage general office procedures, e.g. supplies, office management, and routine maintenance;
    • Proofread and process office procedural and operational documents and forms;
    • Attend and schedule staff meetings, record minutes, and share minutes with staff;
    • Schedule meetings for staff;
    • Update and maintain departmental calendars and emails in a timely manner;
    • Maintain and manage communication strategies (outlook, TEAMS, websites, social media, Engage, etc.) and other systems;
    • Serve as a liaison with students, student organizations, and campus partners;
    • Engage with students, staff, and visitors by providing support and information about the offices and offerings;
    • Maintain privacy when legally able and expected;
    • Support with campus-wide events and programming.
  • MLK Scholar/IAP/Orientation Program Support
    • Support the application cycles including but not limited to reviewing applications, managing interviews, and oversight of the selection process;
    • Coordinate room, speaker, and food reservations for scholar/orientation events;
    • Support in planning celebrations and milestone events;
    • Support in tracking of retention and program requirement.
  • Student Staff Support
    • Supervision support in the hiring, training, task completion, scheduling and overall development of BUC Peer Educators (student employees);
    • Advise, coach, and build professional relationships with Peer Educators.
  • Event Support
    • Assist with the coordination and implementation of events;
    • Reserve rooms for the offices;
    • Assist in data collection and evaluation: preparing, distributing, compiling, and reporting;
    • Support in coordinating large-scale historic/annual programs such as but not limited to, BIPOC Unity Leadership Awards, Lavendar Graduation, Orientation and Jumpstart events of the unit, First Fridays, Cafe with the Director, First Generation Celebration Week, MLK Campus Wide Celebration Week, Intercultural Career Panel (ICCP), IC Voices, History Heritage Month and Everybody Meetings.
  • Fiscal Responsibilities
    • Provide assistance in developing and maintaining yearly departmental budgets for Student Equity & Belonging Unit, participate in budget proposal preparation and financial statements, execute purchase orders and vendor requests, pay invoices, process receipts and budget transfers, and maintain a wide variety of college operational forms.
    • Regular review and sharing of BUC, LGBT and ORSL operational budgets and support in capital budget requests.
Required Qualifications:
  • 1-3 years of experience working in a college/university setting or bachelor's degree in a related field and one year experience;
  • Excellent customer service skills; team-oriented attitude; strong organizational, interpersonal, verbal, and written communication skills; attention to detail; ability to manage competing priorities, meet deadlines, and demonstrate flexibility while working independently and as a team;
  • Experience in managing projects and/or coordinating events, ability to work with different softwares and technologies related to project management, budget management, website content management, design and publishing, and spreadsheet and database management.
Preferred Qualifications:
  • Develop and demonstrate competencies to cultivate an inclusive, diverse, equitable, and respectful College community; Demonstrate civil and inclusive behavior when interacting with staff, faculty, students and visitors to the College; Promote a flexible, collaborative and inclusive work environment and engage in educational opportunities to increase awareness and understanding of diversity and inclusion.
Work Environment:

Most of the work of the incumbent is carried out within a generally accessible, safe indoor environment. The incumbent will be provided with a college-owned computer and associated equipment. The incumbent may be required to attend workshops, conferences, or other developmental meetings. The incumbent may also be required to participate in functions or activities during and after normal business hours. The incumbent may need to travel on and off campus to various functions; may need to drive or to make alternative travel arrangements.

Application Instructions:

Interested applicants must apply online and attach a resume, cover letter, and list of three professional references. Questions about online applications should be directed to the Office of Human Resources at (607) 274-8000 or humanresources@ithaca.edu.

Ithaca College is committed to building a diverse academic community and encourages members of underrepresented groups to apply. Experience that contributes to the diversity of the college is appreciated.

Visa sponsorship is not provided for this position.

Hiring Range:

$19.57 to $21.95 per hour, commensurate with qualifications and experience. We pride ourselves on providing our benefit-eligible employees with comprehensive benefits, including work/life balance, generous paid time off policies, career-enhancing trainings, educational benefits, and opportunities to give back to the community. Beyond benefits, you’ll enjoy the kind of uniquely rewarding work environment that can only be found in a vibrant college community. For an overview of our benefit offerings, please visit https://www.ithaca.edu/human-resources/employee-benefits-wellness

About Us
At Ithaca College, a comprehensive residential campus community of approximately 5,000 students, we strive to be at the forefront of the higher education landscape. We offer a distinct integrative learning experience that makes students ready for the personal, professional, and global challenges of our age.

We seek candidates who embrace integrative learning and want to be a part of this exciting time in Ithaca College history. We encourage creative collaboration and innovation in our faculty and staff, providing support and resources for them to grow in their fields and lead students to their own innovative ideas and achievements.

We welcome different ways of thinking and look for candidates with unique points of view and life experiences. We are inclusive of individuals with a wide range of cultural, personal, and professional backgrounds, talents, and skills. Our campus is a vibrant and rewarding community where diverse minds can learn, succeed, and excel.

When reviewing candidates, we are looking for indicators of a number of core competencies. Prospective candidates must be adaptable, collaborative, inclusive, respectful, responsive, results driven, and sustainable. They must communicate effectively, demonstrate leadership, exhibit professional integrity and ethics, take initiative, value personal and professional development, and show that they will engage in the college.

Nestled in the heart of New York State’s scenic Finger Lakes region, Ithaca College sits atop South Hill overlooking picturesque Cayuga Lake and is just minutes away from the city center. Combining small town warmth and charm with the vibrancy of a college community, the thriving and culturally diverse city of Ithaca has been rated by Kiplinger’s as one of the top 10 places to live in the United States.

To learn more about Ithaca College, visit us at http://ithaca.edu

Company

Ithaca College

Ithaca College is a private residential campus where students find life-changing academic pathways, powerful career networks, and lifelong community.

Founded by a homesick violinist with a big vision, Ithaca College started out as the Ithaca Conservatory of Music — combining theory, practice, and performance from its inception. By the 1920s, academic programs expanded to include business, speech therapy, physical education, and the dramatic arts. IC was originally located in downtown Ithaca and moved to the present campus on South Hill overlooking Cayuga Lake in the 1960s.

Situated near 150 majestic waterfalls in the Finger Lakes region of New York State, the city of Ithaca, New York, has been ranked as the best college town in the United States — hosting tech startups, a “killer music scene,” Broadway-caliber theatre, and world-class restaurants as well as alumni-owned ice cream shops.  

Ithaca College offers more than 140 majors and minors through its five schools. Whether our alumni are winning Pulitzers, launching nonprofits, anchoring broadcast news, leading multibillion-dollar companies, or revolutionizing patient care (among many other pursuits and accomplishments), students at Ithaca College learn different and leave different. 

Join an innovative educational community, where faculty and staff learn, thrive, and collaborate. IC will make you ready to take your career to new heights, giving you the chance to create your own path to success while you contribute to growing the minds of future generations.

As an employee at Ithaca College, you’ll get much more than a competitive salary and the traditional advantages. We pride ourselves on providing our employees with the most comprehensive benefits possible.

Beyond benefits, you’ll enjoy the kind of uniquely rewarding work environment that can only be found in a vibrant college community. We encourage and contribute to the personal and professional development of our faculty and staff. We understand that it’s the people who work here that make Ithaca College special, and we strive to be an employer of choice in our region.

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