Skip to main content

Official Title: Residence Life Manager
Business Title: Residence Life Manager for Conference Services
Employment Class: Non-Instructional Academic Staff
FTE: 1.0
Compensation: $49,700-$65,000
FLSA Status: Exempt
Terms of Employment: Annual, Fixed Term Renewable
Position Summary:

The University of Wisconsin Oshkosh is the only Universities of Wisconsin institution that operates a
year-round residential conference center, providing short-term lodging for groups hosting special events
and conferences on campus, and contract housing for Fox Valley Technical College students, interns
working for local companies, and UW Oshkosh graduate students, faculty, and staff.

During the summer months, Residence Life serves the lodging needs of approximately 9,000 guests
through a robust summer conference program: UW Oshkosh PreCollege youth programs, UW Oshkosh
Athletics-sponsored youth camps, American Legion Auxiliary Badger Girls State Government &
Leadership Conference, and EAA AirVenture Oshkosh.
The Residence Life Manager of Conference Services, under the supervision of the Director of Residence
Life, will work closely with the UW Oshkosh Office of Events & Conference Services, community and
campus partners, clients, and Residence Life staff to manage the Residence Life Conference Services
operation.

Some nights, weekends, and holidays will be required.

UW Oshkosh provides a competitive benefits package for all benefit-eligible positions. Click here for more details: https://careers.uwosh.edu/cw/en-us/job/501034/residence-life-manager-for-conference-services

Responsibilities

Management of Residence Life Conference Services (85%)
  • Coordinate all Residence Life conference services efforts, working directly with the University’s Office of Events and Conference Services.
  • Manage year-round Gruenhagen Conference Center operations, including contract management, special event group lodging, guest safety and security, desk operations, and facilities management. Directly supervise a graduate student and several student employees year-round.
  • Coordinate the use of all housing facilities for summer camps, conferences, and intern lodging. Directly supervise Residence Hall Directors, Assistant Residence Hall Directors, and Conference Assistants (student employees) during summer months.
  • Manage all components of the on-campus housing program available to annual Experimental Aircraft Association (EAA) AirVenture Oshkosh airshow participants.
  • Oversee and coordinate the annual Oshkosh Placement Exchange (OPE), a nationally known and recognized higher education job placement conference in the field of student affairs.
  • Identify new ways to more efficiently and effectively workflow reservation, payment, and lodging placement for EAA and OPE.
  • Utilize Seattle Technology Conference Planner (Iris) for space reservation, schedule coordination, site management, event planning, and invoicing. Maintain Iris database and serve as the liaison to Seattle Technology Group.
  • Collaborate with an array of campus partners, including but not limited to Facilities Management, Information Technology, Athletics, and Undergraduate Admissions.
  • Maintain and deepen relationships with community partners such as but not limited to the Oshkosh Convention & Visitors Bureau, local companies seeking intern lodging (Aurora Health, Bemis Corporation, Oshkosh Corporation, etc.), Fox Valley Technical College, Central Boarding Academy, EAA Headquarters, American Legion Auxiliary Badger Girls State, and Special Olympics of Wisconsin.
  • Create Residence Life Conference Services in-print and online marketing and promotional materials.
Residence Life Operations & Facilities (15%)
  • In conjunction with the Associate Director of Residence Life, work closely with Facilities Management to ensure effective custodial and maintenance services to residence hall facilities: cleaning and maintenance schedules; elevator, pest control, and waste management services; and departmental inventory of furnishings, equipment, and supplies.
  • Assist with the oversight of departmental key security and the maintenance of accurate key inventories.
  • In close partnership with Campus Postal Services, advance systems and processes to effectively manage the high volume of resident mail and packages.

Qualifications
Required:
  • Bachelor’s degree
  • Demonstrated proficiency in event planning and implementation
  • Strong communication skills (interpersonal, written, and verbal)
  • Customer service experience with a diverse population
  • Collaborative work within a team as well as among units and organizations
  • Commitment to equity, diversity, and inclusion.

Preferred:
  • Post-undergraduate work experience in Residence Life
  • Previous experience in supervising student employees
  • Managing lodging for summer camps and conferences
  • Conference Planner software (i.e., Seattle Technology)
  • Resident Management software (i.e., StarRez)

To Apply:

Applicants must submit the following documents using the online application : Cover letter, resume, and contact information for three professional references.

For questions regarding your application and additional options to apply, contact Human Resources at recruitment@uwosh.edu or 920-424-1166.

Application Deadline:

TO ENSURE CONSIDERATION: Applications received by March 10, 2024 are ensured full consideration. Applications received after that date may be given consideration at the discretion of the search committee. Application materials will be evaluated and the most qualified applicants will be invited to participate in the next step of the selection process. Incomplete and/or late application materials may not receive consideration.

If you have questions regarding this recruitment, or if you are not able to complete the application online due to a disability or system problem, please contact the Office of Human Resources.

Legal Notices:

AA/EO Statement
The University of Wisconsin Oshkosh (UWO) is an equal opportunity and affirmative action employer committed to assembling a diverse, broadly trained faculty and staff. We strongly encourage women, minorities, people with disabilities and veterans to apply. UWO, in compliance with applicable laws and in furtherance of its commitment to fostering an environment that welcomes and embraces diversity, does not discriminate on the basis of race, color, national origin, religion, sex, sexual orientation, gender identity/expression, disability, or protected veteran status.

DEI Statement
Diversity drives innovation, creativity, and progress. At the University of Wisconsin Oshkosh, the culture, identities, life experiences, unique abilities, and talents of every individual contribute to the foundation of our success. Creating and maintaining an inclusive and equitable environment is of paramount importance to us. This pursuit prepares all of us to be global citizens who will contribute to the betterment of the world. We are committed to a university culture that provides everyone with the opportunity to thrive.

Reasonable Accommodations
UWO provides reasonable accommodations to qualified individuals with disabilities who are employees or applicants for employment. Employment opportunities will not be denied because of the need to make reasonable accommodations for a qualified individual with a disability. If you need assistance or accommodation in applying because of a disability, please contact afaction@uwosh.edu or 920-424-1166. This job announcement and other material on this site will be made available in alternate formats upon request to an individual with a disability.

Confidentiality of Applicant Materials
UWO is a State agency and subject to Wisconsin's Open Records Law. UWO will not, however, reveal the identities of applicants who request confidentiality in writing except as may be required by Wisconsin's Open Records law. In certain circumstances, the identities of "final candidates" and/or the identity of the appointed applicant must be revealed upon request.

CBC & Reference Check Policy
All candidates for employment are subject to a pre-employment screening which includes a criminal background check, work authorization, and verification of education. It will also require you and your references to answer questions regarding sexual violence and sexual harassment.

Work Authorization
The University of Wisconsin Oshkosh does not offer H-1B or other work authorization visa sponsorship for this position. Candidates must be legally authorized to work in the United States at the time of hire and maintain work authorization throughout the employment term.

Annual Security and Fire Safety Report (Clery Act)
For the UWO Annual Security and Fire Safety Reports (i.e., Clery Report), which includes statistics about reported crimes and information about campus security policies, see https://uwosh.edu/police/ , or call UWO Police Department, at (920) 424-1212 for a paper copy.

Get job alerts

Create a job alert and receive personalized job recommendations straight to your inbox.

Create alert