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Patient Manager, Clinics

Job Details

Posting Details

Position Information

Fiscal Year
2023-2024

Position Title
Patient Manager, Clinics

Posting Category
Staff

Department
Clinics

Posting Number
U230101

Posting Link https://www.ubjobs.buffalo.edu/postings/46650

Employer
UB Foundation Activities

Appointment Term

Position Type

Posting Detail Information

Position Summary

The University at Buffalo School of Dental Medicine is seeking applicants for a full-time Patient Manager who is detail oriented, effective with multi-tasking and time management, and willing to learn new skills.

The Patient Manager will have the following major responsibilities:
  • Manage / Schedule patients for 36-38 students (each patient family has 9-25 patients). Schedule next appt (as determined by faculty & assigned student).
  • Maintain and understand faculty clinic coverage.
  • Coordinate schedule changes with students, DA’s, rotation directors & group directors.
  • Review patient families & schedule patients as appropriate (so patients aren’t waiting 30 days between appts).
  • Verify payments before appts are scheduled, especially for crowns, dentures, implants, root canals. Obtain financial approval of private pay treatment options.
  • Recommend discharge / NATC patients when patient is non-compliant with UB protocols.
  • Assign screening patients to students for screening rotation. CPE Scheduling.
  • Attend scheduled meetings 4-5 times each semester.


Salary is commensurate with experience.

Work hours are typically Monday – Friday 8:30 a.m. – 5:00 p.m.
May work evening clinic hours occasionally.

Outstanding Benefits Package
Working at UBF comes with benefits that exceed salary alone. There are personal rewards including comprehensive health and retirement plan options. We also focus on creating and sustaining a healthy mix of work, personal and academic pursuit – all in an effort to support your work-life effectiveness. Visit our UBF benefits website to learn about our benefit packages.

About The University at Buffalo

The University at Buffalo (UB) #ubuffalo is one of America’s leading public research universities and a flagship of the State University of New York system, recognized for our excellence and our impact. UB is a premier, research-intensive public university dedicated to academic excellence. Our research, creative activity and people positively impact the world. Like the city we call home, UB is distinguished by a culture of resilient optimism, resourceful thinking and pragmatic dreaming that enables us to reach others every day. Visit our website to learn more about the University at Buffalo .

University at Buffalo is an affirmative action/equal opportunity employer and, in keeping with our commitment, welcomes all to apply including veterans and individuals with disabilities.

Minimum Qualifications

A high school diploma, and at least one year of customer service experience required.

Preferred Qualifications

Customer service experience in a dental office is preferred.

Physical Demands

Salary Range
$37,050 - $40,950

Additional Salary Information
The salary range reflects our good faith and reasonable estimate of the possible compensation at the time of posting, the role and associated responsibilities, and the experience, education, and training of the selected candidate.

Type
Full-Time

Campus
South Campus

Posting Alerts

Special Instructions Summary

Is a background check required for this posting?
Yes

Background Check Notification
For non-internal applicants: a selected candidate will have to complete and pass a background check prior to appointment.

Contact Information

Contact's Name
Bernadette Dudziak

Contact's Pronouns

Contact's Title
Dental Clinic Rotation Scheduler

Contact's Email
bdudziak@buffalo.edu

Contact's Phone
716-829-6288

Posting Dates

Posted
11/27/2023

Deadline for Applicants
Open Until Filled

Date to be filled
01/01/2024

References

Number of References Required
3

Reference Cutoff Date

Instructions to Applicant

For more information, click the "How to Apply" button.

Company

 University at Buffalo

UB is New York’s largest public university, one of America’s leading research universities and a flagship in the SUNY system.

UB is a top 40 university in a top city in which to attend college, and with more than 1,300 acres across three unique campuses, there is always something new to explore. Regular shuttle service takes students between North Campus and South Campus, and the Downtown Campus is easily accessible by Metro Rail

Company info
Website

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