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Director of Alumni Engagement

Millersville University
Pennsylvania, United States
Salary Not specified
Date posted
Feb 26, 2024

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Director of Alumni Engagement
Millersville University

Department: Alumni Engagement
Nature of Position: Permanent, Full-time

Job Summary/Basic Function
The department of Alumni Engagement is accepting applications for a Director of Alumni Engagement. The Director of Alumni Engagement develops the strategic planning and implementation of alumni programming to lead the Office of Alumni Engagement in supporting Millersville University's EPPIIC Values and mission to provide diverse, dynamic, meaningful experiences to inspire learners to grow both intellectually and personally to enable them to contribute positively to local and global communities.

The Director is responsible for providing inspirational leadership to a team that works to 1) engage the 73,000+ alumni, 2) feed student recruitment, 3) identify and provide volunteer opportunities for alumni, and 4) support University fundraising. The office is expected to engage at least 8,000 total alumni (with an increase expected in each succeeding year) annually. The Director will provide evaluative methods for analyzing the success of each initiative for which the office is responsible and will continuously abide by best practices in the field. The Director supervises an Assistant Director, a graduate assistant, undergraduate student workers, and alumni volunteers.

Located in Lancaster County, Pennsylvania, Millersville University of Pennsylvania is one of the 14 public universities of Pennsylvania's State System of Higher Education. Our pillars of distinction include exceptionally strong student-faculty relationships, numerous programs of distinction, a beautiful campus and vibrant location, and successful job placement for our students. Our students' success, both inside and outside of the classroom, is our highest priority, and we provide numerous opportunities to facilitate their academic, personal, and social growth and development. Almost 70 baccalaureate programs are available for our 6,250 students to find their path. Several of our programs are multidisciplinary in nature, combining science, technology, and art to create a more progressive degree. We have over 950 graduate students enrolled in 21 master's and 3 doctoral programs. Our faculty are highly respected in their fields and dedicated to the success of students in the classroom, research labs, and in campus life. Over 66,000 alumni live in all 50 states and in 72 countries around the world. We seek individuals who embrace and value our EPPIIC values of exploration, public mission, professionalism, inclusion, integrity, and compassion.

Annual Salary: $69,716.00 - $80,000.00, plus comprehensive benefits starting on the first day of employment, including:

  • Health insurance - Low bi-weekly premium, with coverage starting on the first day of employment for employee and all dependents.
  • Dental insurance - Coverage is free to employee and dependents with coverage starting on the first day of employment.
  • Vision insurance - Coverage is free to employee and dependents with coverage starting on the first day of employment.
  • Group life insurance - Equal to annual salary (up to $50,000) at no cost to the employee.
  • Voluntary Group Life and Accident Insurance - Available for purchase at low rates for additional employee coverage as well as coverage for spouse and children.
  • Long Term Disability Insurance - Available for purchase at low rates with either a 90 or 180-day waiting period.
  • Retirement - 2 plans to choose from.
  • Tuition waiver - For employee, spouse, and dependents.
  • Personal leave - Up to 6 days per year.
  • Vacation leave- Up to 10.4 days accrued per year for first year, increases to 15.6 days per year after 1 year.
  • Sick leave - Up to 15.6 days accrued per year, including up to 5 days per year that can be taken to care for a family member.
  • Holiday leave - 12 days per calendar year.

For description of benefits available, see The State System Employee Benefits Summary at
At Millersville University we are committed to fostering a learning and working environment that promotes the intersectionality of diversity to foster a climate of inclusion. Employing our EPPIIC values and the principles of Inclusive Excellence, we hold that an inclusive community is a core value that is an essential part of the foundation for our learning and working environment. Millersville University is an equal opportunity employer and, in compliance with federal and state laws and university policy, is committed to providing equal educational and employment opportunities for all persons without regard to age, color, national origin, race, religion, disability, veteran status, sex, sexual orientation, gender identity or gender expression. Individuals from traditionally underrepresented populations are encouraged to apply.

Required Qualifications
  • Bachelor’s Degree.
  • 3 years:
    • management experience.
    • experience in working with volunteers.
    • professional development experience or volunteer experience with personal solicitation.

  • Demonstrated success in alumni engagement as evidenced through philanthropy, communications, volunteerism, and event attendance.
  • Successful experience in:
    • event planning with strong attention to details.
    • creating and managing budgets.
  • Independent judgement, personal responsibility, and anticipatory thinking.
  • Comfort with dynamic, fast-paced work environments.
  • A sense of urgency and attention to deadlines and details.
  • Strong sense of diplomacy, responsibility, and tact.
  • A high degree of integrity, adherence to confidentiality and have a high commitment to the University.
  • Flexibility, willingness, and ability to pursue and adopt new ideas, information and technology, and process and summarize information.
  • Must possess:
    • strong organizational skills, including managing multiple concurrent and complex projects/priorities.
    • strong analytical and problem-solving skills.
    • strong emotional intelligence and active listening skills.
    • a strong work ethic.
  • Evidence of ability to develop professional relationships with constituents.
  • Ability to:
    • work with faculty, staff, external customers, and students of diverse cultures, race, ethnicity, and socioeconomic groups.
    • work evenings, weekends, and occasional holidays.
    • handle multiple tasks and priorities concurrently.
    • be a creative self-starter.
    • increase productivity and continuously improve methods, approaches, and department contribution while remaining cost sensitive.
    • make decisions that are supportive of the mission of the department, division, and the University.
    • maintain a high degree of confidentiality and professionalism.
    • proactively approach problems/issues.
    • make data driven decisions.
    • lead by example
  • Excellent oral, written, and interpersonal communication skills.
  • Proficiency in standard office technology, including Microsoft Office, Teams, and Zoom.
  • Demonstrated support for diversity, equity, and inclusion.
  • Valid driver’s license.
  • Successful interview.
  • Successful campus presentation.
  • Successful completion of three background checks.

Preferred Qualifications
  • Master’s degree.
  • 5 years management experience in higher education.
  • Three years’ experience in alumni relations.
  • Knowledge of the university, its history, mission, and direction.
  • Spanish fluency.

Job Description
Duties and Responsibilities:
  • Strengthen collaborative partnerships with key campus stakeholders, including the President’s office, to foster their involvement with alumni engagement initiatives.
  • Provide support and strategic vision to the Alumni Association, maintain ongoing communication with members of the board to ensure meaningful involvement and impact:
    • Ensure that the Millersville University Alumni Association (MUAA) Board of Directors has a 100% giving participation rate each fiscal year.
    • Provide staff liaisons to MUAA standing committees (Executive, Alumni Engagement, Alumni Events, Financial Planning, Membership, Scholarships, Grants and Awards, Technology, as well as ad hoc alumni committees)
    • Research and contract with revenue generating affinity programs, such as PSECU, Liberty Mutual, etc.
    • Co-manage budget of $100,000 and assets over $1.5 million.

  • Plan, organize, and measure alumni engagement efforts throughout the region and United States in a quality, cost-effective and efficient manner; offer diverse experiences, events, programs, and communication platforms.
    • Coordinate the recruitment, supervision, and recognition of over 300 alumni volunteers.
    • Possess the analytical skills to request and decipher accurate alumni data to anticipate the highest ROI on a project (event location, mailings, etc.).
    • Submission of content to the Millersville Review biannual magazine.
  • Maintain knowledge of best practices in alumni relations, alumni engagement, volunteer service and management, metrics and assessment, alumni programming, communication, and philanthropy.
  • Educate students about alumni benefits and engage them in the philanthropic experience.

Engaging Alumni:
  • Create opportunities for alumni to connect with one another.
  • Disseminate pertinent communications from campus to the alumni community in a timely fashion.
  • Host on campus opportunities for alumni to reconnect with the campus (Homecoming, Reunion, etc.).

Student Recruitment:
  • Work closely with Admissions to promote applications and campus visits from children and grandchildren of alumni).
  • Strengthen the ’Ville Legacy Family Program.
  • Provide materials to and support alumni who are teachers.

  • Recruit alumni to give of their time and talent to University initiatives.
  • Identify alumni who connect with the University through other offices (ELCM, faculty, etc.)
  • Serve as staff liaison to the Millersville University Alumni Association (MUAA).

  • Host opportunities for Major Gift Officers to interact with alumni.
  • Identify, cultivate, and steward alumni donors; refer prospects to MGOs.
  • Solicit at least 15 alumni prospects annually and submit 200 touch reports to support the pipeline.

  • All other duties as assigned.

Essential Functions
  • No or very limited physical effort required.
  • No or very limited exposure to physical risks.
  • Work is normally performed in a typical interior/office work environment.
  • Ability to sit for long lengths of time.
  • Basic math skills.
  • Understanding of written and verbal directions.
  • Extensive verbal communication skills (provide information and assistance regularly).
  • Extensive writing skills (prepare and organize complex documents).
  • Must be able to lift/pull/push up to 10 pounds.
  • Dexterity of hands and fingers to operate a computer keyboard and mouse.

To apply, please visit:


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