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Library Assistant

Philadelphia College of Osteopathic Medicine
Suwanee, Georgia, United States
Salary Not Specified
Date posted
Feb 23, 2024

Job Details

Library Assistant

At PCOM, we espouse to grow a culturally competent workforce to advance healthcare that touches the lives of underserved communities. Diversity and inclusion is the core component of our institutional identity and a key pillar of PCOM’s strategic vision. Philadelphia College of Osteopathic Medicine affirms that diversity and inclusion are crucial to the intellectual vitality of the campus community. It is through freedom of exchange over different ideas and viewpoints in supportive environments that our graduates develop the critical thinking and citizenship skills that will benefit them throughout their lives.

Since 1899, PCOM has trained highly competent, caring physicians, health practitioners, and behavioral scientists who practice a “whole person” approach to care - treating people, not just symptoms. As the field of medicine has changed, we've changed with it - adapting our program offerings to better meet the needs of healthcare providers and the communities they serve. At the main campus in Philadelphia, Pennsylvania (PCOM), the branch campus in Suwanee, Georgia (PCOM Georgia), and our newest location in Moultrie, Georgia (PCOM South Georgia), PCOM students learn to approach problem-solving in a more professional, more team-oriented manner, which prepares them to work successfully in integrated healthcare settings with other health professionals. At Philadelphia College of Osteopathic Medicine you will be part of a caring, professional, and committed community focused on making the PCOM experience the best possible for our students.

We are currently seeking to fill our Library Assistant position at the Georgia campus with a highly qualified and passionate individual.

Job Title: Library Assistant

Department: Library

Primary Location: Georgia

Employment Type: Non-Exempt, Full Time

JOB SUMMARY: The Library Assistant is responsible for providing comprehensive library services to PCOM Georgia Campus users during regular hours. This role entails offering support in circulation and reference, ensuring the smooth functioning of library facilities and equipment, addressing user access issues, and maintaining accurate records of library transactions. Additionally, this position includes supervisory duties in the absence of the Public Services Librarian. Please note that this role is 100% in-person and does not offer remote work benefits. The work schedule is Monday to Friday from 8:00 am to 4:00 pm.

DESIRED SKILLS AND ATTRIBUTES: Strong communication and interpersonal skills, the ability to work both independently and collaboratively within a team, a strong service orientation, excellent computer skills including proficiency in Excel and Word, comfort with technology such as basic search strategies, mobile devices, and troubleshooting, and a detail-oriented approach to tasks. These qualities are essential for maintaining efficient library operations and delivering high-quality service to library users.


  • Circulation Services:
    • Charge, discharge, and renew library materials.
    • Address queries related to circulation and library collections.
    • Communicate and enforce library policies on access and resource usage.
    • Handle patrons’ requests and concerns, escalating as necessary.
    • Troubleshoot user access issues and notify librarians as required.
    • Assign tasks and supervise work-study students.
  • Reference Support:
    • Assist users in finding information.
    • Provide guidance on resource selection.
    • Aid in database searches and access to library resources.
    • Manage library chat scheduling and staffing changes.
  • Electronic Resources and Integrated Library System Support:
    • Ensure accuracy of library navigation and linking.
    • Run daily circulation notices and manage overdue items.
    • Maintain patron information in the integrated library system.
    • Manage circulation desk email and respond to patron inquiries.
  • Technical Services/Cataloging Support:
    • Process new items into the collection.
    • Maintain statistics for the Georgia library collection.
    • Organize and maintain physical holdings.
    • Process InterLibrary Loan requests.
  • Miscellaneous:
    • Serve on library committees as required.
    • Participate in special projects.
    • Perform other assigned duties.

    • Education: Bachelor’s Degree preferred, or equivalent experience in a library setting.
    • Experience : 2 years of library experience or equivalent service setting
    The referenced salary range is based on PCOM good faith belief at the time of posting. Actual compensation may vary based on factors such as geographic location, work experience, market conditions, education/training and skill level. PCOM offers a total rewards package that supports our employees' health, life, career and retirement

    PCOM is an equal opportunity employer and all qualified applicants will receive consideration. We adhere to a policy that prohibits discrimination on the basis of race, color, sex, sexual orientation, gender identity, religion, creed, national or ethnic origin, citizenship status, age, disability, veteran status, or any other legally protected class.



    Since 1899, Philadelphia College of Osteopathic Medicine (PCOM) has trained healthcare professionals to see the whole person—not just the symptoms. We focus on preventative health—developing attitudes and lifestyles that help prevent disease—as part of our comprehensive approach to providing high quality, holistic care.

    At PCOM, we continue to strengthen the worlds of health and science by providing our students with unique opportunities to work in teams across disciplines in a dynamic medical school environment at our Philadelphia, PA; Suwanee, GA and Moultrie, GA locations.

    At Philadelphia College of Osteopathic Medicine, you will be part of a community of caring, professional and committed individuals who focus on making the PCOM experience the best possible for our students.

    Why Work at PCOM?

    Our dedication to academic and institutional excellence drives everything we do. As a PCOM employee at our Philadelphia, PA Suwanee, GA or Moultrie, GA locations, you can make a meaningful contribution to the continued success and improvement of the College.

    At PCOM, you can become part of our rich heritage, enjoy a competitive compensation and benefits package, and take advantage of opportunities for professional and personal growth. Our professional development programs include leadership training and mentoring as well as diversity, equity and inclusion certificates.

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