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Payroll Manager

University of the Pacific
California, United States
Salary Not specified
Date posted
Feb 23, 2024

Payroll Manager

Primary Purpose:
The Payroll Manager reports to the Director of University Payroll Services and provides direction and oversight to ensure efficiency and accuracy in managing the University-wide payroll processing, payroll tax reporting and compliance, and administration of payroll systems. The Payroll Manager working with the Director is primarily involved with planning and developing payroll strategies, providing support in the development and improvement of operations and project implementations, supervising, and developing payroll team to accomplish the objectives of the Department and in support of the goals of the University project implementations.

Essential Functions:
  • Manages operational performance ensuring accuracy of: payroll processing for employee salaries; preparation and compliance of payroll tax reporting; benefits deductions administration and management of payroll information systems.
    • Responsible in developing tight controls and processes to accomplish the objectives of the Department and in support of University. Troubleshoots problems with payroll processing and implements immediate solutions. Audits payroll system data entry and reports to support accurate, timely payroll processing, and internal and external compliance.
    • Out-of-state quarterly and annual filings, tax deposits, vendor payments, and Non-Resident Alien quarterly and annual tax returns and journal entries.
    • Provides effective leadership and direction to the payroll team of direct reports to ensure effective delivery of payroll services.
    • Works with Director of Payroll Services to identify and implement appropriate training and staff development plans to build staff technical competencies and abilities.
    • Ensure customer satisfaction is a high priority and customers receive responsive services.
    • Works with Director of Payroll Services to Conduct staff performance evaluations and assessments and develop plans and mentorship to achieve optimal performance standards.

  • Responsible for identifying, recommending, planning, developing, and implementing payroll strategies that would include processes and technology improvements to gain efficiency across payroll in three campuses.
    • Lead all aspects of project planning and implementation.
    • Research payroll-related policy, tax and other compliance issues as requested, and co-ordinates policy implementation across the University.
    • Collaborate with departments in assisting with their testing and implementation of new, related/applicable payroll technology across University.
    • Collaborate and advises with Director of University Payroll Services to determine where process improvements will occur.
  • Provide Cabinet, senior executives and other departments’ requests for payroll related information and analysis to support them for their projects and decision-making.
  • Back up for the Director of University Payroll Services as needed and or requested by leadership.
  • The Payroll Manager directs the department fiscal year-end, calendar year end, and external and internal audits as required.
  • Serve as a resource to the University community, provide University-wide training and support for payroll matters including attendance on committees.
  • Promote relationships with payroll or other related associations through membership and active participation and involvement.
  • Perform related miscellaneous duties as assigned.

University of the Pacific recognizes that diversity, equity, and inclusion is foundational to the success of our valued students and employees. We prioritize policy and decision-making that demonstrates awareness of, and responsiveness to, the ways socio-cultural forces related to race, gender, ability, sexuality, socio-economic status, etc. impede or propel students, faculty, and staff.

Minimum Qualifications:
  • Bachelor’s Degree (Two (2) years of full-time experience in the same/similar position is equal to one (1) year of completed post-high school education coursework).
  • Five (5) years of advanced payroll or Human Resources experience with automated payroll processing systems.
  • FPC certification is required within 24 months of passing the Introductory Period.

Preferred Qualifications:
  • University payroll experience.
  • Certified Payroll Professional (CPP) certification.
  • Excellent verbal and written communications skills required, including some public speaking to/training of colleagues.
  • Advanced knowledge of Federal, California & out of state employment and tax law; payroll processing and audit practices and procedures; payroll tax reporting and compliance; fringe benefits administration, and non-resident alien regulations.
  • Ability to work independently with critical deadlines and competing priorities, and to effectively prioritize work.
  • Strong customer service orientation.
  • Strong ability to deliver training.
  • Demonstrated ability to supervise, lead and mentor staff.
  • Requires a high degree of responsibility in developing payroll controls and processes.
  • Strong project management skills.
  • Strong computer skills, including intermediate Microsoft Office, Excel, and Word skills, and substantial experience.
  • Experience and sensitivity in working with people of diverse backgrounds and cultures.
  • Demonstrated experience in advancing social justice, equity, and inclusion in a university setting.
  • Ability to engage and integrate culturally responsive practices and knowledge in their work.

Physical Requirements:
The physical demands described here are representative but not definitive of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Requires extended periods of sitting and repetitive hand/wrist motion while using computer keyboard and phone. In addition there will be occasional standing, walking, climbing stairs, bending, stooping and reaching, including occasional lifting up to 25 pounds.

Work Environment/Work Week/Travel
Work is primarily performed in a standard office environment with use of computer and phone. Work performed during standard business hours, M-F although there may be additional work time required to meet critical deadlines or business needs. Some travel to other campuses and possibly out-of-state for training.

Valid driver’s license required. Incumbent must also be able to meet the University’s fleet rules and be eligible to drive for University business. The University and its insurance carrier reserves the right to exclude applicants based on their driving record.

Hiring Range: $70,000.00 - $90,960.00 per year. We consider factors such as, but not limited to, scope and responsibilities of the position, candidate’s qualifications, internal equity, as well as market and organizational considerations when extending an offer.

Background Check Statement:
All applicants who receive a conditional offer of employment are required to execute a release and authorization for a background screening.

To apply, visit

University of the Pacific is an affirmative action and equal opportunity employer dedicated to workforce diversity. In compliance with applicable law and its own policy, Pacific is committed to recruiting and retaining a diverse faculty and staff and does not discriminate in its hiring of faculty and staff, or in the provision of its employment benefits to its faculty and staff on the basis of race, color, religion, national origin, ancestry, age, genetic information, sex/gender, marital status, military and veteran status, sexual orientation, medical condition, pregnancy, gender identity, gender expression, or mental or physical disability.


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