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Director of Communications

Syracuse University
New York, United States
Salary Not specified
Date posted
Feb 23, 2024

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Position Type
Faculty Positions, Communications, Public Relations & Advertising
Employment Level
Employment Type
Full Time

Director of Communications & Marketing

Job #: 040294
Location Syracuse, NY
Pay Range: $93,000 - $115,000
Hours: Standard University business hours

8:30am - 5:00pm (academic year)
8:00am - 4:30pm (summer)
24/7 on-call availability. Hours may vary based on operational needs.
Job Type: Full-time

Job Description:
The Director of Communications and Marketing serves as the senior communications and marketing professional for the Student Experience Division at Syracuse University. The Director provides oversight for the Division's communications, media relations, websites, social media channels, public relations, and marketing, in collaboration with staff from the University's central communications and marketing staff.

The Director guides a team of communication and design professionals and student interns/staff in developing and executing strategic campus and student campaigns, student-focused communication plans, and producing multichannel content.

Bachelor’s degree in public relations, marketing, communications, or related field. Master’s degree preferred.

Job Specific Qualifications:
  • Six (6) or more years’ experience in public relations, marketing, communications, or related field.
  • Experience in higher education setting with experience in social media and web publishing tools preferred.

Lead and provide direct oversight for the Communications and Marketing unit, including the direct supervision of four (4) professional staff members and indirect supervision of a graduate assistant and student interns/staff. Create, align, and implement Divisional communications, engagement, and marketing strategy in support of the Division and the University’s strategic priorities. Oversee and drive comprehensive communication and engagement strategies focused on the student experience to help inform and raise awareness of compelling stories about the student experience, resources, services, and high-priority initiatives among key stakeholders, including more than 22,000 students.

Manage the executive communication needs of the Division’s senior leadership, including engagements with the Office of the Chancellor and Board of Trustees. Provide strategic counsel to senior leaders on campus issues, student engagement strategies, and Divisional priorities. Support employee engagement efforts for one of the largest divisions at the University, comprising of more than 400 employees.

In close coordination and collaboration with the University’s central communications and marketing staff, serve as a key partner in the University’s issues management, media relations, and crisis management efforts, requiring 24/7 on-call availability. Support institutional marketing and branding efforts and help to implement those efforts, advising on student-related communications strategies and Student Experience-related messaging. Collaborate with University departments and partners to direct and consult on communications.

Use best practices and a forward-thinking approach that anticipates future trends, challenges, and priorities in communications and marketing.

About Syracuse University:
Syracuse University is a private, international research university with distinctive academics, diversely unique offerings and an undeniable spirit. Located in the geographic heart of New York State, with a global footprint, and nearly 150 years of history, Syracuse University offers a quintessential college experience.

The scope of Syracuse University is a testament to its strengths: a pioneering history dating back to 1870; a choice of more than 200 majors and 100 minors offered through 13 schools and colleges; nearly 15,000 undergraduates and 5,000 graduate students; more than a quarter of a million alumni in 160 countries; and a student population from all 50 U.S. states and 123 countries. For more information, please visit

About the Syracuse area:
Syracuse is a medium-sized city situated in the geographic center of New York State approximately 250 miles northwest of New York City. The metro-area population totals approximately 500,000. The area offers a low cost of living and provides many social, cultural, and recreational options, including parks, museums, festivals, professional regional theater, and premier shopping venues. Syracuse and Central New York present a wide range of seasonal recreation and attractions ranging from water skiing and snow skiing, hiking in the Adirondacks, touring the historic sites, visiting wineries along the Finger Lakes, and biking on trails along the Erie Canal.

Application Deadline:
Full Consideration By:
Open Until Filled:

To apply, visit

Syracuse University is an equal-opportunity, affirmative-action institution. The University prohibits discrimination and harassment based on race, color, creed, religion, sex, gender, national origin, citizenship, ethnicity, marital status, age, disability, sexual orientation, gender identity and gender expression, veteran status, or any other status protected by applicable law to the extent prohibited by law. This nondiscrimination policy covers admissions, employment, and access to and treatment in University programs, services, and activities.

Syracuse University has a long history of engaging veterans and the military-connected community through its educational programs, community outreach, and employment programs. After World War II, Syracuse University welcomed more than 10,000 returning veterans to our campus, and those veterans literally transformed Syracuse University into the national research institution it is today. The University’s contemporary commitment to veterans builds on this historical legacy, and extends to both class-leading initiatives focused on making an SU degree accessible and affordable to the post-9/11 generation of veterans, and also programs designed to position Syracuse University as the employer of choice for military veterans, members of the Guard and Reserve, and military family members.

Syracuse University maintains an inclusive learning environment in which students, faculty, administrators, staff, curriculum, social activities, governance, and all other aspects of campus life reflect a diverse, multi-cultural, and international worldview. The University community recognizes and values the many similarities and differences among individuals and groups. At Syracuse, we are committed to preparing students to understand, live among, appreciate, and work in an inherently diverse country and world made up of people with different ethnic and racial backgrounds, military backgrounds, religious beliefs, socio-economic status, cultural traditions, abilities, sexual orientations and gender identities. To do so, we commit ourselves to promoting a community that celebrates and models the principles of diversity and inclusivity.


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